SIP Enabled Servers and IP PBX Market Shares, Strategies, and Forecasts, 2008 to 2014 : Market Research Report

SIP Enabled Servers and IP PBX Market Shares, Strategies, and Forecasts, 2008 to 2014

Published: May. 1, 2008 - 535 Pages

SIP ENABLED PBX AND IP PBX MARKET SHARES AND FORECASTS: SIP PBX and IP PBX Markets; Software Based IP PBX; SIP PBX and IP PBX Markets; Digital Private Branch Exchange (PBX) At the End of Its Life Cycle; Digital Private Branch Exchange (PBX) At the End of Its Life Cycle; SIP PBX / IP PBX Market Shares; 2.1.1 SIP Based IP PBX Softwares; SIP Enabled Servers and IP PBX Market Forecasts; SIP PBX / IP PBX Market Forecasts
1. SIP ENABLED SERVERS AND IP PBX MARKET DESCRIPTION AND MARKET DYNAMICS: 1.1 SIP-PBX Deployment; 1.2 Convergence of Voice and Data; 1.3 Enterprise PBX; 1.4 Session Initiation Protocol (SIP) Standard; 1.5 SIP Application Server; 1.6 Software Based IP PBX
2. SIP ENABLED PBX AND IP PBX MARKET SHARES AND FORECASTS: 2.1 SIP PBX and IP PBX Markets; 2.2 SIP PBX / IP PBX Market Shares; 2.3 SIP Based Servers and IP PBX Forecasts; 2.4 Selected IP PBX and SIP PBX Pricing; 2.5 SIP Servers; 2.6 SIP Enabled Servers and IP PBX Regional Analysis
3. SIP ENABLED SERVERS AND IP PBX PRODUCT DESCRIPTION: 3.1 SIP IP PBX Server Products; 3.2 Avaya SIP Application Server; 3.3 Nortel; 3.4 Alcatel Lucent Enterprise Communications; 3.5 Cisco 3-45; 3.6 Siemens Hi-Path MobileConnect SIP PBX; 3.7 Huawei / 3COM; 3.8 NEC's Univerge; 3.9 Toshiba; 3.10 AltiGen; 3.11 Aastra / Ericsson; 3.12 Mitel; 3.13 Oki; 3.14 Hewlett Packard; 3.15 IBM / Apsoft; 3.16 Epygi IP PBX; 3.17 Shoretel; 3.18 Acme Packet; 3.19 Metaswitch SIP Provisioning Server and Phone Configurator; 3.20 NextPoint & Juma Technology / Nectar Partner to Bring Integrated IP-PBX and SIP Trunking Solutions; 3.21 Tekelec; 3.22 Dialogic Multimedia Software; 3.23 Vertical; 3.24 Samsung; 3.25 Digium / Switchvox; 3.26 Oki; 3.27 3CX Phone System; 3.28 3CX Phone System for Windows v5; 3.29 Taridium; 3.30 Aztech; 3.31 Suncomm Technology; 3.32 Roytel Technology; 3.33 Atcom Technology; 3.34 SeaWolf; 3.35 First Communication; 3.36 DSG Technology; 3.37 Suncomm; 3.38 FCI; 3.39 Diyixian / Zultys; 3.40 Network Equipment Technologies (NET); 3.41 Atlas Telecom; 3.42 Google Domains Product; 3.43 Fonality Trixbox; 3.44 Brekeke Software; 3.45 More SIP IP PBX Server Products
4. SIP ENABLED SERVERS AND IP PBX TECHNOLOGY: 4.1 SIP Integration With IP And Rich Media Applications; 4.2 SIP PBXs' Based On Linux; 4.3 Cisco SIP; 4.4 VoIP Gateways; 4.5 Avaya SIP Trunking Incoming Calls Are Proxied Through The PID; 4.6 Bluenote; 4.7 Enterprise Communications ROI; 4.8 Femto Cell Base Station FMC Services; 4.9 High-Availability And High-Performance Solution
5. SIP BASED PBX AND IP PBX COMPANY PROFILES: 5.1 Activity Among Enterprise Equipment Providers; 5.2 3Com; 5.3 3CX 5-6; 5.4 Acme Packet; 5.5 Aastra; 5.6 Acme Packet; 5.6.1 Acme Packet Revenue; 5.7 Alcatel Lucent; 5.8 AltiGen Communications; 5.9 Atlas Telecom; 5.10 Brekeke Software; 5.11 Cisco; 5.12 Comverse; 5.13 Dialogic; 5.14 Epygi Technologies; 5.15 Fonality; 5.16 Google; 5.17 Huawei; 5.18 iFone S.A. de C.V.; 5.19 iFone; 5.20 Interactive Intelligence; 5.21 Juma Technology; 5.22 Microsoft; 5.23 Mitel; 5.24 NEC; 5.25 NET Equipment Technologies; 5.26 NextPoint; 5.27 Nokia-Siemens; 5.28 Nortel; 5.29 Samsung; 5.30 Shoretel; 5.31 Siemens; 5.32 Sierra Merger Corp / Avaya; 5.33 Taridium; 5.34 Tekelec; 5.35 Toshiba; 5.36 Vertical Communications; 5.37 XO Communications; 5.38 Vertical Communications; 5.39 Voiceserve; 5.40 VoipSwitch Inc
