Asian Americans and Financial Services

Published by: Mintel International Group Ltd.

Published: Dec. 1, 2010 - 115 Pages


Table of Contents

SCOPE AND THEMES

What you need to know

Definition

Sources

Consumer survey data

Consumer Expenditure Survey

Advertising

Abbreviations and terms

Abbreviations

Terms

Generations

EXECUTIVE SUMMARY

Despite recession, Asian buying power remains very strong

Asian respondents, still working; optimistic about their financial well-being

More than three quarters of Asians surveyed trust financial institutions

Asian Americans consider themselves independent when forming financial goals

Asians more likely to own mortgage loans, credit cards

Affluent Asian households utilizing long-term savings vehicles

Asian respondents rely on family and friends for financial advice

Nearly three quarters of Asians bank online

Social networking trend is real

Asians using investment product to achieve financial goals

Credit has hit new lows as banks, consumers cut back

Most Asians are not overwhelmed by debt

Asians most likely to own health or life insurance

Asian respondents most likely to purchase health insurance independently

Asian Americans, like other respondents, prefer term life policies

Asians most likely to own 401(k) accounts and brokerage accounts

U.S. Asian population fast growing, well-educated, diverse

ASIAN AMERICAN HOUSEHOLD INCOME AND BUYING POWER

Key points

More than one third of Asian American households earn more than $100K

Figure 1: Household income distribution, by race and Hispanic origin, 2009

Income

Figure 2: Household income distribution for all households and Asian households, 2009

Asian affluence, by nationality/ancestral group

Figure 3: Median household income, by top 10 Asian nationality/ancestral groups, 2000

Purchasing power

Figure 4: Purchasing power, by race/Hispanic origin, 2010

Asian cities and metropolitan areas

Figure 5: Top 10 metropolitan areas with the largest number of Asian residents, 2005-07

Figure 6: Percentage of Asian nationality/ancestral group, by city, 2000

ECONOMIC OUTLOOK

Key points

Asian respondents optimistic about their financial well-being

Figure 7: Economic outlook compared to 12 months ago, by race/Hispanic origin, April 2009-June 2010

Impact of the recession on Asian Americans

A small but concentrated number of less affluent Asians struggling economically

Figure 8: Economic outlook compared to 12 months ago, by household income, September 2010

Older Asians feel worse off, concerned about retirement

Figure 9: Economic outlook compared to 12 months ago, by age, September 2010

THE CONSUMER AND FINANCIAL INSTITUTIONS

Key points

Trust in financial institutions

More than three quarters of Asians surveyed are trusting of financial institutions

Figure 10: Trust in financial institutions, by household income, September 2010

Types of accounts held at financial institutions

More affluent Asians using wide variety of financial products

Figure 11: Types of accounts held at financial institutions, by household income, September 2010

English-speaking Asians show widespread use of financial products

Figure 12: Types of accounts held at financial institutions, by language spoken in the home, September 2010

ATTITUDES TOWARD FINANCES AND FINANCIAL GOALS

Key points

More affluent Asians should be targeted by banks

Saving for an education or a home is a priority

Figure 13: Attitudes toward saving money, by household income, September 2010

Asian Americans likely to help community members in need

Figure 14: Attitudes toward friends and family help with finances, by household income, September 2010

Debt an ongoing challenge for less affluent Asians

Figure 15: Attitudes toward debt, by household income, September 2010

Affluent Asians use financial products to meet variety of goals

Figure 16: Other attitudes toward finances, by household income, September 2010

Less acculturated Asians more likely to be saving for education

Figure 17: Attitudes toward saving money, by level of association with Asian culture, September 2010

Less acculturated are more likely to receive money from family/friends

Figure 18: Attitudes toward friends and family help with finances, by level of association with Asian culture,

September 2010

Acculturation has little impact on debt

Figure 19: Attitudes toward debt, by level of association with Asian culture, September 2010

Asians who prize culture steer financial goals toward family

Figure 20: Other attitudes toward finances, by level of association with Asian culture, September 2010

Financial goals

Home buying a priority for young Asians, retirement a goal for elders

Figure 21: Financial goals, by age and gender, September 2010

Asians who prize Asian culture likely to have goal of starting business

Figure 22: Financial goals, by level of association with Asian culture, September 2010

ACQUIRED LOANS AND DEBTS

Key points

Asian respondents most likely to own home mortgage loan

Figure 23: Loan ownership, by race/Hispanic origin, April 2009-June 2010

Types of debts owned

More affluent Asians surveyed using home mortgages, credit cards

Figure 24: Types of debts owned by Asian American households, by household income, September 2010

U.S.-born Asians using variety of financial products

Figure 25: Types of debts owned by Asian American households, by place of birth, September 2010

TYPE OF FINANCIAL PRODUCTS OWNED BY ASIAN AMERICANS

Key points

Affluent Asian households utilizing long-term savings vehicles

Figure 26: Types of financial products owned by Asian American households, by household income, September

2010

Young Asians, using credit-monitoring services, anticipate future loan use

Figure 27: Types of financial products owned by Asian American households, by age and gender, September

