Category: CRM
Global CRM
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Worldwide Customer Relationship Management Applications Software Market Shares, 2019: Salesforce, Microsoft, and Adobe Post Solid Gains
... 2019 valued at $60.29 billion."Customer relationship management applications software as a whole is expected to suffer less economic damage than other software technology areas and the general economy," said Alan Webber, vice president of Customer ... Read More
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AI in Fashion by Component (Solutions and Services), by Application (Product Recommendation, Product Search & Discovery, Virtual Assistants, Others, and Customer Relationship Management), by Deployment Mode (Cloud, and On-premises), by Category, (Apparel, Accessories, Footwear, Jewelry & Watches, Beauty & Cosmetics, and Others), by End-User (Fashion Designers, and Fashion Stores), and Region (North America, Asia, Europe, and Rest of World) – Forecast up to 2026
... Jewelry & Watches, Beauty & Cosmetics, and Others), by End-User (Fashion Designers, and Fashion Stores), and Region (North America, Asia, Europe, and Rest of World) – Forecast up to 2026 Time to restyle the fashion ... Read More
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Customer Experience Management Market by Component (Solutions, Services) Touchpoint, Deployment Type, Organization Size, Vertical (IT and Telecom, BFSI, Retail, Healthcare, Media and Entertainment), and Region - Global Forecast to 2025
... customer engagement and reduce customer churn rate due to growing competition to drive the market for customer experience management The customer experience management market is projected to grow from USD 8.5 billion in 2020 to ... Read More
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Artificial Intelligence in Retail Market by Product, Application (Predictive Merchandizing, Programmatic Advertising), Technology (Machine Learning, Natural Language Processing), Deployment (Cloud, On-Premises), and Geography - Global Forecast to 2027
... Product, Application (Predictive Merchandizing, Programmatic Advertising), Technology (Machine Learning, Natural Language Processing), Deployment (Cloud, On-Premises), and Geography - Global Forecast to 2027 The artificial intelligence in retail market is expected to grow at a CAGR ... Read More
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Worldwide Sales Force Productivity and Management Software Market Shares, 2019: Salesforce Gains More Incremental Revenue than All Others Combined
... a total market valued at $11.2 billion. "COVID-19 has radically changed the daily practice of field sales and the technology needed to make them as productive as possible," said Gerry Murray, research director of IDC's ... Read More
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Worldwide Sales Force Productivity and Management Software Forecast, 2020–2024: Flattening the Growth Curve by $9.1 Billion
... and management software market."The sales force productivity and management software market will continue to grow, albeit dramatically slower than formerly thought due to the global economic slowdown resulting from the COVID-19 pandemic," said Gerry Murray, ... Read More
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Global Cloud Telephony Service Market By Network Type (Public Switched Telephone Networks (PSTNs) v/s Voice over Internet Protocol (VoIP)), By Deployment Mode (Hosted v/s Cloud), By Organization Size (Large Enterprises v/s SMEs), By Application (Conferencing, Multi-level IVR, Sales & Marketing, Customer Relationship Management (CRM), Others), By End User Industry (BFSI, IT & Telecom, Defence, Education, Media & Entertainment, Retail, Healthcare, Others), By Company, By Region, Forecast & Opportunities, 2025
... (Conferencing, Multi-level IVR, Sales & Marketing, Customer Relationship Management (CRM), Others), By End User Industry (BFSI, IT & Telecom, Defence, Education, Media & Entertainment, Retail, Healthcare, Others), By Company, By Region, Forecast & Opportunities, 2025 ... Read More
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Global Field Sales Software Market By Deployment Model (On-premise v/s Cloud), By Organization Size (Large Enterprises v/s SMEs), By Operating System (iOS, Android, Windows), By End User (Direct Sell Buyers, Channel Selling Buyer, Enterprise Buyer, Small Company CRM Buyers, Others), By Region, Forecast & Opportunities, 2025
... Buyer, Small Company CRM Buyers, Others), By Region, Forecast & Opportunities, 2025 Global field sales software market is expected to grow at a formidable rate during the forecast period. The global field sales software market ... Read More
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Business Analytics & Enterprise Software Global Market Report 2020-30: Covid 19 Impact and Recovery
... management with the critical information they need to assess the global business analytics & enterprise software market as it emerges from the Covid 19 shut down. Reasons to Purchase Gain a truly global perspective with ... Read More
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Frost Radar™: Global CRM Software Market, 2020
... institutions, and the public sector is to capture and leverage the wealth of available data to have profitable, productive, value-rich, experience-enhancing, and loyalty-building interactions with their customers, and to apply it in their marketing and ... Read More
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Cloud Applications Market by Application (ERP, CRM, HCM, SCM, Content Management, BI and Analytics), Organization Size, Vertical (BFSI, Manufacturing, Government & Public Sector, and Telecommunications), and Region Global Forecast to 2025
... devices, and interest of enterprises in optimizing cost would drive the adoption of cloud applications worldwide The cloud applications market size is expected to grow from USD 171 billion in 2020 to USD 356 billion ... Read More
