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Web 2.0 Industry Research & Market Reports

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Japan IoT Market 2014 Review and 2015-2019 Forecast
3/4/2015 | published by: IDC
... IoT market has been growing rapidly in recent years. This is due to factors such as increased vertical/horizontal collaboration between operators, reduction in product/service procurement costs of operators, dramatic development of technology and diversified utilization, ...  |  read more...
USD 5,000
Infor Day Shanghai 2015: Incremental Progress for the 3rd Platform Era
3/9/2015 | published by: IDC
... the important announcements made during the event. Infor's executive team hosted the one-day event for customers, partners, media, and industry analysts to provide the participants with a comprehensive summary of the company's products and solutions ...  |  read more...
USD 1,500
Insight Report: Insurers' Engagement with Social Media
3/22/2015 | published by: Timetric
... As internet access and smartphone adoption increase, a growing number of internet users are becoming involved with social networking. The increased social media user base provided significant opportunities for these companies to connect with customers ...  |  read more...
USD 3,800
The Social media platforms in customer care: integrating tools from multiple vendors
3/24/2015 | published by: Analysys Mason
... of the social media functions required for a complete solution. This report discusses how communications service providers (CSPs) are integrating social media tools into customer care operations and their role in the overall customer lifecycle.  |  read more...
USD 4,999
The Social messaging player LINE is using its core market in APAC to test new revenue-generating services
3/9/2015 | published by: Analysys Mason
... expanding in East Asia and worldwide, reaching over 181&amp;nbsp;million users in 4Q&amp;nbsp;2014. This comment examines LINE&apos;s growth strategy in APAC, its impact on monetisation and the potential benefits of partnerships with operators in this region.  |  read more...
USD 499
Telcos' Global Services Trend 2015: Networks, Cloud, IoT, and Services Delivery
2/24/2015 | published by: IDC
... surveyed for the study. This study summarizes the cloud service strategies and initiatives in cloud services and solutions adopted by these vendors. "Gaining partners and alliances is crucial in developing the global market. To select ...  |  read more...
USD 2,500
Japan IoT Market 2014-2018 Forecast Update
2/26/2015 | published by: IDC
... well as the market revenue size, which was released in IDC's study Japan Internet of Things ( IoT ) Market 2014-2018 Forecast and 2013 Review (August 2014). IDC has significantly revised downward the current actual ...  |  read more...
USD 2,500
Global Connected Consumer Security Devices: Market Analysis and Forecasts 2015 - 2020
3/1/2015 | published by: Mind Commerce Publishing
... and Monitoring represents a major segment of the consumer connected device marketplace. This research evaluates the connected consumer device ecosystem, market drivers, constraints, and opportunities for value chain constituents. This Mind Commerce report includes market ...  |  read more...
USD 1,295
Enterprise Mobility: Embracing the Shift to a Business-Oriented Mobility Strategy
3/2/2015 | published by: IDC
... of innovation, providing their end customers with key tools for their business and productivity needs while securing corporate data and managing this new trend in computing. Mobility is a key aspect of the evolution of ...  |  read more...
USD 4,000
Global Social Business Intelligence (BI) Market 2015-2019
2/11/2015 | published by: TechNavio - Infiniti Research Ltd.
... provides wide range of services, communications, and feedbacks which in turn helps to understand the customer demands and needs. In this process social media networks generate huge volume of data from diverse sources and creates ...  |  read more...
USD 2,500
Service Innovation: The Foundations of a New 3rd Platform IT Organization
2/25/2015 | published by: IDC
... management processes. IDC explores the ways in which IT as an "overhead department" will give way to IT as a "service business" — requiring existing application development and IT operations functions to accommodate a new ...  |  read more...
USD 4,000
The Contact Centre Goes Social
2/23/2015 | published by: IDC
... media due to the complexity around engagement, the perceived lack of customer interest, and budget constraints. However, consumers' airing of their complaints on social media is becoming more prominent and organisations are taking notice. In ...  |  read more...
USD 2,500
Partner Participation in the 3rd Platform: The Keeners, the Establishment, and the In-Betweeners
2/24/2015 | published by: IDC
... survey, which focused on partnering in the 3rd Platform. It provides an overview of current 3rd Platform participation spanning cloud, mobile, big data, and social business; the reasons why partners choose to or choose not ...  |  read more...