List of Tables and Figures: Table ES-1; SIP based Unified Communications Market Driving Forces; Table ES-2; Worldwide SIP Enabled PBX / IP PBX Shipments; Market Shares, 2007; Figure ES-3; Worldwide Total SIP Enabled Server and IP PBX; Market Forecasts, Dollars, Shipments, 2008-2014; Table 1-1; SIP Application Server Business Benefits; Table 1-2; SIP Server-Based Applications; Table 1-3; SIP Server-Based Benefits; Table 2-1; SIP Based Unified Communications Market Driving Forces; Table 2-1 (Continued); SIP Based Unified Communications Market Driving Forces; Table 2-2; Wroldwide SIP Enabled PBX / IP PBX Shipments; Market Shares, Dollars, 2007; Table 2-3; Worldwide SIP Enabled Server and IP PBX Shipments; Market Shares, 2007; Figure 2-4; Worldwide Large Enterprise SIP Enabled Server and IP; PBX Shipments Market Shares, Dollars, 2007; Table 2-5; Worldwide Mid Size Business SIP Enabled Server and IP; PBX Shipments Market Shares, Dollars, 2007; Table 2-6; Worldwide Mid Size Business SIP Enabled Server and IP; PBX Shipments Market Shares, Dollars, 2007; Table 2-7; Worldwide Mid Size Business SIP Enabled Server and; IP PBX Shipments Market Shares, Dollars, 2007; Figure 2-8; Worldwide Small Business SIP Enabled Server and; IP PBX Shipments Market Shares, Dollars, 2007; Table 2-9; Worldwide Small Business SIP Enabled Server and; IP PBX Shipments Market Shares, Dollars, 2007; Figure 2-10; Worldwide Total SIP Enabled Server and IP PBX; Market Forecasts, Dollars, Shipments, 2008-2014; Figure 2-11; Worldwide SIP Enabled Server and IP PBX Market; Forecasts, Dollars, Shipments, 2008-2014; Figure 2-12; Worldwide Total SIP Enabled Server and IP PBX; Market Forecasts, Dollars, Shipments, 2008-2014; Figure 2-13; Worldwide Small and Mid Size Business and Large; Enterprise SIP Enabled Server and IP PBX Market; Forecasts, Dollars, Shipments, 2008-2014; Figure 2-14; Worldwide Large Enterprise SIP Server Market; Forecasts, Dollars, Shipments, 2008-2014; Figure 2-15; Worldwide Large Enterprise SIP Server Market; Forecasts, Units, Shipments, 2008-2014; Table 2-16; Worldwide Large Enterprise SIP Server Market; Forecasts, Dollars, Shipments, 2008-2014; Figure 2-17; Worldwide Mid Size Business SIP Server Market; Forecasts, Dollars, Shipments, 2008-2014; Figure 2-18; Worldwide Mid Size Business SIP Server Market Forecasts,; Units, Shipments, 2008-2014; Figure 2-19; Worldwide Mid Size Business SIP Server Market; Forecasts, Dollars, Shipments, 2008-2014; Figure 2-20; Worldwide Small Business SIP Server Market Forecasts,; Dollars, Shipments, 2008-2014; Figure 2-21; Worldwide Small Business SIP Server Market Forecasts,; Dollars, Shipments, 2008-2014; Figure 2-22; Worldwide Small Business SIP Server Market Forecasts,; Dollars, Shipments, 2008-2014; Figure 2-23; Worldwide Total Enterprise SIP Server Shipments; Market Forecasts, Dollars, Shipments, 2007; Figure 2-24; Worldwide Total Enterprise SIP Server Shipments; Market Forecasts, Dollars, Shipments, 2007; Figure 2-25; Worldwide Total Enterprise SIP Server Shipments; Market Forecasts, Dollars, Shipments, 2007; Table 2-26; SIP Server Shipments Market Forecasts, 