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Claims Processing SoftwareSize, Share, and Outlook, H2-2025 Report-By End-User (Insurance Companies, Agents & Brokers, Insurance Intermediaries, Others), By Platform (Desktop, Laptop, Mobile), By Enterprise Size (Small and Medium Enterprises, Large Enterp

Publisher VPA Research
Published Sep 01, 2025
Length 173 Pages
SKU # VPA20332989

Description

Claims Processing Software Market Outlook
The Claims Processing Software Market size is expected to register a robust growth rate during the forecast period from 2025 to 2032. The Claims Processing Software market is a thriving business that is poised to keep growing and presents potential growth opportunities for companies across the industry value chain.
The comprehensive market research report presents 12-year historic and forecast data on Claims Processing Software segments across 22 countries from 2021 to 2032. Key segments in the report include By End-User (Insurance Companies, Agents & Brokers, Insurance Intermediaries, Others), By Platform (Desktop, Laptop, Mobile), By Enterprise Size (Small and Medium Enterprises, Large Enterprises), By Deployment (On-Premise, Cloud-based), By Pricing Model (Subscription, One Time License, Free Trial), By Solution (Claims Integration, Claims Review Management, Claims Management Reporting, Claims Status Management, Remittance Management Solutions, Others). Over 70 tables and charts showcase findings from our latest survey report on Claims Processing Software markets.

Claims Processing Software Market Insights, 2025
The Claims Processing Software Market in 2025 is undergoing rapid transformation as insurers and third-party administrators shift from legacy mainframes to cloud-native, API-first platforms. Companies like Guidewire, Duck Creek Technologies, and FINEOS are leading the way with integrated systems that handle first notice of loss (FNOL), document verification, fraud detection, and settlement workflows. In 2025, AI-driven claims triage and automation of low-risk claims are reducing human involvement and cutting resolution times from weeks to hours. Machine learning models trained on historical claims data are identifying patterns of fraud, subrogation opportunities, and policy breaches in real-time. A significant market driver is the integration of claims software with customer self-service portals and mobile apps, allowing policyholders to submit photos, receive AI-powered damage assessments, and track claim status on their smartphones. The growing importance of compliance with changing insurance regulations is also prompting insurers to choose platforms with robust audit trails, automated regulatory reporting, and continuous system updates..

Five Trends that will define global Claims Processing Software market in 2025 and Beyond
A closer look at the multi-million market for Claims Processing Software identifies rapidly shifting consumer preferences across categories. By focusing on growth and resilience, leading Claims Processing Software companies are prioritizing their investments across categories, markets, and geographies. The report analyses the most important market trends shaping the new landscape to support better decisions for the long and short-term future. The impact of tariffs by the US administration also significantly impact the profitability of Claims Processing Software vendors.

What are the biggest opportunities for growth in the Claims Processing Software industry?
The Claims Processing Software sector demonstrated remarkable resilience over the past year across developed and developing economies. Further, the market presents significant opportunities to leverage the existing momentum towards actions by 2032. On the other hand, recent macroeconomic developments including rising inflation and supply chain disruptions are putting pressure on companies. The chapter assists users to identify growth avenues and address business challenges to make informed commercial decisions with unique insights, data forecasts, and in-depth market analyses.

Claims Processing Software Market Segment Insights
The Claims Processing Software industry presents strong offers across categories. The analytical report offers forecasts of Claims Processing Software industry performance across segments and countries. Key segments in the industry include- By End-User (Insurance Companies, Agents & Brokers, Insurance Intermediaries, Others), By Platform (Desktop, Laptop, Mobile), By Enterprise Size (Small and Medium Enterprises, Large Enterprises), By Deployment (On-Premise, Cloud-based), By Pricing Model (Subscription, One Time License, Free Trial), By Solution (Claims Integration, Claims Review Management, Claims Management Reporting, Claims Status Management, Remittance Management Solutions, Others). The largest types, applications, and sales channels, fastest growing segments, and the key factors driving each of the categories are included in the report.
Forecasts of each segment across five regions are provided from 2021 through 2032 for Asia Pacific, North America, Europe, South America, Middle East, and African regions. In addition, Claims Processing Software market size outlook is provided for 22 countries across these regions.

Market Value Chain
The chapter identifies potential companies and their operations across the global Claims Processing Software industry ecosystem. It assists decision-makers in evaluating global Claims Processing Software market fundamentals, market dynamics, and disruptive trends across the value chain segments.

Scenario Analysis and Forecasts
Strategic decision-making in the Claims Processing Software industry is multi-faceted with the increased need for planning across scenarios. The report provides forecasts across three case scenarios- low growth, reference case, and high growth cases.

