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2012 Outsourcing Guide for the Americas

81 Pages Information Services Group (ISG) December 31, 2012 SKU: TPIN4958828

The Americas profile provides an in-depth view into overall outsourcing spending and its drivers across the region. The report also provides consultant observations about the realities of the sourcing environment in this region. Overall spending levels, outsourcing penetration rates and emerging potential opportunities are amply demonstrated through detailed data and graphics. Besides data, the sourcing environment descriptions include commentaries from ISG expert consultants who have worked with companies and tracked the sourcing dynamics in each of these countries. The data in this report is based on the ISG Contract Database, which is used to create the TPI Index.

This report from the Momentum Market Trends & Insights series can help service providers develop an effective go-to-market strategy characterized by better targeting of opportunities and higher win and retention rates. The charts and graphics answer questions about market size and direction, as well as buying and spending patterns, allowing service providers to enhance account planning activity.

ISG is the founder of the sourcing advisory industry and the leading independent sourcing data and consulting firm in the world. The company's world-class global consulting staff works hand- in-hand with clients as they develop their outsourcing strategies and make their service provider selections. ISG consultants leverage a broad range of expertise in business support functions and related research methodologies, as well as deep functional domain knowledge and extensive practical experience. Consultants work with organizations across all major industries to advance business operations through the optimal combination of business process improvement, shared services, outsourcing, and offshoring. This close collaboration with clients throughout the sourcing lifecycle sets ISG apart from traditional research firms.

The report highlights the biggest changes in overall spending, functional areas under contract, market penetration and service provider share within Americas. The contract and market size data paint a clear picture of current growth and future prospects within the region, while advisor observations provide practical advice for how to identify opportunities and win business in this market.

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2012 Outsourcing Guide for the Americas

Information Services Group (ISG)
December 31, 2012

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