This IDC Government Insights document presents extensive research on and analysis of open government initiatives, as well as collaborative information sharing across government agencies to categorize and define the stages through which government organizations must move to optimize information and technology systems to yield maximum value. The result is a tool we call the Smart Government maturity model.
"Many governments across APEJ are in the early stages of this maturity model. With the rollout of national broadband initiatives and the experience gained in the United States, Europe, and the more mature countries in the region, they can rush through the model and avoid the legacy silos that create so many challenges elsewhere," says Frank Levering, research manager, IDC Government Insights, IDC Asia/Pacific.
"Smart Government will be driven by collaborative strategic plans that drive cross-agency investments in technology solutions and drive cross-agency deployments. Prerequisites for moving into the Smart Government stage include the government entity's ability to embrace cultural change and embrace new application frameworks that make business processes transparent. Given the increasing constituent demand and decreasing budgets, it is imperative for government organizations today to optimize resources in order to create maximum citizen services value. This study focuses on the use, management, and availability of information to provide greater visibility of government to all stakeholders, encourage public engagement to enhance government effectiveness, and improve the quality of decision making, as well as collaborate across and among governments and with citizens to deliver optimal citizen service,"" says Adelaide O'Brien, research director, IDC Government Insights.
Business Strategy: Smart Government Maturity Model — Open Data and Collabor...
October 25, 2011
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