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Global Mobile Payment Methods: Full Year 2016

Global Mobile Payment Methods: Full Year 2016

Remote mobile payments outpace in-store, reports yStats.com publication

Information from the yStats.com report projects mobile payments to see a global increase. Their share of customer card payments is expected to double from 2016 to 2021. The majority of the mobile payment volume comes from remote online purchases, leaving mobile in-store purchases to make up a small one-digit percentage share from the total from areas like Europe and North America.

However, the value of in-store global mobile payment transactions has increased. Contactless payment user penetration amounts now to over one in three people of the banked population from select countries across the globe. Cited within this yStats.com report, mobile wallets have reached double digit rates of use from E-Commerce consumers in multiple countries such as China, the UK, and Australia.

Several surveys within the yStats.com report refer to convenience as the top driving factor of increased mobile payment penetration. South Korea provides an example where mobile payments are highly valued due to convenience and quick processing speed. Nevertheless, payment security and personal data protection concerns still persist, deterring customers from making more mobile payments.


1. Management Summary
2. Global Developments
Online and Mobile Payment Trends, H2 2016
Mobile Payments Share of Total Consumer Card Payments, in %, 2016e & 2021f
Breakdown of Mobile Payments by Usage Case, by Europe and North America, 2016e
Mobile Proximity Payment Transaction Value, in USD billion, 2014 & 2019f
Number of Proximity Mobile Payment Users, in millions, 2014 – 2019f
Mobile P2P Money Transfer Transaction Value, in USD billion, 2014 & 2019f
Number of Mobile P2P Money Transfer Users, in millions, 2014 – 2019f
Mobile and Wearable Contactless Payments, in USD billion, 2015 & 2018f
Mobile Payment Usage In-Store and Online, in % of Respondents, by Generation, 2015
Perception of Security of Mobile Payments, in % of Respondents, by Generations, 2015
Share of Internet Users Who Look Forward to Being Able to Pay for More Transactions from Mobile Device, in %, by Asia-Pacific, Europe, Latin America, the USA, and Global Average, August 2016
Contactless Payment User Penetration, in % of Banked Population, July 2016
Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, by Selected Regions, August 2016
Products and Services Paid for via Mobile Wallet, in % of Mobile Shoppers Who Paid with Mobile Wallet, August 2016
Share of Mobile Shoppers Paying with Mobile Wallets, by Selected Countries, in %, August 2016
Probability of Using Mobile Wallets, in % of Smartphone Owners, by Selected Countries, July 2016
Number of Mobile Money Accounts, by Registered and Active, by Selected Regions, in millions, December 2015
Breakdown of Types of Payments Made with Mobile Money, by Number of Transactions and Value of Transactions, in %, December 2015
3. Asia-Pacific
3.1. Advanced Markets
3.1.1. Japan
Online and Mobile Payment Trends and News about Players, H1 2016
Online and Mobile Payment Trends and News about Players, H2 2016
Payment Methods Used in Online Shopping, incl. “Payment via Mobile Carrier”, in % of Online Shoppers, March 2016
Mobile Payments Solutions Used for Payment In-Store, in % of Internet Users, August 2016
Payment Methods Used in Physical Stores, incl. “E-Money”, in % of Internet Users, by Age Group, August 2016
Number and Value of Electronic Money Transactions, in millions and in JPY billions, and in % Year-on-Year Change, 2010-2015
3.1.2. South Korea
Payment Methods Used in Online Shopping, incl. “Mobile Payment”, in % of Online Shoppers, October 2015
Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2014 & 2015
Purposes of Using Mobile Payments, in % of Mobile Payment Users, September 2015
Reasons for Using Mobile Payment Services, in % of Mobile Payment Users, May 2016
Daily Average Value of Mobile Card Payments, in KRW billion, 2014 & 2015
Breakdown of Payment Instruments Used, by Transactions Number and Value, in %, incl. “Mobile Cards”, 2015
Reasons for Not Using Mobile Financial Services, by Score, in %, 2015
