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Web 2.0 Industry Research & Market Reports

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Global Social Business Intelligence (BI) Market 2015-2019
2/11/2015 | published by: TechNavio - Infiniti Research Ltd.
... provides wide range of services, communications, and feedbacks which in turn helps to understand the customer demands and needs. In this process social media networks generate huge volume of data from diverse sources and creates ...  |  read more...
USD 2,500
Global Social Customer Relationship Management (CRM) Software Market 2015-2019
2/11/2015 | published by: TechNavio - Infiniti Research Ltd.
... customers. It is a business strategy, supported by technology platform, business processes, and social network, which helps to engage customers in a collaborative manner to provide mutual benefits to both parties. Social CRM has various ...  |  read more...
USD 2,500
Central and Eastern Europe, the Middle East, and Africa Internet of Things Market 2015 Top 10 Predictions
2/16/2015 | published by: IDC
... and Eastern Europe, the Middle East, and Africa (CEMA) Internet of Things (IoT) market. The report provides strategic market context regarding the future of IoT evolution in CEMA, addressing key drivers and technology trends and ...  |  read more...
USD 4,500
Western European Governments Move from 3rd Platform-Enabled to 3rd Platform-First Enterprise Applications
2/17/2015 | published by: IDC
... France, Germany, Italy, Spain, and the U.K. The study focuses on the adoption of public cloud software as a service (SaaS) and mobile computing for enterprise applications such as enterprise resource planning (ERP), customer relationship ...  |  read more...
USD 4,500
The LINE's OTT communications strategy
1/26/2015 | published by: Analysys Mason
... in Japan and several countries in East Asia. It has attracted a remarkably high number of subscribers since its launch in June 2011. This case study assesses the company's prospects in this highly contested market.  |  read more...
USD 2,499
The Social media is entering the mainstream of CSP customer care operations
1/16/2015 | published by: Analysys Mason
... communications service providers (CSPs) for an increasing number of customers. CSPs are using Facebook and Twitter in multi-channel customer care architecture and the channel represents a valuable way for CSPs to communicate with tech-savvy customers.  |  read more...
USD 4,999
Utilities IT Investment Priorities for Solutions: Results from the Western European Utilities 2014 Survey
1/21/2015 | published by: IDC
... and the U.K. Analysis focuses on the utilities industry and on 117 interviews carried out between August and October 2014. The purpose of this report is to understand plans to invest in IT solutions (both ...  |  read more...
USD 5,250
Cloud Collaboration Market by Solution (Enterprise Content Management/ Document Management System, Unified Communication, Project Management, Enterprise Social Collaboration) – Worldwide Forecast and Analysis (2014 – 2019)
1/20/2015 | published by: MarketsandMarkets
... the documents and computer related files where they can be accessed by others through cloud computing. The cloud collaboration solution has enabled the users to collaborate, comment, share, and upload the files or documents within ...  |  read more...
USD 4,650
Gamification Companies, Solutions, Market Outlook and Forecasts 2015 - 2020
2/1/2015 | published by: Mind Commerce Publishing
... fun/pleasurable manner. One of the keys to success is to assess user behavioral patterns as a precursor to deploying optimal game mechanics that that align user likes, dislikes, expectations and behaviors. Optimal design is based ...  |  read more...
USD 1,995
Conference Documentation: Social Media in the Pharmaceutical Industry
1/21/2015 | published by: SMI Publishing, Ltd
... a way for people to participate in these conversations. It’s a way to tap into what people are saying about a brand, a product or a service: participate in these conversations, be open to new ...  |  read more...
USD 788.78
Social Customer Relationship Management (CRM) Market by Solution (Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement, Social Middleware), by Deployment (Hosted, On Premise) – Global Forecasts to 2019
1/16/2015 | published by: MarketsandMarkets
... have made it faster, reachable and have also brought in vital information on business analytics. Enterprises are adopting social CRM as an additional channel in the overall CRM software solutions. Social CRM refers to a ...  |  read more...
USD 4,650
New Zealand ICT Predictions 2015: The 3rd Platform Drives Growth, Disruption, and Innovation
1/27/2015 | published by: IDC
... 3rd Platform, which has been prominent in the last two predictions reports, in 2014 became much more of a "business as usual" way of looking at key ICT focus areas. The 2015 predictions are thus ...  |  read more...
