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The Digital transformation strategies: emerging and developed market telcos pursue different paths

The Digital transformation strategies: emerging and developed market telcos pursue different paths

Communications service providers (CSPs) are taking different approaches to transforming their architecture in preparation for becoming digital service providers (DSPs). Every CSP journey is unique and often influenced by multiple factors. However, in our analysis of 34 CSPs in developed (mostly Western Europe) and emerging (Asia–Pacific) regions, we found that the approach to digital transformation was divided along regional lines.


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