2010

FINANCIAL ADVICE

Key points

Resources used

Asians rely on family and friends for financial advice

Figure 28: Resources used for financial advice, by household income, September 2010

Asians with association to Asian culture use friends and family as resource

Figure 29: Resources used for financial advice, by level of association with Asian culture, September 2010

Young Asians use family and the internet as their financial resource

Figure 30: Resources used for financial advice, by age, September 2010

FINANCIAL SERVICES AND TECHNOLOGY

Key points

Nearly three quarters of Asians bank online

Figure 31: Methods used for paying bills, by race/Hispanic origin, April 2009-June 2010

Online influencers on financial services

Social media has impact on young Asians

Figure 32: Influence and use of social media regarding financial services, by age, September 2010

Figure 33: Impact of selected influencers on choice of financial services, by age, September 2010

Affluent Asians consider social media, though pressed for time

Figure 34: Influence and use of social media regarding financial services, by household income, September

2010

Figure 35: Impact of selected influencers on choice of financial services, by household income, September 2010 46

Mobile technology and financial services

Male Asians excited for mobile technology, females concerned about safety

Figure 36: Interest in use of cell phone for various financial services applications, by age and gender,

September 2010

Mobile technology use increases with household income

Figure 37: Interest in use of cell phone for various financial services applications, by household income,

September 2010

BANKING AND INVESTMENT SERVICES OWNED

Key points

Banking products owned

Asians most likely group to own savings accounts

Figure 38: Banking/investment services owned, by race/Hispanic origin, April 2009-June 2010

Asian female financial responsibilities evolve with age

Figure 39: Banking/investment services owned by Asian Americans, by age and gender, April 2009-June 2010

Affluent Asians favor savings accounts over CDs

Figure 40: Banking/investment services owned by Asian Americans, by household income, April 2009-June

2010

Investment products owned

More than half of Asian respondents own investment products

Figure 41: Investment products owned, by race/Hispanic origin, April 2009-June 2010

Affluent Asians supplement savings with other investment vehicles

Figure 42: Investment ownership by Asian American adults, by gender and household income, April 2009-June

2010

CARD OWNERSHIP AND USAGE

Key points

Debit and credit card ownership

Asians surveyed likely to own both debit and credit cards

Figure 43: Credit card and ATM/debit card ownership, by race/Hispanic origin, April 2009-June 2010

Credit card ownership increases with age…

Figure 44: Credit card and ATM/debit card ownership, by age and gender, April 2009-June 2010

…and also with household income

Figure 45: Credit card and ATM/debit card ownership, by household income, April 2009-June 2010

Credit hits new lows as banks, consumers cut back

Figure 46: Consumer credit outstanding, percentage change, 2005-09

Large portion of Asian respondents not overwhelmed by debt

Figure 47: Level of household credit card debt, by household income, September 2010

Debt has greatest effect on the middle-aged

Figure 48: Level of household credit card debt, by age, September 2010

INSURANCE PRODUCTS OVERVIEW

Key points

Ownership of insurance products

Asians most likely to own health or life insurance

Figure 49: Ownership of health/hospital/life insurance, by race/Hispanic origin, April 2009-June 2010

Surprisingly, only half of Asian respondents own life insurance

Figure 50: Type of insurance owned, ry race/Hispanic origin, April 2009-June 2010

Insurance products owned by Asian Americans

Young female Asians present opportunity for insurers

Figure 51: Insurance products owned by Asian households, by age and gender, September 2010

Asians who prize Asian culture three times as likely to own life insurance

Figure 52: Insurance products owned by Asian households, by level of association with Asian culture,

September 2010

HEALTH INSURANCE

Key points

Asian respondents most likely to purchase health insurance independently

Figure 53: Means of obtaining health insurance, by race/Hispanic origin, April 2009-June 2010

Less affluent purchase health insurance independently, more affluent insured by employer

Figure 54: Ownership of health insurance (employer provided and private), by household income, April 2009-

June 2010

Health insurance source varies by age, gender

Figure 55: Ownership of health insurance (employer provided and private), by age and gender, April 2009-June

2010

Asians purchasing health insurance independently not using brokers

Figure 56: How individual health insurance was purchased, by gender, April 2009-June 2010

OTHER INSURANCE

Key points

Life insurance

Asian respondents, like other race groups, prefer term life policies

Figure 57: Ownership of life insurance, by race/Hispanic origin, April 2009-June 2010

Males over-index in term policies, females over-index in whole/universal policies

Figure 58: Ownership of life insurance by Asian American households, by gender, April 2009-June 2010

Property and/or auto insurance

Three quarters of Asians surveyed own property and/or auto insurance.