USD 2,500
Buyer Conversation: Jones Lang LaSalle — Journey in 3rd Platform Solutions
1/27/2015 | published by: IDC
... company's experiences in its ICT journey in Asia/Pacific. It also highlights some of the challenges and future plans in JLL's ICT roadmap as well as key guidance for IT buyers when considering network consolidation and ...  |  read more...
USD 3,500
Marketing Analytics Software Market by Application (Social Media Marketing, Email Marketing, SEO Marketing, Pay Per Click Marketing, Display Marketing, Video Marketing, Content Marketing), by Deployment (On-Premises, Hosted) - Global Forecast to 2019
12/1/2014 | published by: MarketsandMarkets
... analytics market is setting a positive market trend. It provides various benefits such as increased customer traffic, less time to create awareness of new products and services, and better manageability of online marketing program. The ...  |  read more...
USD 4,650
Social and the Workforce: Still Isolated Use in HR
12/23/2014 | published by: IDC
... social technology to HR functions. The survey was completed in February 2014. The results point to slow adoption of social technology in HR. With the broad use of social technology in consumer-facing functions, HR needs ...  |  read more...
USD 3,500
European Organizations and Social Networks: The Community is Coming
12/23/2014 | published by: IDC
... from now. The survey results presented here come from IDC's European Customer Experience IT Survey , which was conducted among 482 customer experience decision makers across Europe in April 2014 to investigate their views on ...  |  read more...
USD 500
Rich Media Analytics: The Market and Use Cases Expand
12/9/2014 | published by: IDC
... Use Cases Expand This IDC Insight reviews the growth in companies and organizations specializing in rich media analytics and looks at the overall growth trends in this area. Please Note: Extended description available upon request.  |  read more...
USD 500
Asia/Pacific (Excluding Japan) IT Services Market 2015 Top 10 Predictions: Transforming IT Service Delivery in the 3rd Platform Era
1/13/2015 | published by: IDC
... the IT services market across Asia/Pacific (excluding Japan), or APEJ, in 2015. As we look ahead to 2015, the industry is entering the most critical period of the 3rd Platform era — the "innovation stage." ...  |  read more...
USD 4,500
Customer Analytics Market by Solution (Data Management/ ETL, Analytical Tools/ Modules, Voice of Customer, Social Media Analytical Tools, Web Analytical Tools, Dashboard and Reporting) - Global Forecasts and Analysis (2014 - 2019)
12/5/2014 | published by: MarketsandMarkets
... analytics, each solution and service plays an important role in the overall market. These solutions and services support a broad spectrum of multi-functional applications such as customer acquisition, retention, loyalty management, behavioral analysis, predictive analysis, ...  |  read more...
USD 4,650
Social Media: 2015
1/14/2015 | published by: Generator Research Limited
... continue to grow long into the future. Although the market comprises about 100 significant services worldwide over 90% of the value of the market is concentrated around just four players: Facebook, YouTube, LinkedIn and Twitter. ...  |  read more...
USD 1,350
Best Practices: Leveraging 3rd Platform in the Indian Ecosystem — Pioneering Case Studies
1/5/2015 | published by: IDC
... offer a level playing field even for late entrants and cannot be neglected. If implemented appropriately and integrated with other existing systems for seamless flow of information, it can offer business models value not thought ...  |  read more...
USD 3,500
Enterprise IoT Subscription
1/1/2015 | published by: Machina Research
... IoT technologies across different relevant domains will require a significant shift in mindset from traditional operational and information tools and approaches as well as a closer understanding of the changes in market characteristics in IoT ...  |  read more...
USD 16,000
Perspective: It's Time to Rethink Forecasting
12/18/2014 | published by: IDC
... soon IoT sources. It also scans a disruptive approach to forecasting — machine-learning techniques. Our analysis reaches the conclusion that analytically astute retailers running complex omni-channel businesses in highly competitive markets must give serious consideration ...  |  read more...
USD 1,500
Strategic Architecture: Focusing Social Business Efforts Where It Matters
12/21/2014 | published by: IDC
... business at an enterprise level. Building on the findings of IDC's social business, strategic architecture, and CIO-focused research, this document examines how social business will impact enterprise architectures. To help explain this concept, this Insight ...  |  read more...
USD 3,000
Perspective: Transitioning to the 3rd Platform — A Stretch for Government CIOs?
1/5/2015 | published by: IDC
... pivotal year for the federal government in transitioning to the 3rd Platform may be a stretch for many agencies and an understatement for a few. Federal agency CIOs historically have been tasked with driving down ...  |  read more...
USD 1,500
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