The Operators in MENA need to be pragmatic if they want to quickly integrate AI into their core services and beyond

The Operators in MENA need to be pragmatic if they want to quickly integrate AI into their core services and beyond

Most operators in MENA have launched AI initiatives but they appear to be less inclined to expand the use of AI beyond applications related to customer care. This comment presents some of their initiatives and discusses what strategy they can adopt to take advantage of AI.


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