Arab Middle East and North Africa Enterprise Application Software Market 2012–2016 Forecast and 2011 Vendor Shares

Published by: IDC

Published: Nov. 25, 2012 - 57 Pages

Table of Contents

IDC Opinion

In This Study

Methodology

Executive Summary

Situation Overview

Overview of IT Spending in MENA

Overview of the EAS Market in MENA

Customer Relationship Management

Supply Chain Management

Overview of the EAS Market in MENA by Vertical Sector

Manufacturing

Public Sector

Finance (Banking, Insurance, and Other Financial Services)

Kingdom of Saudi Arabia (KSA)

IT Environment

Drivers

Inhibitors

Overview of the EAS Market

United Arab Emirates (UAE)

IT Environment

Drivers

Inhibitors

Overview of the EAS Market

OGCC (Bahrain, Kuwait, Oman, and Qatar)

IT Environment

Drivers

Inhibitors

Overview of the EAS Market

Egypt

IT Environment

Drivers

Inhibitors

Overview of the EAS Market

North Africa (Algeria, Morocco, and Tunisia)

IT Environment

Drivers

Inhibitors

Overview of the EAS Market

Levant (Jordan, Syria, and Lebanon)

IT Environment

Drivers

Inhibitors

Overview of the EAS Market

Future Outlook

Forecast and Assumptions

Top Three Key Forecast Assumptions

Key Forecast Assumptions

Forecast

Market Context

Essential Guidance

Learn More

Related Research

Definitions

Functional Markets

General Functional Definitions

Applications Market Definitions

Enterprise Resource Management Applications

Financial Accounting Applications

Human Capital Management

Payroll Accounting

Procurement

Order Management

Financial Performance and Strategy Management Applications

Project and Portfolio Management

Enterprise Asset Management

Supply Chain Management Applications

Logistics

Production Planning

Inventory Management

Operations and Manufacturing Applications

Services Operations Management

Manufacturing

Other Back Office

Customer Relationship Management Applications

Sales

Marketing

Customer Service

Contact Center

Data Access, Analysis, and Delivery Software

End-User Query, Reporting, and Analysis

Advanced Analytics Software

Operating Environment Definitions

Methodology

Introduction

Dimension 1 – Functional Market Classification

Dimension 2 – Competitive Market Classification

EAS Criteria

Research Sources and Methodology

Research Sources

Notes on Forecasting

Synopsis

Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in MENA, 2011

Table: Vendor Market Share of CRM License and Maintenance Revenue (US$M) in MENA, 2011

Table: Vendor Market Share of SCM License and Maintenance Revenue (US$M) in MENA, 2011

Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in Saudi Arabia, 2011

Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in UAE, 2011

Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in OGCC, 2011

Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in Egypt, 2011

Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in North Africa, 2011

Table: Vendor Market Share of Enterprise Application Software License and Maintenance Revenue (US$M) in the Levant, 2011

Table: Top 3 Assumptions for the MENA Market, 2012–2016

Table: Key Forecast Assumptions for the MENA Software Solutions Market, 2011–2016: Probable Scenario

Table: Forecast and Analysis of Enterprise Application Software License and Maintenance Revenue (US$M) in MENA According to Vertical, 2011–2016

Table: Forecast and Analysis of Enterprise Application Software License and Maintenance Revenue (US$M) in MENA by Country/Sub-Region, 2011–2016

Table: Comparison of Forecasts for the EAS Market (US$M) in MENA, 2011–2015 Versus 2012–2016

Figure: Overview of IT spending (US$M) in MENA, 2011

Figure: Overview of Enterprise Application Software Licenses and Maintenance Revenue (US$M) by Country in MENA, 2011

Figure: Overview of Total Customer Relationship Management License and Maintenance Revenue (US$M) by Country in MENA, 2011

Figure: Overview of Total Supply Chain Management License and Maintenance Revenue (US$M) by Country in MENA, 2011

Figure: Overview of Verticals in Terms of EAS License and Maintenance Revenue in MENA, 2011

Figure: Enterprise Application Software License and Maintenance Revenue (US$M) by Functional Area in Saudi Arabia, 2011

Figure: Enterprise Application Software License and Maintenance Revenue (US$M) by Functional Area in UAE, 2011

Figure: Enterprise Application Software License and Maintenance Revenue (US$M) by Functional Area in OGCC, 2011

Figure: Enterprise Application Software License and Maintenance Revenue (US$M) by Functional Area in Egypt, 2011

Figure: Enterprise Application Software License and Maintenance Revenue (US$M) According to Functional Area in North Africa, 2011

Figure: Enterprise Application Software License and Maintenance Revenue (US$M) According to Functional Area in the Levant, 2011

Figure: Comparison of Forecasts for the EAS Market (US$M) in MENA, 2011–2015 Versus 2012–2016

Figure: IDC's Software Taxonomy, 2011

Abstract

This IDC study provides a detailed overview of the Middle East and North Africa (MENA) market for integrated enterprise application software (EAS) suites. EAS vendors tracked in this study include 3i Infotech, Applied Computer Services, Caciopee, Epicor, Exact Software, Focus Softnet, IFS, Infor, Involys, Lawson Software, Microsoft, Oracle, QAD, Sage, and SAP.

This study provides detailed qualitative and quantitative information, analysis, and forecasts that help to answer the following key questions:

• What are the defining characteristics of the MENA EAS market?
• What is the current size of the EAS market in MENA, and what is the forecast potential of the market?
• What is current spending on EAS software in MENA in the various vertical markets and end-user segments?
• Who are the leading players in the EAS market in MENA, and how are they positioning themselves to capitalize on market potential?
• Which industries are investing in EAS solutions, and how will future spending patterns affect market development?
• What are the defining characteristics of the EAS installed base in MENA in terms of vertical markets and end-user market segments?
• How will the political and economic conditions specific to MENA affect the market?

"Political turmoil in several countries in the MENA region has delayed planned investments and stifled market growth. Large vendors have managed to continue to grow business at the expense of smaller vendors, which have struggled to close deals. Looking ahead, vendors will be able to capitalize on enormous opportunities in offering advanced EAS functionalities to their existing customer base. Enterprises are seeking tighter integration of disparate systems, and customers want to invest in efficient planning, reporting, risk and profitability analytics, leading to strong demand for mobile platforms and applications that are tightly integrated with back-end EAS systems." – Research Manager Dhiraj Daryani, IDC Middle East, Turkey and Africa

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