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Technology market research reports and industry analysis

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Underbanked and Unbanked Consumers in the U.S.: Successfully Targeting Consumers of Alternative Financial Services, 2nd Edition
7/1/2011 | published by: Packaged Facts
... seen as a viable alternative to banks by the 26% of U.S. households that are underbanked or unbanked. This report analyzes the retail financial services activities and the macro and micro economic trends that have ...  |  read more...
Perspective: Cloud Computing in Capital Markets
6/5/2011 | published by: IDC
... this, we survey, have conversations with, and meet end users to better understand their efforts to date. This Perspective offers some of the latest thinking from end users out of the Wall Street & Technology ...  |  read more...
Social Media in Financial Services: The Customer as the Advisor
6/2/2011 | published by: Datamonitor
... decisions in all industries due to trust in the opinions of fellow consumers. FS providers must engage with peer-based advice to continue to be part of the advice process. Features and benefits Retain a full ...  |  read more...
Business Strategy: Cyberrisks Call for Global Centers of Excellence
5/31/2011 | published by: IDC
... ecosystem is an essential part of business today in financial services and across many other industries," according to Michael Versace, global risk director, IDC Financial Insights. "This capability, scaled for companies of any size, can ...  |  read more...
Saffron Building Society Case Study: Building an effective social media community
5/17/2011 | published by: Datamonitor
... path to greater customer satisfaction through involvement in both the local and digital community. Features and benefits Reduce the risk of social media experiments through understanding the drivers of Saffron's success Stimulate ideation by learning ...  |  read more...
Best Practices: Software-as-a-Service Case Study - Sun National Bank Deploys Mobile Banking in the Cloud
5/12/2011 | published by: IDC
... is becoming mainstream with U.S. community banks. Although cloud may sound like more hype than reality, Sun National Bank provides a great story about the compelling nature of SaaS computing. According to Jeanne Capachin, research ...  |  read more...
UK Wrap Platforms
4/26/2011 | published by: Datamonitor
... of the life and pensions market under the Retail Distribution Review reforms. Features and benefits Understand the key drivers that are pushing or pulling assets onto wrap platforms in 2011 and beyond. Assess the advantages ...  |  read more...
Best Practices: Taishin Bank — An Analytics-Driven Approach to Profitability
4/25/2011 | published by: IDC
... profit-driven strategy is its ability to balance the marketing- and risk-driven approach to pursue optimal profit by looking into both the risk and the revenue dimensions. This report discusses Taishin's business need to embrace advanced ...  |  read more...
Best Practices: The Gift that Keeps on Giving -- How Lessons Learned from a Successful Open Source Migration Continue to Serve as a Beacon for the Central Bank of Turkey's Various Technology Forays
3/30/2011 | published by: IDC
... undertaken by a public-sector entity in the Middle East and Africa (MEA) region that has successfully migrated to open-source technology. This report will also help technology vendors and IT services providers to understand public sector ...  |  read more...
YES Bank Uses Cordys to Integrate and Automate Critical Customer-Centric Processes
3/15/2011 | published by: IDC
... enterprise architecture. This IDC Buyer Case Study details YES Bank's strategic technology decision to implement Cordys in conjunction with an ongoing service-oriented architecture (SOA) initiative. It also details the bank's initial requirements, the vendor selection ...  |  read more...
Self-Service Markets: ATMs, Kiosks, Vending Machines
3/1/2011 | published by: BCC Research
... a compound annual growth rate (CAGR) of 3.7% from 2010 through 2015. Vending machines represent the largest segment in this market, accounting for more than 85% of all deployments to date. This sector was estimated ...  |  read more...
Business Trends: North American Retail Banking Technology Investment Strategies (Customer Focus)
2/28/2011 | published by: Ovum Plc
... and benefits Unique primary research data based on interviews with 60 IT executives. Examination of channels, payments, compliance and risk management, and core systems and lending. Highlights Increasing costs is the main issue CIOs need ...  |  read more...