2007; Table 2-27; SIP Enabled Servers and PBX / IP PBX Regional; Market Segments, Dollars, 2007; Table 2-28; SIP Enabled PBX and IP PBX Regional Shipment; Market Shares, Dollars, 2007; Table 2-29; SIP Enabled PBX and IP PBX Regional Shipment; Market Shares, By Country, Ports, 2007; Figure 2-30; Alcatel - Lucent Revenue by Region and Business Group; Figure 2-31; Mitel Regional Market Segments; Figure 2-32; Tekelec Revenue By Region; Table 3-1; Avaya Intelligent SIP Based Applications for the Enterprise; Table 3-2; Instant Messaging to Voice Conference (IM2 C) Features; Table 3-3; Avaya Third Party SIP Application Development Partner Inova IT; Table 3-4; Avaya SIP Application Server (SIP A/S) Target Markets; Table 3-5; Avaya SIP Application Server (SIP A/S) Features; Table 3-6; Avaya SIP Application Server (SIP A/S) Business Benefits; Table 3-7; Avaya G860 Media Gateway Business Benefits; Table 3-8; Avaya G860 Media Gateway FEATURES; Table 3-9; G860 Media Gateway Hardware Platform; Table 3-10; Avaya G860 Media Gateway Benefits; Table 3-11; Avaya Communication Manager Platform Features; Table 3-12; Avaya Communication Manager, Media Gateway, And; Server Product Lines; Table 3-13; Avaya Media Modules; Table 3-14; Avaya Communication Manager Telephony Functions Using; End-To-End SIP; Table 3-15; Nortel Communication And Application Servers; Table 3-16; Nortel Application Server Portfolio Products; Table 3-16 (Continued); Nortel Application Server Portfolio Products; Table 3-16 (Continued); Nortel Application Server Portfolio Products; Table 3-17; Nortel SIP PBX Benefits; Table 3-18; Alcatel Lucent Enterprise Communications System Benefits; Table 3-19; Alcatel Lucent Enterprise Communications System SIP Based Interface; Table 3-20; Alcatel-Lucent OmniTouch Open Standards Support; Table 3-21; Alcatel-Lucent Enterprise Communications Solutions Positioning; Table 3-22; Alcatel-Lucent Enterprise Communications Solutions Functions; Table 3-22 (Continued); Alcatel-Lucent Enterprise Communications Solutions Functions; Figure 3-23; Alcatel Lucent Enterprise Communication Servers; Table 3-24; Cisco Unity PIMG and TIMG Architecture; Table 3-25; Cisco PIMG Branch-Office Consolidation Architecture; Table 3-26; Cisco Response To Enterprise Voice Services Business Challenge; Table 3-27; Cisco Unified Communication Product List; Table 3-28; Siemens HiPath 8000 Platform Features; Table 3-28 (Continued); Siemens HiPath 8000 Platform Features; Table 3-29; Siemens HiPath 8000 Platform Functions; Table 3-30; HiPath 4000 Features; Table 3-31; HiPath 4000 Functions; Table 3-32; HiPath 4000 Benefits; Table 3-33; Huawei 3Com Convergence Applications Suite Features; Table 3-34; Huawei 3Com Convergence Applications Suite Functions; Table 3-35; 3Com SIP Role in Enterprise IP Telephony; Figure 3-36; 3Com Asterisk; Table 3-37; 3Com Sip-PBX Enterprise Communications And; Communications-Intensive Applications Functions; Table 3-38; Huawei 3Com SIP-PBX Functions; Table 3-39; Huawei 3Com SIP-PBX Functions; Figure 3-40; NEC NEAX; Table 3-41; NEC Univerge Key Features; Figure 3-42; NEC Univerge; Table 3-43; NEC SCI Platform Main Functions; Table 3-44; NEC SIP Server Strategies For Maximizing IT Solutions; Table 3-45; Toshiba Communication Systems; Figure 3-46; ALtiGen Layered Architectural Structure Benefits; Figure 3-47; ALtiGen Meets