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Logistics Customer Service Revisited

Logistics Customer Service Revisited

Logistics Customer Service Revisited


A Roadmap for Applying Qualitative Comparative Analysis in Supply Chain Research: The Reverse Supply Chain Case,Customers' valuation of time and convenience in e-fulfillment,Mind the perception gap: An integrative performance management framework for service supply chains,Promoting logistics performance in Vietnam-based manufacturing firms: The role of service-oriented high-performance work systems and mediation mechanisms,Special Issue Editorial: Logistics Customer Service Revisited,The new age of customer impatience: An agenda for reawakening logistics customer service research

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