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The Telecoms services for enterprises: UAE forecast 2018–2023

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Executive summary: operator enterprise revenue will increase, driven primarily by revenue growth in fixed and mobile data connectivity

Forecast results

Operator enterprise revenue will rise as IoT connectivity and other business services continue to grow in importance

Enterprises of all sizes will deliver revenue growth, and large enterprises will remain the largest source of operators’ enterprise revenue

The growth in handset data and IoT connectivity revenue will drive an increase in mobile services revenue in the UAE during the forecast period

Operator revenue from fixed services in the UAE will increase, driven by data connectivity services

The number of fixed data connections in the UAE will increase, and enterprises will continue to migrate towards higher bandwidth services

The market for other business services in the UAE will continue to grow as public-cloud services become more widely adopted

Key other business services for operators in the UAE are co-location and hosting, private cloud and security

Operator product offerings

Forecast methodology and assumptions

Forecast methodology and assumptions: presentation of results

Forecast methodology and assumptions: market definition

Forecast methodology and assumptions: modelling approach

Forecast methodology and assumptions: mobile services

Forecast methodology and assumptions: fixed services

Forecast methodology and assumptions: other business services

List of figures:

Figure 1: Change in telecoms operator retail revenue from enterprises by service type (where red denotes a decrease, and green an increase), UAE, 2018–2023
Figure 2: Connections for enterprises and CAGRs by type of connection, UAE, 2018–2023
Figure 3: Telecoms operator retail revenue from enterprises in 2018 and CAGR for 2018–2023 by enterprise size, UAE, 2018
Figure 4: Telecoms operator retail revenue from enterprises by service type, UAE, 2014–2023
Figure 5: Percentage of telecoms operator retail revenue from enterprises in 2018 and CAGR for 2018–2023 by service type, UAE
Figure 6: Percentages of total employees, business sites and enterprises by enterprise size, UAE, 2018
Figure 7: Telecoms operator retail revenue from enterprises by service type and enterprise size, UAE, 2018 and 2023
Figure 8: Average monthly spend per employee on mobile services (excluding IoT) by enterprise size, UAE, 2018
Figure 9: Telecoms operator mobile service retail revenue and connections for enterprises, UAE, 2014–2023
Figure 10: Average monthly spend per site on fixed services (excluding IoT) by enterprise size, UAE, 2018
Figure 11: Telecoms operator fixed service retail revenue and connections for enterprises, UAE, 2014–2023
Figure 12: Number of enterprise fixed broadband and dedicated connections by type of connection, UAE, 2014–2023
Figure 13: Average monthly spend per employee on other business services by enterprise size, UAE, 2018 and 2023
Figure 14: Whole market other business services retail revenue from enterprises by service type, UAE, 2014–2023
Figure 15: Other business services retail revenue from enterprises by service type and provider and operators’ share of this revenue by service type, UAE, 2023
Figure 16: Major operators and service providers serving the enterprise market in the UAE
Figure 17: Percentage of enterprises, employees and business sites by enterprise size, UAE, 2018
Figure 18: Diagram of the forecast modelling approach
Figure 19: Definitions and key drivers for mobile services
Figure 20: Definitions and key drivers for fixed services
Figure 21: Definitions and key drivers for other business services

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