USD 3,500
Western European Governments Move from 3rd Platform-Enabled to 3rd Platform-First Enterprise Applications
2/17/2015 | published by: IDC
... France, Germany, Italy, Spain, and the U.K. The study focuses on the adoption of public cloud software as a service (SaaS) and mobile computing for enterprise applications such as enterprise resource planning (ERP), customer relationship ...  |  read more...
USD 4,500
Global Social Customer Relationship Management (CRM) Software Market 2015-2019
2/11/2015 | published by: TechNavio - Infiniti Research Ltd.
... customers. It is a business strategy, supported by technology platform, business processes, and social network, which helps to engage customers in a collaborative manner to provide mutual benefits to both parties. Social CRM has various ...  |  read more...
USD 2,500
Central and Eastern Europe, the Middle East, and Africa Internet of Things Market 2015 Top 10 Predictions
2/16/2015 | published by: IDC
... and Eastern Europe, the Middle East, and Africa (CEMA) Internet of Things (IoT) market. The report provides strategic market context regarding the future of IoT evolution in CEMA, addressing key drivers and technology trends and ...  |  read more...
USD 4,500
Gamification Companies, Solutions, Market Outlook and Forecasts 2015 - 2020
2/1/2015 | published by: Mind Commerce Publishing
... fun/pleasurable manner. One of the keys to success is to assess user behavioral patterns as a precursor to deploying optimal game mechanics that that align user likes, dislikes, expectations and behaviors. Optimal design is based ...  |  read more...
USD 1,995
Cloud Collaboration Market by Solution (Enterprise Content Management/ Document Management System, Unified Communication, Project Management, Enterprise Social Collaboration) – Worldwide Forecast and Analysis (2014 – 2019)
1/20/2015 | published by: MarketsandMarkets
... the documents and computer related files where they can be accessed by others through cloud computing. The cloud collaboration solution has enabled the users to collaborate, comment, share, and upload the files or documents within ...  |  read more...
USD 4,650
Global Enterprise Social Software (ESS) Market - 2014
1/15/2015 | published by: Feedback Business Consulting Services Pvt. Ltd.
... Global Enterprise Social Software (ESS) for FY14 Internet Penetration by Country Social Penetration by Country Market share by regions Market Share by key players Future market projections Market data and analytics are derived from a ...  |  read more...
USD 2,500
The LINE's OTT communications strategy
1/26/2015 | published by: Analysys Mason
... in Japan and several countries in East Asia. It has attracted a remarkably high number of subscribers since its launch in June 2011. This case study assesses the company's prospects in this highly contested market.  |  read more...
USD 2,499
The Social media is entering the mainstream of CSP customer care operations
1/16/2015 | published by: Analysys Mason
... communications service providers (CSPs) for an increasing number of customers. CSPs are using Facebook and Twitter in multi-channel customer care architecture and the channel represents a valuable way for CSPs to communicate with tech-savvy customers.  |  read more...
USD 4,999
Utilities IT Investment Priorities for Solutions: Results from the Western European Utilities 2014 Survey
1/21/2015 | published by: IDC
... and the U.K. Analysis focuses on the utilities industry and on 117 interviews carried out between August and October 2014. The purpose of this report is to understand plans to invest in IT solutions (both ...  |  read more...
USD 5,250
Enterprise IoT Subscription
1/1/2015 | published by: Machina Research
... IoT technologies across different relevant domains will require a significant shift in mindset from traditional operational and information tools and approaches as well as a closer understanding of the changes in market characteristics in IoT ...  |  read more...
USD 16,000
Social Customer Relationship Management (CRM) Market by Solution (Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement, Social Middleware), by Deployment (Hosted, On Premise) – Global Forecasts to 2019
1/16/2015 | published by: MarketsandMarkets
... have made it faster, reachable and have also brought in vital information on business analytics. Enterprises are adopting social CRM as an additional channel in the overall CRM software solutions. Social CRM refers to a ...  |  read more...
USD 4,650
Social Media: 2015
1/14/2015 | published by: Generator Research Limited
... continue to grow long into the future. Although the market comprises about 100 significant services worldwide over 90% of the value of the market is concentrated around just four players: Facebook, YouTube, LinkedIn and Twitter. ...  |  read more...
USD 1,350
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