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Technology market research reports and industry analysis

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Business Strategy: Results from the 2011 U.S. Consumer Channel Preference Survey — Internet Surpasses Branch as Most Used Channel
1/17/2012 | published by: IDC
... the Internet channel has surpassed the branch as the most used retail delivery channel," states Karen Massey, senior analyst, consumer banking, IDC Financial Insights. "Financial institutions are faced with challenging economic and regulatory times and ...  |  read more...
USD 4,500
Business Strategy: 2011 Consumer Preferences Survey Results — Focus on Mobile Banking
1/9/2012 | published by: IDC
... in usage across all mobile platforms. Financial institutions need to continue to develop and deploy mobile strategies with their consumer banking practices. According to Marc DeCastro, research director, Consumer Banking at IDC Financial Insights, "The ...  |  read more...
USD 4,500
EMEA Financial Services, 2012: Top 10 Predictions: Banking on Uncertain Times
1/9/2012 | published by: IDC
... highly conspicuous by their absence. The year ahead looks to be similarly stressful, with a multiplicity of problems likely to manifest themselves. Banks need to satisfy regulatory bodies that they are sufficiently well-capitalized to avoid ...  |  read more...
USD 4,500
Banking
1/1/2012 | published by: Global Industry Analysts
... global outlook series offers a bird’s eye view of the global Banking industry. Annotated with 73 information-rich tables presenting market data findings, and analytical research projections, the entire discussion builds a macro-level perception of the ...  |  read more...
USD 1,995
Customer Contact Experience Benchmarks—Banking Industry
12/30/2011 | published by: Frost & Sullivan
... A Web-based survey methodology was used for this study: N=1527. Companies benchmarked in this study include but are not limited to: Bank of America, Capital One, Chase Bank, Citibank, HSBC, JPMC, PNC Bank, SunTrust Bank, ...  |  read more...
USD 10,000
Newer Avenues for Investment in Financial Services - The Next Big Thing is Small
12/21/2011 | published by: Frost & Sullivan
... Low Cost ATM's, Micro Finance, Micro Insurance, Banking Correspondents, Technologies facilitating Financial Inclusion, No Frills Bank Accounts. The issues faced by newer avenues is also studied. The major challenges included the quality of human resource, ...  |  read more...
USD 6,000
Business Strategy: Results from the 2011 Consumer Payments Survey
11/29/2011 | published by: IDC
... growth in online bill payment, prepaid cards, and mobile payments for digital content. The influence of reward points on consumer choice of payment instrument also increased dramatically. According to Aaron McPherson, practice director, Financial Services ...  |  read more...
USD 4,500
Best Practices: Innovation in Banking, Part 2 — Examining Successful Innovations
11/21/2011 | published by: IDC
... business processes, and leveraging the power of social media. This report is the second in a series of three reports with the objective of answering the following overarching questions: Report 1: How do banks approach ...  |  read more...
USD 1,500
Buyer Conversations: Views and Perspectives of Successful Implementation of Innovation in Asian Banks
11/15/2011 | published by: IDC
... also identifies the key challenges and benefits sought by banks for innovation initiatives and their different approaches to innovation. For the purpose of this study, IDC interviewed CIOs (and their direct reports) across banks in ...  |  read more...
USD 3,500
Business Strategy: New Online Retail Investment Tools Emerge, But Are They Helping?
11/1/2011 | published by: IDC
... planning, education, simulated trading, and portfolio screener solutions to aid individual consumers with their financial needs. Securities and Investment Management Research Manager Sean O'Dowd states "It is vital for financial firm marketers and retail-facing technology ...  |  read more...
USD 4,500
Methods and Practices: Payments in the Cloud
9/12/2011 | published by: IDC
... sight, a contest between Web behemoths such as Google, PayPal, and Amazon over who will provide payment services for online games, apps, and digital content providers. According to Aaron McPherson, practice director, Financial Services, "The ...  |  read more...
USD 4,500
Perspective: Eight Early Principles in the Use of Social Media in Banking
9/6/2011 | published by: IDC
... panel on the use of social media in banking. These forums have given us insight into how banks utilize the power of social media in the current realities of their respective markets and organizations. In ...  |  read more...
USD 1,500
Best Practices: Software-as-a-Service Case Study — IPI Wealth Management Deploys Salesforce.com for Its Advisor Network
9/5/2011 | published by: IDC
... and experience with this deployment, including the business rationale behind the decision, results attained, and future plans. IPI has implemented salesforce.com to manage its wealth advisor network. IDC Financial Insights Securities and Investment Management Research ...  |  read more...
