The Connected Consumer Survey 2017: mobile churn and customer satisfaction in Sub-Saharan Africa

This report focuses on aspects of Analysys Mason's Connected Consumer Survey; that relate to the behaviour, preferences and plans of smartphone users in the Sub-Saharan Africa (SSA) region. In particular, it focuses on respondents; satisfaction with their mobile services. The survey was conducted in association with On Device Research.

Note:  Report is delivered as a zip file (PDF, PPT and Excel).


Please Note: Due to the brevity and/or nature of the content posted, there is no table of contents available for this report.

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