SMB Requirements; Table 3-48; AltiGen Multi Site IP PBX Architecture; Table 3-49; Aastra IP PBX Key Telephone Set; Table 3-50; Aasra / Ericsson MXOne Benefits Of MX-ONE™; Table 3-51; Aasra / Ericsson MXOne MX-ONE™ Features; Table 3-52; Mitel3300 ICP Benefits; Table 3-53; Mitel 3300 ICP Functions; Table 3-53 (Continued); Mitel 3300 ICP Functions; Table 3-54; Mitel PC-Based Administration User Level Devices Supported; Table 3-55; Epygi IP PBX Target Markets; Table 3-56; Epygi IP PBX Features; Table 3-57; ShoreTel IP phone system Components:; Table 3-58; ShoreTel Phone System Typical Components; Figure 3-59; Acme Packet Session Border Control Architecture; Table 3-60; Dialogic Multimedia Platform Uses; Table 3-61; Dialogic Video Conferencing Capabilities Of The MMP Software; Table 3-62; Dialogic® IP Media Server; Table 3-63; Dialogic® IP Server Products; Figure 3-64; Samsung Office; Figure 3-65; Digium/Switchvox; Figure 3-66; OKI Platform; Table 3-67; Advantages of 3CX Phone System For Windows:; Figure 3-68; 3CX Phone System; Figure 3-69; Aztech SIP-based IP PBX; Table 3-70; Roytel Combined IP PBXs; Table 3-71; Seawolf China IP PBX models; Table 3-72; Suncomm 504 IP PBX; Table 3-73; Suncomm 503 IP PBX; Table 3-74; Suncomm IP PBX-516; Figure 3-75; Atlas Telecom FAMILY OF IP PBX; Figure 3-76; Atlas 204W Wi-Fi Phone; Figure 3-77; IP PBX With Key System EASE Of Use For Up To 50 Users; Table 3-78; More SIP Server Products; Table 4-1; Session Initiation Protocol SIP Benefits; Table 4-2; avaya.com SIP Protocols; Table 4-2 (Continued); avaya.com SIP Protocols; Table 4-3; Avaya SIP Creates System Flexibility; Figure 4-4; Cisco Unified Communication System; Table 4-5; Transitioning From Physical To Virtual Contact Centers; Table 4-5 (Continued); Transitioning From Physical To Virtual Contact Centers; Figure 4-6; Fixed Mobile Convergence Handset Illustration; Figure 5-1; Alcatel - Lucent Revenue by Region and Business Group; Figure 5-2; AltiGen Competitive Positioning; Table 5-3; Huawei Standards & Patents; Table 5-4; Huawei Key Telecommunications Technologies; Table 5-5; Huawei Products; Table 5-6; Huawei Solutions; Figure 5-7; iFone S.A. of C.V. Leverages Microsoft and AltiGen Partnership; Figure 5-8; iFone S.A. of C.V. Products and Services; Figure 5-9; iFone Cellular Solutions; Figure 5-10; iFone Minuteman Tactical Wireless Suite; Table 5-11; Interactive Intelligence Markets; Table 5-12; Mitel Broad Range Of Offerings; Table 5-12 (Continued); Mitel Broad Range Of Offerings; Table 5-13; Mitel Market Positioning; Figure 5-14; NEC Revenue by Segment; Table 5-15; NEC Revenue; Table 5-16; NEC Revenue By Segment; Table 5-17; NEC Mobile / Personal Solutions Revenue By Segment; Table 5-18; NEC IT / NW Revenue By Segment; Table 5-19; NEC Electron Devices Revenue By Segment; Table 5-20; Network Equipment Technologies VX1800 Voice Exchange; Enterprise-Class Features; Table 5-21; Network Equipment Technologies VX1800 Voice Exchange; Enterprise-Class Expandable Software Modules Features; Figure 5-22; Siemens Addresses Market Shifts for IP PBX; Figure 5-23; Siemens Reorganization Closer to Customer; Table 5-24; Avaya Communication Solutions Platforms Target Markets; Table 5-25; Avaya GCS Segment Products; Table 5-25 (Continued); Avaya GCS Segment Products; Table 5-26; Strata CIX system Key Product Features And Benefits