Asia Pacific Claims Processing Software Market Analysis- A Promising Growth Arena for Business Expansion
As companies increasingly expand across promising Asia Pacific markets with over 4.5 billion population, the medium-to-long-term future remains robust. The presence of the fastest-growing economies such as China, India, Thailand, Indonesia, and Vietnam coupled with strengthening middle-class populations and rising disposable incomes drive the market. In particular, China and India are witnessing rapid shifts in consumer purchasing behavior. China is recovering steadily with optimistic forecasts for 2025. Further, Japanese and South Korean markets remain stable with most companies focusing on new product launches and diversification of sales channels.

The State of Europe Claims Processing Software Industry 2025- Focus on Accelerating Competitiveness
As companies opt for an integrated agenda for competitiveness, the year 2025 presents optimistic scenarios for companies across the ecosystem. With signs of economic recovery across markets, companies are increasing their investments. Europe is one of the largest markets for Claims Processing Software with demand from both Western Europe and Eastern European regions increasing over the medium to long-term future. Increasing omnichannel shopping amidst robust consumer demand for value purchases shapes the market outlook. The report analyses the key Claims Processing Software market drivers and opportunities across Germany, France, the United Kingdom, Spain, Italy, Russia, and other Europe.

The US Claims Processing Software market Insights- Vendors are exploring new opportunities within the US Claims Processing Software industry.
Easing inflation coupled with strengthening consumer sentiment is encouraging aggressive actions from the US Claims Processing Software companies. Market players consistently focusing on innovation and pursuing new ways to create value are set to excel in 2025. In addition, the Canadian and Mexican markets offer lucrative growth pockets for manufacturers and vendors. Focus on private-brand offerings and promotions, diversified sales channels, expansion into niche segments, adoption of advanced technologies, and sustainability are widely observed across the North American Claims Processing Software market.

Latin American Claims Processing Software market outlook rebounds in line with economic growth.
Underlying demand remains higher among urban consumers with an optimistic economic outlook across Brazil, Argentina, Chile, and other South and Central American countries. Increased consumer spending has been reported in Q1 -2025 and the prospects remain strong for rest of 2025. Aggressive ecosystem moves to create new sources of income are widely observed across markets in the region. Marketing activities focused on customer insights, operations, and support functions are quickly gaining business growth in the region.

Middle East and Africa Claims Processing Software Markets- New Opportunities for Companies Harnessing Diversity
Rapid growth in burgeoning urban locations coupled with a young and fast-growing population base is attracting new investments in the Middle East and African Claims Processing Software markets. Designing expansion and marketing strategies to cater to the local consumer base supports the market prospects. In addition to Nigeria, Algeria, South Africa, and other markets, steady growth markets in Ethiopia, Rwanda, Ghana, Tanzania, the Democratic Republic of Congo, and others present significant prospects for companies. On the other hand, Middle Eastern Claims Processing Software markets including the UAE, Saudi Arabia, Qatar, and Oman continue to offer lucrative pockets of growth.

Competitive Landscape- How Claims Processing Software companies outcompete in 2025?
The ability to respond quickly to evolving consumer preferences and adapt businesses to niche consumer segments remains a key growth factor. The report identifies the leading companies in the industry and provides their revenue for 2024. The market shares of each company are also included in the report. Further, business profiles, SWOT analysis, and financial analysis of each company are provided in detail. Key companies analyzed in the report include Applied Systems Inc, DXC Technology, EIS Group Ltd, EZLynx, HawkSoft Inc, HIPAAsuite, Jenesis Software, Newgen Software Technologies Ltd, Pegasystems Inc, PokitDok Inc.

Claims Processing Software Market Segmentation
By End-User
Insurance Companies
Agents & Brokers
Insurance Intermediaries
Others
By Platform
Desktop
Laptop
Mobile
By Enterprise Size
Small and Medium Enterprises
Large Enterprises
By Deployment
On-Premise
Cloud-based
By Pricing Model
Subscription
One Time License
Free Trial
By Solution
Claims Integration
Claims Review Management
Claims Management Reporting
Claims Status Management
Remittance Management Solutions
Others

Leading Companies
Applied Systems Inc
DXC Technology
EIS Group Ltd
EZLynx
HawkSoft Inc
HIPAAsuite
Jenesis Software
Newgen Software Technologies Ltd
Pegasystems Inc
PokitDok Inc

Reasons to Buy the report
  • Make informed decisions through long and short-term forecasts across 22 countries and segments.
  • Evaluate market fundamentals, dynamics, and disrupting trends set to shape 2025 and beyond.
  • Gain a clear understanding of the competitive landscape, with product portfolio and growth strategies.
  • Get an integrated understanding of the entire market ecosystem and companies.
  • Stay ahead of the competition through plans for growth in a changing environment for your geographic expansion.
  • Assess the impact of advanced technologies and identify growth opportunities based on actionable data and insights.
  • Get free Excel spreadsheet and PPT versions along with the report PDF.
  • Table of Contents

