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Agentic AI: Emerging Trends and Opportunities

Publisher Frost & Sullivan
Published Sep 16, 2025
SKU # MC20416997

Description

Agentic AI is redefining the enterprise AI landscape by moving beyond traditional and generative models toward autonomous systems that can reason, plan, and act across complex workflows. Enterprises are increasingly moving from experimentation to production-grade AI deployments, embedding agents within workflows, customer journeys, and IT operations. This report explores key trends such as task-specific AI agents, multi-agent collaboration, enterprise integration approaches, and trust & safety frameworks, driving real-world adoption.

Vendors like UiPath, Zoho, Microsoft, and ServiceNow are enabling agent deployments across ITSM, customer support, finance, and HR. Enterprises are increasingly integrating these agents into production environments, leveraging APIs, orchestration layers, and hybrid strategies for scalability and control.

As the agent economy matures, stakeholders who invest early in lifecycle orchestration, trust frameworks, and embedded integration will gain a competitive advantage. This report offers strategic insights and real-world use cases to help business leaders lead in the Agentic AI era.

Table of Contents

Agenda
Strategic Imperatives
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Agentic AI Industry
Growth Opportunity Analysis
Glossary
With AI, the Only Constant Is ‘Change’
AI: A Technology Priority for Global Enterprises
Evolution of AI Systems: Traditional vs Generative vs Agentic
What is Agentic AI?
Key Characteristics of Agentic AI
Growth Drivers
Growth Restraints
Agentic AI Tech Stack
Agentic AI Tech Stack—Explained
Emerging Agentic AI Trends
Task-Specific AI Agents: An Introduction
Task-Specific AI Agents: Emerging Use Cases
Task-Specific AI Agents: Agentic AI Deployments Across Key Industry Sectors
Task-Specific AI Agents: Agentic AI Deployments Across Other Sectors
Key Examples of Agentic AI Deployments
Emergence of Multi-AI Agent Collaboration Systems
Multi-AI Agents: Understanding Different Approaches
Emergence of Multi-AI Agent Collaboration Systems: Key Vendor Ecosystem
Enterprise Integration of Agentic AI
Trust and Safety: Data Concerns and Ability to Assess ROI Continue to Challenge AI Adoption
Trust and Safety: Agentic AI Introduces a New Category of Risks, Going Beyond Traditional IT Security Threats
Trust and Safety: Recommended Approaches for Threat Mitigation
Emerging Business Model: Outcome-Based Agent-as-a-Service
Companies to Action
Key Companies to Action: Microsoft
Key Companies to Action: ServiceNow
Key Companies to Action: Zoho
Key Companies to Action: UiPath
Growth Opportunity Universe
Growth Opportunity 1: Agentic AI Services
Appendix & Next Steps
Benefits and Impacts of Growth Opportunities
Next Steps
List of Exhibits
Legal Disclaimer

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