Overview of Four Selected Mobile Payment Services, incl. Provider, Launch Date and Number of Users, June 2016
3.1.3. Australia
Share of Banked Population Who Used Contactless Payments, by Contactless Card and Mobile Wallet, in %, 2015/2016
Breakdown of Frequency of Using Contactless Payments In-Store, in % of Internet Users, 2015
3.2. Emerging Markets
3.2.1. China
Online and Mobile Payment Trends and News about Players, H1 2016
Online and Mobile Payment Trends and News about Players, H2 2016
Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014, 2015 & June 2016
Proximity Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2014 – 2020f
Third-Party Mobile Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2019f
Third-Party Mobile Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2015 – Q2 2016
Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q1 2016
Breakdown of Third-Party Mobile Payment, by Type, in %, Q2 2015 – Q2 2016
Breakdown of Payment Methods Used in Mobile Payment Accounts, in % Mobile Payment Users, 2015
Mobile Payment Scenarios, in % of Mobile Payment Users, 2015
Reasons for Using Mobile Payments, in % of Mobile Payment Users, July 2016
Number of Active Users of Selected Mobile Payment Services, in millions, Q4 2015
3.2.2. Taiwan
Share of Smartphone Users Who Use Mobile Payment Services, in %, 2014 & 2015
Top 5 Verification Methods Acceptable to Consumers in Mobile Payments, in % of Mobile Payment Users, 2015
3.2.3. India
Online and Mobile Payment Trends and News about Players, H2 2016
Breakdown of E-Commerce Payment Volume by Payment Methods, in %, 2015 & 2020f
Value of Payment Transactions by Selected Non-Cash Payment Methods, in INR billion, Volume, in millions, and Change, in %, incl. Mobile Wallets, FY 2014-2015 & FY 2015-2016
Purposes of Using Mobile Wallets, in % of Mobile Wallet Users, April 2016
Top 3 Mobile Wallet Apps, by Penetration, in % of Mobile Payment App Users, and Average Time Spent Per User Per Month, in minutes, December 2015 & April 2016
3.2.4. Thailand
Value of Mobile Payment Transactions, in THB billion, and Volume, in millions, by Bank, Non-Bank and Total, 2010 – 2015
4. Europe
4.1. Regional
Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
Share of Internet Users Who Would Feel Confident that Their Money Is Secure If They Used Contactless Payments, April 2016
Top 10 Countries By Mobile Payment User Penetration, in % of Surveyed Internet Users, September 2016
Share of Online Shoppers Who Are More Inclined to Shop More Often from a Store Which Saves Their Payment Details for One-Click Ordering, by Mobile Shoppers and Non-Mobile Shoppers, by Selected European Countries, the USA and Australia, April 2016
Top Locations Where Consumers Would Want to Use Biometric Authentication for Payments, in % of Respondents, May 2016
Expectations Regarding the Provision of Technical Support for Mobile Payments, in % of Millennials, by Germany, Italy, the Netherlands, and the UK, July 2016
Share of Millennials Who Use Mobile Payments and Who Tried Mobile Payments and Then Stopped Using Them, in %, July 2016
Top 2 Providers Most Preferred by Millennials for Providing a Mobile Payment Service, in %, by Germany, Italy, the Netherlands, and the UK, July 2016
Mobile Payment Platforms Most Known to Millennials, in %, by Germany, Italy, the Netherlands, and the UK, July 2016
Share of Millennials Using Mobile Payment Service from PayPal and Apple Pay, in %, by Germany, Italy, the Netherlands, and the UK, July 2016
4.2. Advanced Markets
4.2.1. UK
Online and Mobile Payment Trends and News about Players, H1 2016
Online and Mobile Payment Trends and News about Players, H2 2016
Share of Online Card Purchases Made on Smartphones and Tablets, in %, 2014 & 2015
Use of Mobile Payments, by Contactless, In-App and In-Store, in % of Smartphone Owners with a Credit/Debit Card, 2016
Share of Internet Users Using Contactless Payment Cards, in %, 2015 & 2016
Contactless Payment Statistics, incl. Number of Contactless Cards Issued, by Debit, Credit and Total, in millions, Monthly Spending on Contactless Cards, in GBP million, Number of Monthly Contactless Transactions, in millions, and Average Value of Contactless Transactions, in GBP, by Debit, Credit/Charge Cards and Total, Number of Accepting Terminals/Outlets, August 2015 & August 2016
