Desktop PhoneSize, Share, and Outlook, H2-2025 Report-By Type (Video Desktop IP Phone, Common Desktop IP Phone), By Application (Small and Medium Enterprises, Large enterprises), By Distribution Channel (Online, Offline), By Connectivity (Corded, Cordless

Desktop Phone Market Outlook
The Desktop Phone Market size is expected to register a robust growth rate during the forecast period from 2025 to 2032. The Desktop Phone market is a thriving business that is poised to keep growing and presents potential growth opportunities for companies across the industry value chain.
The comprehensive market research report presents 12-year historic and forecast data on Desktop Phone segments across 22 countries from 2021 to 2032. Key segments in the report include By Type (Video Desktop IP Phone, Common Desktop IP Phone), By Application (Small and Medium Enterprises, Large enterprises), By Distribution Channel (Online, Offline), By Connectivity (Corded, Cordless). Over 70 tables and charts showcase findings from our latest survey report on Desktop Phone markets.

Desktop Phone Market Insights, 2025
While mobile and softphone technologies dominate general communication, the desktop phone market remains resilient due to its reliability, security, and relevance in specific verticals such as healthcare, call centers, and hospitality. These industries prioritize hands-free access, dedicated lines, and consistent audio quality—especially in environments where mobile devices are impractical. Modern desktop phones feature VoIP integration, touchscreen interfaces, video conferencing support, and direct compatibility with unified communication (UC) platforms like Cisco Webex and Microsoft Teams. In hybrid work scenarios, enterprises are adopting hot-desking models where high-quality IP phones are deployed in shared office environments for employee convenience. Additionally, Power over Ethernet (PoE) and robust encryption protocols ensure simplified infrastructure and secure conversations. As digital transformation spreads to legacy industries, desktop phones are being updated rather than discarded, continuing to serve as critical tools for frontline and regulated environments..

Five Trends that will define global Desktop Phone market in 2025 and Beyond
A closer look at the multi-million market for Desktop Phone identifies rapidly shifting consumer preferences across categories. By focusing on growth and resilience, leading Desktop Phone companies are prioritizing their investments across categories, markets, and geographies. The report analyses the most important market trends shaping the new landscape to support better decisions for the long and short-term future. The impact of tariffs by the US administration also significantly impact the profitability of Desktop Phone vendors.

What are the biggest opportunities for growth in the Desktop Phone industry?
The Desktop Phone sector demonstrated remarkable resilience over the past year across developed and developing economies. Further, the market presents significant opportunities to leverage the existing momentum towards actions by 2032. On the other hand, recent macroeconomic developments including rising inflation and supply chain disruptions are putting pressure on companies. The chapter assists users to identify growth avenues and address business challenges to make informed commercial decisions with unique insights, data forecasts, and in-depth market analyses.

Desktop Phone Market Segment Insights
The Desktop Phone industry presents strong offers across categories. The analytical report offers forecasts of Desktop Phone industry performance across segments and countries. Key segments in the industry include- By Type (Video Desktop IP Phone, Common Desktop IP Phone), By Application (Small and Medium Enterprises, Large enterprises), By Distribution Channel (Online, Offline), By Connectivity (Corded, Cordless). The largest types, applications, and sales channels, fastest growing segments, and the key factors driving each of the categories are included in the report.
Forecasts of each segment across five regions are provided from 2021 through 2032 for Asia Pacific, North America, Europe, South America, Middle East, and African regions. In addition, Desktop Phone market size outlook is provided for 22 countries across these regions.

Market Value Chain
The chapter identifies potential companies and their operations across the global Desktop Phone industry ecosystem. It assists decision-makers in evaluating global Desktop Phone market fundamentals, market dynamics, and disruptive trends across the value chain segments.

Scenario Analysis and Forecasts
Strategic decision-making in the Desktop Phone industry is multi-faceted with the increased need for planning across scenarios. The report provides forecasts across three case scenarios- low growth, reference case, and high growth cases.

Asia Pacific Desktop Phone Market Analysis- A Promising Growth Arena for Business Expansion
As companies increasingly expand across promising Asia Pacific markets with over 4.5 billion population, the medium-to-long-term future remains robust. The presence of the fastest-growing economies such as China, India, Thailand, Indonesia, and Vietnam coupled with strengthening middle-class populations and rising disposable incomes drive the market. In particular, China and India are witnessing rapid shifts in consumer purchasing behavior. China is recovering steadily with optimistic forecasts for 2025. Further, Japanese and South Korean markets remain stable with most companies focusing on new product launches and diversification of sales channels.