Abstract

SIP based IP PBX markets are poised for significant growth as people move to purchase IP based servers for communications. Significant pent up demand will be converted to sales as systems are put on the market that permit implementation of voice over IP that works. Voice over IP systems purchases have been postponed for ten years or more, waiting for technology that works. VoIP technology finally works.

Technology transition relates to growth strategy that relies heavily on capturing a significant share of the spending by enterprises on their transition of technology from traditional communications systems to IP communications. IP communications has gained widespread acceptance in the marketplace and over time. The demand is continuing to increase as the industry goes through the mainstream adoption phase in the product lifecycle.

Half of all lines currently being shipped are IP rather than traditional, or TDM. As a result of the technology transition, spending by enterprises on traditional voice communication systems has been declining. Increases in product revenue are attributable to sales of IP telephony systems. They continue to be offset in part by declines in product revenue attributable to traditional voice communication systems.

Pressures on services business are due to advances in technology. Customers continue to expect traditional services to be at lower prices to them. Customers routinely look for opportunities to reduce their information technology and related costs.

A high correlation exists with respect to customers in direct channel who purchase products also electing to purchase maintenance contracts at the time of the product purchase. At the time of contract renewal, maintenance and managed services revenues have been affected by reductions in scope of contracted services.

Digital Private Branch Exchange (PBX) At the End of Its Life Cycle The digital private branch exchange (PBX) has reached the end of its life cycle. The private branch exchange (PBX) has been a component of enterprise voice networks. The PBX facilitates local in-company dialing, local calls outside the premises, and long distance calls.

It was a proprietary hardware box that has been replaced by a combination of software from the traditional PBX vendors and computer industry standard blade servers that host the unified communications software. Systems work on the Internet, using SIP base protocols to provide session set up and call connections.

PBX systems that were meant to last 5 or 6 years have been in place twice that long, waiting for the new Internet based communications technology to arrive. It has. PBX vendors are selling software the sits on Linux blade servers from the computing industry.

With an IP-PBX, the local area network the platform is for connecting smart IP phones logically over a shared packet network to the call manager. This unifies the data applications and the voice network, but places demands on the packet prioritization aspects of the LAN infrastructure to ensure user satisfaction with the quality of audio. Power to the IP phone is provided via the standard power brickstyle transformer or via Power over Ethernet using the IEEE 802.3af standard.

SIP PBX / IP PBX markets are going from $14 billion in 2007 to $40 billion by 2014. IP-PBX shipments completely replace traditional PBX systems. IP-PBX shipments are related to traditional PBX shipments. The trend represented by this shipment data can be traced to IP-PBX architecture that allows businesses to reduce infrastructure cost while improving productivity.

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SIP Enabled Servers and IP PBX Market Shares, Strategies, and Forecasts, 2008 to 2014

Table of Contents

Abstract