Category: CRM
Global CRM
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Healthcare CRM Market by Component (Software, Service), Delivery (On premise, Cloud, Public, Private, Hybrid), End user (Hospital, ASC, Payers, Life Science), Functionality (CSS, Marketing, Sales, Digital Marketing, AI, Analytics) – Global Forecast to 2023
... “The benefits offered by CRM and growing focus on patient engagement are expected to drive the overall growth of the healthcare CRM market” The healthcare CRM market is estimated to reach USD 17.4 billion by ... Read More
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TrendSights Overview: Smart & Connected - Engaging with consumers in a hyper-connected, technology-enabled society
... rapidly digitizing world that is becoming seamlessly integrated into everyday life. The consumer desire for convenience, as well as immersive consumption experiences, has driven rapid technological change across the FMCG, retail, and foodservice landscapes. In ... Read More
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Multi-Vendor Support Services Market by Service Type (Hardware and Software Support Services), Business Application (Sales and Marketing, Financial and Accounting, Supply Chain, and IT Operations), Vertical, and Region - Global Forecast to 2023
... Multi-Vendor Support Services (MVSS) market is expected to grow at a Compound Annual Growth Rate (CAGR) of 2.52% during the forecast period The global MVSS market size is expected to grow from USD 53.09 billion ... Read More
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Worldwide CRM Applications Software Forecast, 2018–2022: Growth Tied to Innovation Initiatives
... forecast for the market over a 10-year period, with a 5-year forecast (2018–2022). "Customer experience (CX) and digital transformation (DX) remain the watchwords for end-user organization's go-to-market initiatives," said Mary Wardley, program VP, Customer Care ... Read More
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Customer Engagement Solutions Market by Component (Solutions, Services), Deployment Type (Cloud, On-premises), Organization Size, Vertical (BFSI, Telecommunication, Consumer Goods & Retail), and Region - Global Forecast to 2023
... platforms and growing focus on delivering enhanced customer engagement through omnichannel are factors expected to drive the customer engagement solutions market.” The customer engagement solutions market is projected to grow from USD 14.08 billion in ... Read More
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Worldwide CRM Applications Market Shares, 2017: Digital Transformation Fuels Customer Experience Initiatives
... 10.1% in 2017 to reach $37.1 billion in revenue. Despite acquisitions, the top 5 vendors represented 40.5% of the total market, showing an expanding, not consolidating, market."The functional aspects of CRM applications is taking a ... Read More
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A2P SMS Market (2017 - 2025) - Global Analysis and Forecasts By Type (Traditional & Managed Messaging Services, Cloud API Messaging Platform); By Application (Pushed Content Services, Interactive Services, Promotional Campaigns, CRM Services, Other Services); By Business Model (Small & Medium Enterprise, Large Enterprise); By vertical (BFSI, Media & Entertainment , Travel & Transport , Hospitality, Retail, and Others)
... Services); By Business Model (Small & Medium Enterprise, Large Enterprise); By vertical (BFSI, Media & Entertainment , Travel & Transport , Hospitality, Retail, and Others) A2P SMS market is expected to grow from US$ 44.12 ... Read More
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sales force automation software - Global Market Outlook (2017-2026)
... 2026 growing at a CAGR of 11.6% during the forecast period. Some of the key factors fuelling the market are growing need for business intelligence & insights, increase in investment in IT infrastructures, rising demand ... Read More
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Insurance Analytics Market by Component, Business Application (Claims Management, Risk Management, Customer Management and Personalization, Process Optimization), Deployment Model, Organization Size, End-User, and Region - Global Forecast to 2023
... decision-making process and advanced analytics techniques is driving the insurance analytics market” MarketsandMarkets expects the global insurance analytics market to grow from USD 6.63 billion in 2018 to USD 11.96 billion by 2023, at a ... Read More
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Software And BPO Services Market Global Overview 2018 Including: Software Services, BPO Services, Applications Software, Computer Programing, Web Design Services, CRM BPO, Infrastructure SoftwareCovering: IBM, SAP, NTT Data, Oracle, TCS, CapGemini, CSC, HPE
... Europe was the largest region in the software and bpo services market in 2017, accounting for around 36% market share. Asia Pacific was the second largest region accounting for around 28% market share. Africa was ... Read More
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Data Management Platform - Global Market Outlook (2017-2026)
... growing at a CAGR of 15.6%. Rising adoption of data management platforms among advertisement & PR agencies, increase in the effectiveness of the audience engagements and rise in the use of data management platform among ... Read More
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Digitaling Software - Global Market Outlook (2017-2026)
... at a CAGR of 16.5% during the forecast period. Factors such as increasing adoption of DMS by Small and Medium-sized Enterprises (SMEs), boom in social media and advertising and emergence of SaaS-based solutions are propelling ... Read More
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Case Management Market by Component (Solution and Services), Service (Professional Services and Managed Services), Business Function, Deployment Mode (Cloud and On-premises), Organization Size, Vertical, and Region - Global Forecast to 2022
... operational efficiency and excellence are expected to drive the case management market growth.” The case management market size is expected to grow from USD 4.79 billion in 2017 to USD 7.62 billion by 2022, at ... Read More
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CRM BPO Global Market Report 2018Including: CRM BPO
... the global crm bpo market. Reasons to Purchase Outperform competitors using accurate up to date demand-side dynamics information. Identify growth segments for investment. Facilitate decision making on the basis of historic and forecast data and ... Read More
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