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The Telstra improves customer advocacy by deploying real-time charging platform from MATRIXX Software

The Telstra improves customer advocacy by deploying real-time charging platform from MATRIXX Software

Telstra is Australia's largest communications service provider, offering both fixed and mobile services and employing more than 32 000 people. This case study describes how Telstra moved to a real-time BSS platform to resolve key issues with customer experience for data usage and billing.


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