Global Compliance Automation Market for Financial Services 2010 - 2014
2/21/2011 | published by: Infiniti Research Limited - TechNavio
... the growth is coming from the Americas, particularly the US, the European market is catching up and is soon expected to become a major contributor to the Compliance Automation market. The demand generated from APAC ...  |  read more...
Financial Markets Technology Business Update Q1 2011
2/15/2011 | published by: Ovum Plc
... regulatory initiatives, and analysis of the implications on IT spending and investment priorities. Features and benefits Understand the key industry developments in the financial markets sector during 2010 and expectations for 2011 Contains findings on ...  |  read more...
Technology Selection: Electronic Bank Account Management (EBAM) - Will Banks Accept the Challenge?
2/7/2011 | published by: IDC
... that will make a positive difference for only a small number of large companies. However, it is what EBAM has exposed and forced tier 1 financial institutions to update that will have a larger impact. ...  |  read more...
Business Strategy: Thailand Banking Industry Update and Technology Investment Priorities - Plenty to Smile About
1/30/2011 | published by: IDC
... the country's banks. The positive outlook has been reflected in solid bank earnings, strong CASA and loans growth, and improved operational efficiencies. The competitive landscape has been changing too, driven by a spate of acquisitions, ...  |  read more...
The Comfort Consumer Trend in Financial Services: Trust and Safety
12/8/2010 | published by: Datamonitor
... left consumers feeling uncertain. Trust needs to be rebuilt, not only to offer consumers financial safety but also to increase consumer engagement and build better relationships with customers. Features and benefits Strengthen customer relationships by ...  |  read more...
Sinequa Unifies Information Access for Crédit Agricole
12/2/2010 | published by: IDC
... on its ease of use and its ability to unify access to multiple sources of information in multiple formats. The outcome will be a system that allows any user to find information quickly without having ...  |  read more...
The Connectivity Consumer Trend in Financial Services: The New Community
11/26/2010 | published by: Datamonitor
... help FS providers to establish their position in the community. Features and benefits Enhance product design by better understanding consumer attitudes to social media. Increase consumer engagement and retention through clear, actionable strategies Stay alert ...  |  read more...
Business Strategy: Banking on Social Networks Has Limited Audience
11/25/2010 | published by: IDC
... their customers' expectations to ensure that they do not overdeliver technology that is not needed. It may sound great on paper to link financial activity to social networks for example, but as we have demonstrated, ...  |  read more...
Business Trends: Corporate Banking Technology Investment Strategies (Customer Focus)
11/16/2010 | published by: Ovum Plc
... global market, with drill-down into variations across North America, Europe, and Asia-Pacific. Features and benefits Unique primary research data based on interviews with 68 IT executives Regional drill-down and comparative analysis across the the main ...  |  read more...
Wealth Management Technology Spending in Argentina to 2014
11/3/2010 | published by: Datamonitor
... spending from 2009 to 2014, covering three business locations, six technology sources, and 15 key business functions spanning four lines of business. Scope Overview of wealth management technology spending in Argentina Technology spending within the ...  |  read more...
Wealth Management Technology Spending in the US to 2014
11/3/2010 | published by: Datamonitor
... spending from 2009 to 2014, covering three business locations, six technology sources, and 15 key business functions spanning four lines of business. Scope Overview of wealth management technology spending in the US Technology spending within ...  |  read more...
Demand for efficiency drives WFM adoption in stores and bank branches
11/2/2010 | published by: Ovum Plc
... call volumes without overstaffing. Outside the contact center, enterprises can use WFM for numerous applications, including scheduling branch staff or retail store employees. There are a number of similarities between employees in stores, branches, and ...  |  read more...
Email and Online Marketing in Financial Services - US
11/1/2010 | published by: Mintel International Group Ltd.
... year. Products likely to have been purchased are auto insurance, homeowners insurance, credit cards, checking accounts and savings accounts, although the list of products is actually a long one. However, consumers have several concerns when ...  |  read more...
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