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Customer Relationship Management (CRM) Software: Global Markets
... this report are divided into two parts namely, software and services. The services are again divided into three main types: consulting, implementation, and training and support. The report discusses the different applications of CRM software ... Read More
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Customer Analytics Market - Growth, Trends, and Forecast (2020 - 2025)
... 2025, at a CAGR of 18.2% over the forecast period 2020 - 2025. Cloud will continue its reign with more and more companies moving towards it as a result of the proliferation of cloud-based tools ... Read More
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CRM Analytics Market Size - Growth, Trends, and Forecast (2020 - 2025)
... USD 16.42 billion by 2025 at a CAGR of 12.8%, over the forecast period (2020-2025). Lead management has been traditionally managed by the company’s sales team with the help of customer relationship management (CRM) and ... Read More
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Worldwide Customer Service Applications Software Forecast, 2019–2023: Market to Hit $15 Billion in 2023
... modeling and a revised forecast for the market over a 10-year period, with a five-year forecast (2019–2023)."Increasingly, the customer's relationship with a brand and a brand's efforts on behalf of the customer are being discussed ... Read More
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Global Form Automation Software Market
... was valued at USD 7.09 Billion in 2018 and is expected to witness a growth of 17.97% from 2019-2026 and reach USD 26.03 Billion by 2026. Form Automation can be defined as a tool that ... Read More
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Customer Relationship Management (CRM) Software Global Market Report 2020
... to assess the global customer relationship management softwrae market. Reasons to Purchase Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies. Create regional and country strategies on ... Read More
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Artificial Intelligence In Fashion Market to 2027 - Global Analysis and Forecasts by Offerings (Solutions and Services); Deployment (On-premise and Cloud-based); Application (Product Recommendation, Virtual Assistant, Product Search and Discovery, Creative Designing and Trend Forecasting, Customer Relationship Management, and Others); End-User Industry (Apparel, Accessories, Cosmetics, and Others)
... Forecasting, Customer Relationship Management, and Others); End-User Industry (Apparel, Accessories, Cosmetics, and Others) The global artificial intelligence in fashion market accounted for US$ 270.0 Mn in 2018 and is expected to grow at a CAGR ... Read More
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Field Force Automation Market by Component (Solution and Services), Organization Size, Deployment Type, Industry (IT and Telecom, Energy and Utilities, Manufacturing, and Transportation and Logistics), and Region - Global Forecast to 2024
... of enterprises on workforce productivity, better service delivery, and high customer satisfaction, to drive the growth of field force automation market MarketsandMarkets estimates the global field force automation market to grow from USD 1.2 billion ... Read More
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Worldwide Sales Force Productivity and Management Applications Software Forecast, 2019–2023
... by global region. The market is forecast to continue double digit growth."AI has reinvigorated the sales productivity and management software space," said Gerry Murray, director of Marketing and Sales Technology research at IDC. "Sales reps ... Read More
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Mobile CRM Market: Global Industry Analysis 2014-2018 & Opportunity Assessment 2019-2029
... After conducting thorough research on the historical as well as current growth parameters of the mobile CRM market, the growth prospects of the market are obtained with maximum precision. WHAT'S INCLUDED Chapter 01 – Executive ... Read More
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Healthcare CRM Market Size, Outlook and Growth Opportunities, 2019- 2025
... (Customer Service and Support, Marketing, Sales, Digital Marketing, and Others), By End User (Healthcare Providers, Life Sciences Industry, and Healthcare Payers) and By Region Healthcare CRM market outlook to 2025 report includes the latest predictions ... Read More
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Global Customer Journey Analytics Market by Roles (Marketing, Customer Experience), Applications (Data Analysis and Visualization, Customer Churn and Behavior Analysis, Campaign Management, Product and Brand Management), Verticals (BFSI, Retail, Telecom, Travel and Hospitality, Healthcare, Government, Others), Regions (North America, Europe, APAC, RoW) – Global Forecast up to 2025
... Government, Others), Regions (North America, Europe, APAC, RoW) – Global Forecast up to 2025 Report Title: Customer Journey Analytics Market by Roles (Marketing, Customer Experience), Applications (Data Analysis and Visualization, Customer Churn and Behavior Analysis, ... Read More
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Global Automotive Customer Relationship Management Market, Forecast to 2025
... Automotive retail is shifting from a product-driven to customer-centric approach and accommodating changing customer expectations have become crucial for dealers. However, dealerships are struggling to finely capture customer data through multiple online retail channels, ensure ... Read More
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Healthcare CRM - Global Market Outlook (2017-2026)
... a CAGR of 16.6% during the forecast period. Some of the key factors influencing the market growth include rising focus on patient engagement, increasing demand for structured data and technological advances in the field of ... Read More
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