Figure 59: Ownership of property/auto insurance, by race/Hispanic origin, April 2009-June 2010

Property and/or auto insurance ownership increases with household income

Figure 60: Ownership of auto insurance by household income, April 2009-June 2010

RETIREMENT PLANNING

Key points

Attitude toward retirement planning

Figure 61: Attitudes toward individual’s responsibility for retirement planning, by race/Hispanic origin, April 2009-

June 2010

Middle-income Asian respondents believe retirement is an individual’s responsibility

Figure 62: Attitudes toward individual’s responsibility for retirement planning, by household income, April 2009-

June 2010

Middle-aged Asian Americans also stress individual responsibility for retirement

Figure 63: Asian American Attitudes toward an individual’s responsibility for retirement planning, by age, April

2009-June 2010

Retirement savings

Nearly one third of Asians surveyed own 401(k) account

Figure 64: Ownership and value of 401(k) accounts, by race/Hispanic origin, April 2009-June 2010

Ownership of 401(k) accounts increases with household income

Figure 65: Ownership and value of 401(k) accounts by Asian adults, by household income, April 2009-June

2010

Ownership of a mutual fund/brokerage account by race/Hispanic origin

One quarter of Asians own brokerage accounts; over-index in nonretirement accounts

Figure 66: Ownership of a mutual fund/brokerage account, and retirement vs. nonretirement, by race/Hispanic

origin, April 2009-June 2010

Asian males more likely to own mutual fund/brokerage account

Figure 67: Ownership of a mutual fund/brokerage account, and retirement vs. nonretirement, by gender, April

2009-June 2010

MARKETING STRATEGIES

Key points

TELEVISION COMMERCIALS

Bank of American highlights Asian employee giving back to community

Figure 68: Bank of America, TV ad, September, 2010

Bank of America demonstrates online home loan guide

Figure 69: Bank of America, TV ad, June, 2010

Wells Fargo opens with Asian employee in pitch for bank’s services

Figure 70: Wells Fargo, TV ad, April, 2010

ONLINE INITIATIVES

U.S. ASIAN AMERICAN POPULATION

Key points

ASIAN DEMOGRAPHICS

U.S. population diversity

Figure 71: Population, by race/Hispanic origin, 1970-2020

Figure 72: Asian, Black, and Hispanic populations, 1970-2020

Figure 73: Population by race and Hispanic origin, 2005-15

U.S. Asian population

Asian population by age

Figure 74: U.S. Asian population by age, 2005-15

Figure 75: Total U.S. population, by age, 2005-15

Figure 76: Generations, by race/Hispanic origin, 2009

Identifying Asian Americans

U.S. Asian geographic concentration

Figure 77: Asian geographic concentration, by region, 2008

Figure 78: Top 10 states, by total Asian population and percentage of state total population, 2008

ASIAN PURCHASING POWER

Figure 79: Median household income, by race and Hispanic origin, 2009

Asian buying power by state

Figure 80: Top 10 states, by Asian buying power, 2009

Generational insights among Asian consumers

THE ASIAN HOUSEHOLD

Average household size

Figure 81: Average household size, by Hispanic origin/race of householder, 2001 and 2008

Average Asian household size by nationality/ancestral group

Figure 82: Average Asian family and household size, by nationality/ancestral group, 2000

Marital status of Asians

Figure 83: Marital status of Asians, by age, 2008

Figure 84: U.S. population marital status, by age, 2008

Top ethnicities

Figure 85: U.S. Asian population, by nationality/ancestral group, 2008

Asian cities and metropolitan areas

Figure 86: Top 10 metropolitan areas with the largest number of Asian residents, 2005-07

Figure 87: Percentage of Asian nationality/ancestral group, by city, 2000

ASIAN AMERICANS AND EDUCATION

Asians’ educational attainment

Figure 88: Educational attainment of Asians, 2004

Asians’ educational attainment by nationality

Figure 89: Educational attainment of Asians, by detailed nationality/ancestral group, 2000

APPENDIX: ADDITIONAL TABLES

Trust in Financial Institutions by Association with Asian culture

Figure 90: Trust in financial institutions, by association with Asian culture, September 2010

Figure 91: Influence and use of social media regarding financial services, by language spoken in the home,

September 2010

Figure 92: Impact of selected influencers on choice of financial services, by language spoken in the home,

September 2010

Figure 93: Influence and use of social media regarding financial services, by level of association with Asian

culture, September 2010

Figure 94: Impact of selected influencers on choice of financial services, by level of association with Asian

culture, September 2010

APPENDIX: TRADE ASSOCIATIONS

Abstract

This report explores the attitudes toward and use of financial services among Asian Americans. It provides insight into Asian American demographics (including purchasing power), and the factors affecting financial attitudes and use of financial services and products. These insights and trends will provide a compelling overview of the Asian American market of financial consumers and what it means for the future sales of financial products and services. Specific questions that are answered in this report include, but are not limited to, the following:

- How has the recession affected the economic status and outlook of Asian Americans

- Detailed purchasing power and how Asian Americans

- Demographics, such as; household income, size, and education level are impacting this category

- What attitudes Asian Americans hold of banks, and what products are they using

- What are the primary financial goals of Asian Americans and how can financial institutions move to meet these goals

- To what extent are Asian Americans using technology as part of their financial lives? How has the rise of social media affected financial consumers both young and old

- What types of investment products are used by Asian Americans, and how does their use differ according to age and household income

- What insurance products are Asian Americans using and how are they purchased

- How do Asian Americans view their retirement planning, and what can financial institutions provide to help Asians successfully navigate this notable life stage

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