Breakdown of Frequency of Using a Mobile Phone for Transactional Activities, incl. “Making Payments in a Shop”, in % of Mobile Users, 2015
Breakdown of Attitude Towards Security of Mobile Payments, in % of Mobile Users, by Age Group, Gender and Total, 2015
Brands Most Trusted by Consumers for Delivering a Smartphone Wallet App, in % of Smartphone Owners, September 2015, February 2016, June 2016
Brand Recognition and Usage Rate of Selected Mobile Wallet Services, in % of Millennials, May 2016
4.2.2 Germany
Online and Mobile Payment Trends and News about Players, H1 2016
Online and Mobile Payment Trends and News about Players, H2 2016
Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, May 2015
Most Important Criteria When Choosing a Payment Method to Purchase Online, incl. “Simple and Comfortable Usage on Mobile”, in % of Online Shoppers, 2015
Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
Usage of and Interest in Mobile Payments In-Store and Payments Based on Biometric Identification In-Store, in % of Consumers, and in % of Retailers, May 2016
Share of Smartphone Users Who Used NFC Payment or Could Imagine Using It in the Future, in %, April 2016
Reasons for Not Using NFC Payments, in % of Smartphone Users Who Have Not Used NFC Payments, April 2016
Awareness of Mobile Payment Providers, in % of Adults, January 2016
4.2.3. France
Breakdown of Readiness to Pay via Mobile Phone, in % of Internet Users, June 2016
Share of Respondents Who Used or Would Like to Use Contactless Payment, by Total Respondents and 18-34 Year-Olds, in %, June 2016
Satisfaction with Various Aspects of Contactless Payment, in % of Contactless Payment Users, 2015 & 2016
Awareness of Contactless Payments, and Usage of Contactless Mobile Payments, by Monthly Payment with NFC Card and with NFC-Enabled Smartphone, in % of Internet Users, 2014 & 2015
Number of Cards with Contactless Payment Functionality, in millions, May 2015 & May 2016
Number of Retail Stores with Contactless Payment Terminals, in thousands, May 2015 & May 2016
Number of Payment Transactions with Contactless Payment Cards, in millions, May 2015 & May 2016
4.2.4. Spain
Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2014 & 2015
Mobile Payment Apps Installed, in % of Mobile Payment App Users, July 2016
In-Store Mobile Payments Used, by Type, in % of Digital Shoppers, February 2016
4.2.5. Italy
Breakdown of Electronic Retail Payments, by Card Payments In-Store and Digital Payments, incl. “M-Commerce Payment” and “Mobile POS Contactless Payment”, 2013 - 2015
4.2.6. Netherlands
Share of “iDEAL” and “Credit Card” in Mobile Purchases, in %, H1 2015 & H1 2016
4.2.7. Sweden
Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2016
Awareness and Usage of Mobile Wallet Solutions, in % of Internet Users, Q2 2016
4.2.8. Denmark
Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2016
Awareness and Usage of Mobile Wallet Solutions, in % of Internet Users, Q2 2016
4.2.9. Belgium
Share of Online Shop Projects Where Mobile Payments Are Possible, in %, and Share of Online Shop Projects With Mobile Payments Where In-App Payments Are Possible, in %, October 2016
Breakdown of Barriers to Mobile Purchases, incl. Payment-Related, in % of Online Shoppers, June 2016
4.3. Emerging Markets
4.3.1 Russia
Payment Methods Used in Online Shopping, incl. “SMS”, in % of Online Shoppers, 2013 - 2015
Payment Methods Used in Online Shopping, incl. “SMS”, in % of Online Shoppers, by Gender and Location Type, 2015
Online Payment Methods Used When Paying Online via Smartphone, in % of Users, March 2016
Breakdown of Awareness and Usage of Contactless Payments, by Contactless Bank Cards and Contactless Payment with Mobile Phone, in % of Adult Population, by Total, With and Without Higher Education, October 2016
4.3.2. Poland
Payment Methods Preferred in Online Shopping, incl. “Mobile Payments”, in % of Online Shoppers, April 2016
Types of Mobile Payment Used, in % of Mobile Payment Users, 6 Months to December 2016
Breakdown of Awareness of Apple Pay/Samsung Pay/Android Pay and Intention to Use These Services, in % of Internet Users, December 2016
5. North America
5.1. Regional