USD 4,500
Best Practices: Up Close and Personal: Delivering Delight to Banking Customers in the Middle East & Africa Region
8/25/2011 | published by: IDC
... into the realm of delighting customers by exceeding their expectations and pleasantly surprising them. This study outlines the various technologies that can be beneficial in maintaining high levels of service excellence and delighting banking customers, ...  |  read more...
USD 4,800
Business Strategy: Malaysia Banking Update — Business Strategies and Investment Priorities
7/25/2011 | published by: IDC
... operations. Based on conversations with senior executives from Malaysian banks over the past year, this IDC Financial Insights report discovers their initiatives planned and under way when it comes to managing risks, servicing customers, and ...  |  read more...
USD 4,500
Buyer Conversations: How Are Banks in Asia/Pacific (Excluding Japan) Driving Innovation?
7/20/2011 | published by: IDC
... It also identifies the key drivers, challenges, and benefits sought by banks for innovation initiatives and their different approaches to innovation. For the purpose of this study, IDC interviewed CIOs (and their direct reports) across ...  |  read more...
USD 1,500
Underbanked and Unbanked Consumers in the U.S.: Successfully Targeting Consumers of Alternative Financial Services, 2nd Edition
7/1/2011 | published by: Packaged Facts
... seen as a viable alternative to banks by the 26% of U.S. households that are underbanked or unbanked. This report analyzes the retail financial services activities and the macro and micro economic trends that have ...  |  read more...
USD 3,000
Perspective: Cloud Computing in Capital Markets
6/5/2011 | published by: IDC
... this, we survey, have conversations with, and meet end users to better understand their efforts to date. This Perspective offers some of the latest thinking from end users out of the Wall Street & Technology ...  |  read more...
USD 1,500
Business Strategy: Cyberrisks Call for Global Centers of Excellence
5/31/2011 | published by: IDC
... ecosystem is an essential part of business today in financial services and across many other industries," according to Michael Versace, global risk director, IDC Financial Insights. "This capability, scaled for companies of any size, can ...  |  read more...
USD 4,500
Best Practices: Software-as-a-Service Case Study — Sun National Bank Deploys Mobile Banking in the Cloud
5/12/2011 | published by: IDC
... is becoming mainstream with U.S. community banks. Although cloud may sound like more hype than reality, Sun National Bank provides a great story about the compelling nature of SaaS computing. According to Jeanne Capachin, research ...  |  read more...
USD 4,500
Best Practices: Taishin Bank — An Analytics-Driven Approach to Profitability
4/25/2011 | published by: IDC
... profit-driven strategy is its ability to balance the marketing- and risk-driven approach to pursue optimal profit by looking into both the risk and the revenue dimensions. This report discusses Taishin's business need to embrace advanced ...  |  read more...
USD 4,500
Best Practices: The Gift that Keeps on Giving -- How Lessons Learned from a Successful Open Source Migration Continue to Serve as a Beacon for the Central Bank of Turkey's Various Technology Forays
3/30/2011 | published by: IDC
... undertaken by a public-sector entity in the Middle East and Africa (MEA) region that has successfully migrated to open-source technology. This report will also help technology vendors and IT services providers to understand public sector ...  |  read more...
USD 13,760
YES Bank Uses Cordys to Integrate and Automate Critical Customer-Centric Processes
3/15/2011 | published by: IDC
... enterprise architecture. This IDC Buyer Case Study details YES Bank's strategic technology decision to implement Cordys in conjunction with an ongoing service-oriented architecture (SOA) initiative. It also details the bank's initial requirements, the vendor selection ...  |  read more...
USD 1,000
Self-Service Markets: ATMs, Kiosks, Vending Machines
3/1/2011 | published by: BCC Research
... a compound annual growth rate (CAGR) of 3.7% from 2010 through 2015. Vending machines represent the largest segment in this market, accounting for more than 85% of all deployments to date. This sector was estimated ...  |  read more...
USD 6,650
Global Compliance Automation Market for Financial Services 2010 - 2014
2/21/2011 | published by: TechNavio - Infiniti Research Ltd.
... the growth is coming from the Americas, particularly the US, the European market is catching up and is soon expected to become a major contributor to the Compliance Automation market. The demand generated from APAC ...  |  read more...
USD 1,500
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