The State of Europe Desktop Phone Industry 2025- Focus on Accelerating Competitiveness
As companies opt for an integrated agenda for competitiveness, the year 2025 presents optimistic scenarios for companies across the ecosystem. With signs of economic recovery across markets, companies are increasing their investments. Europe is one of the largest markets for Desktop Phone with demand from both Western Europe and Eastern European regions increasing over the medium to long-term future. Increasing omnichannel shopping amidst robust consumer demand for value purchases shapes the market outlook. The report analyses the key Desktop Phone market drivers and opportunities across Germany, France, the United Kingdom, Spain, Italy, Russia, and other Europe.

The US Desktop Phone market Insights- Vendors are exploring new opportunities within the US Desktop Phone industry.
Easing inflation coupled with strengthening consumer sentiment is encouraging aggressive actions from the US Desktop Phone companies. Market players consistently focusing on innovation and pursuing new ways to create value are set to excel in 2025. In addition, the Canadian and Mexican markets offer lucrative growth pockets for manufacturers and vendors. Focus on private-brand offerings and promotions, diversified sales channels, expansion into niche segments, adoption of advanced technologies, and sustainability are widely observed across the North American Desktop Phone market.

Latin American Desktop Phone market outlook rebounds in line with economic growth.
Underlying demand remains higher among urban consumers with an optimistic economic outlook across Brazil, Argentina, Chile, and other South and Central American countries. Increased consumer spending has been reported in Q1 -2025 and the prospects remain strong for rest of 2025. Aggressive ecosystem moves to create new sources of income are widely observed across markets in the region. Marketing activities focused on customer insights, operations, and support functions are quickly gaining business growth in the region.

Middle East and Africa Desktop Phone Markets- New Opportunities for Companies Harnessing Diversity
Rapid growth in burgeoning urban locations coupled with a young and fast-growing population base is attracting new investments in the Middle East and African Desktop Phone markets. Designing expansion and marketing strategies to cater to the local consumer base supports the market prospects. In addition to Nigeria, Algeria, South Africa, and other markets, steady growth markets in Ethiopia, Rwanda, Ghana, Tanzania, the Democratic Republic of Congo, and others present significant prospects for companies. On the other hand, Middle Eastern Desktop Phone markets including the UAE, Saudi Arabia, Qatar, and Oman continue to offer lucrative pockets of growth.

Competitive Landscape- How Desktop Phone companies outcompete in 2025?
The ability to respond quickly to evolving consumer preferences and adapt businesses to niche consumer segments remains a key growth factor. The report identifies the leading companies in the industry and provides their revenue for 2024. The market shares of each company are also included in the report. Further, business profiles, SWOT analysis, and financial analysis of each company are provided in detail. Key companies analyzed in the report include Alcatel-Lucent, Ascom Holding AG, Avaya Inc, Cisco Systems Inc, D-Link, Escene Communication Co. Ltd, Grandstream Networks Inc, Mitel Networks Corp, NEC Corp, Polycom Inc, Yealink.

Desktop Phone Market Segmentation
By Type
Video Desktop IP Phone
Common Desktop IP Phone
By Application
Small and Medium Enterprises
Large enterprises
By Distribution Channel
Online
Offline
By Connectivity
Corded
Cordless

Leading Companies
Alcatel-Lucent
Ascom Holding AG
Avaya Inc
Cisco Systems Inc
D-Link
Escene Communication Co. Ltd
Grandstream Networks Inc
Mitel Networks Corp
NEC Corp
Polycom Inc
Yealink

Reasons to Buy the report

Make informed decisions through long and short-term forecasts across 22 countries and segments.

Evaluate market fundamentals, dynamics, and disrupting trends set to shape 2025 and beyond.

Gain a clear understanding of the competitive landscape, with product portfolio and growth strategies.

Get an integrated understanding of the entire market ecosystem and companies.

Stay ahead of the competition through plans for growth in a changing environment for your geographic expansion.

Assess the impact of advanced technologies and identify growth opportunities based on actionable data and insights.

Get free Excel spreadsheet and PPT versions along with the report PDF.

Show more