Mobile Payment Platforms Used, in % of Respondents, by Country, 2015
Digital Payment Methods Used at Least Weekly, by Current Use and Future Use, in % of Consumers, July 2016
5.2. USA
Online Payment Trends and News about Players, H1 2016
Online and Mobile Payment Trends and News about Players, H2 2016
Mobile Payments, by Mobile App/Browser and Mobile Proximity Payments, in USD billion, 2013 – 2020f
Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
Proximity Mobile Payment Transaction Value, in USD billion, and Breakdown by Transaction Value, in %, 2015 – 2020f
Breakdown of Proximity Mobile Payment Users by Age Group, in %, 2016
Breakdown of Attitude to Using Mobile Device to Pay for Transactions at a Store Checkout Counter, in % of Consumers, October 2016
Factors that Make Consumers Hesitant to Use Mobile Payment Services, in % of Internet Users, February 2016
Mobile Payment User Penetration, in % of Mobile Phone Users and Smartphone Users, 2011 - 2015
Mobile Payment User Penetration, in % of Mobile Phone Users, by Age Group, 2015
Mobile Payment Uses, in % of Mobile Payment Users, 2015
Reasons for Not Using Mobile Payments, in % of Mobile Phone Users Who Did Not Use Mobile Payments, 2015
Perception of Security of Mobile Payments, in % of Mobile Phone Users, 2013 - 2015
Attitudes Toward Mobile Payments, in % of Consumers, by Generation, 2015
General Payment Methods Used, incl. “Mobile Wallet”, in % of Internet Users, March 2016
Digital Wallets Used, in % of Internet Users, August 2016
Volume of In-Store Payments with Android Pay, Apple Pay and Samsung Pay in the USA, in USD billion, 2016e
Number of In-Store Monthly Users of Android Pay, Apple Pay and Samsung Pay in the USA, in millions, 2016e
Selected Data Related to Usage of Android Pay, Apple Pay and Samsung Pay in the USA, incl. Awareness, Usage for Purchase, Frequency of Usage, Average Number of Cards Loaded, and Satisfaction Rating, June 2016
5.3. Canada
Breakdown of Frequency of Using Mobile Phone as a Payment Device, in % of Consumers, 2014 - 2016
Companies Most Trusted with Providing a Mobile Payment Service, in % of Consumers, July 2016
Circumstances That Would Make Internet Users in Canada More Likely to Use a Mobile Wallet, in % of Internet Users, April 2016
Share of Smartphone Users Who Expect to Make More Mobile Payments in the Next Year, by Gender, Generation and Total, in %, 2015 & 2016
Mobile Payment Apps Used, in % of Mobile Payments Users, by Gender, Generation and Total, April 2016
6. Latin America
6.1. Regional
Top 5 Mobile Services That Have Never Been Used by Mobile Internet Users, incl. Payment-Related, in % of Mobile Internet Users, 2015
Penetration and Usage of Contactless Cards and Mobile Payment, in % of Consumers With Bank Account, July 2016
Share of Consumers Interested in In-Store Mobile Payments, in % of Surveyed Consumers, by Brazil and Mexico, June 2016
6.2. Brazil
Online Payment Trends and News about Players, H1 2016
Online and Mobile Payment Trends and News About Players, H2 2016
6.3. Mexico
Online Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016
Offline Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016
Share of Banked Internet Users Who Conduct Banking Transactions on Smartphones, in %, 2015
7. Middle East
7.1. Regional
Devices Preferred for Mobile Payment in the Middle East and Africa, in % of Internet Users with Bank Accounts, Summer 2016
Breakdown of Attitude to Mobile Payment and Shopping-Related Activities, in % of Online Shoppers in MENA, March 2016
Share of Consumers in the Middle East Who Would Opt for Alternative Payment Methods, in %, and Selected Alternative Payment Methods They Would Opt for, incl. “Mobile Wallet”, in %, May 2016
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, incl. Mobile Money, by Ghana, Kenya, South Africa, Uganda, December 2016
7.2. Nigeria
Number and Value of Internet and Mobile Payment Transactions, in millions and in NGN billion, 2011- 2015
7.3. Kenya
Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of Customers, in millions, and Number of Agents, in thousands, 2008 – 2015 & First Nine Months of 2016
Purposes of Using Mobile Money Services, in % of Mobile Money Users, October 2016

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