    173 Pages
    1. Table of Contents
    List of Figures and Tables
    2. Executive Summary
    2.1 Key Highlights
    2.1.1 Claims Processing Software Market Size Outlook, 2018-2024 and 2025-2032
    2.1.2 Largest Claims Processing Software Market Types and Applications
    2.1.3 Fastest Growing Segments
    2.1.4 Potential Markets
    2.1.5 Market Concentration
    2.2 Market Scope and Segmentation
    2.2.1 Market Scope- Segments
    2.2.2 Market Scope- Countries
    2.2.3 Macroeconomic and Demographic Outlook
    2.2.4 Abbreviations
    2.2.5 Units and Currency Conversions
    3. Research Methodology
    3.1 Primary Research Surveys
    3.2 Secondary Data Sources
    3.3 Data Triangulation
    3.4 Forecast Methodology
    3.5 Assumptions and Limitations
    4. Introduction to Global Claims Processing Software Market in 2025
    4.1 Industry Panorama
    4.2 Leading Companies Profiled in the Study
    4.3 Asia Pacific Markets offer Robust Market Prospects for New Entrants
    4.4 Market Dynamics
    4.4.1 Market Dynamics- Trends and Drivers
    4.4.2 Market Dynamics- Opportunities and Challenges
    4.5 Regional Analysis
    4.6 Porter’s Five Force Analysis
    4.6.1 Intensity of Competitive Rivalry
    4.6.2 Threat of New Entrants
    4.6.3 Threat of Substitutes
    4.6.4 Bargaining Power of Buyers
    4.6.5 Bargaining Power of Suppliers
    4.7 Claims Processing Software Industry Value Chain Analysis
    4.7.1 Stage of Value Chain
    4.7.2 Key Activities of Companies
    4.7.3 Companies Included in Each Stage
    4.7.4 Key Insights
    5. Claims Processing Software Market Outlook to 2032
    5.1 Market Size Forecast by Type, 2021-2024 and 2025-2032
    5.2 Market Size Forecast by Application, 2021-2024 and 2024-2032
    5.3 Market Size Forecast by Geography, 2021-2024 and 2024-2032
    By End-User
    Insurance Companies
    Agents & Brokers
    Insurance Intermediaries
    Others
    By Platform
    Desktop
    Laptop
    Mobile
    By Enterprise Size
    Small and Medium Enterprises
    Large Enterprises
    By Deployment
    On-Premise
    Cloud-based
    By Pricing Model
    Subscription
    One Time License
    Free Trial
    By Solution
    Claims Integration
    Claims Review Management
    Claims Management Reporting
    Claims Status Management
    Remittance Management Solutions
    Others
    6. Global Claims Processing Software Market Outlook across Growth Scenarios
    6.1 Low Growth Scenario
    6.2 Base/Reference Case
    6.3 High Growth Scenario
    6. North America Claims Processing Software Market Size Outlook
    6.1 Key Market Statistics, 2024
    6.2 North America Claims Processing Software Market Trends and Growth Opportunities
    6.2.1 North America Claims Processing Software Market Outlook by Type
    6.2.2 North America Claims Processing Software Market Outlook by Application
    6.3 North America Claims Processing Software Market Outlook by Country
    6.3.1 The US Claims Processing Software Market Outlook, 2021- 2032
    6.3.2 Canada Claims Processing Software Market Outlook, 2021- 2032
    6.3.3 Mexico Claims Processing Software Market Outlook, 2021- 2032
    7. Europe Claims Processing Software Market Size Outlook
    7.1 Key Market Statistics, 2024
    7.2 Europe Claims Processing Software Market Trends and Growth Opportunities
    7.2.1 Europe Claims Processing Software Market Outlook by Type
    7.2.2 Europe Claims Processing Software Market Outlook by Application
    7.3 Europe Claims Processing Software Market Outlook by Country
    7.3.2 Germany Claims Processing Software Market Outlook, 2021- 2032
    7.3.3 France Claims Processing Software Market Outlook, 2021- 2032
    7.3.4 The UK Claims Processing Software Market Outlook, 2021- 2032
    7.3.5 Spain Claims Processing Software Market Outlook, 2021- 2032
    7.3.6 Italy Claims Processing Software Market Outlook, 2021- 2032
    7.3.7 Russia Claims Processing Software Market Outlook, 2021- 2032
    7.3.8 Rest of Europe Claims Processing Software Market Outlook, 2021- 2032
    8. Asia Pacific Claims Processing Software Market Size Outlook
    8.1 Key Market Statistics, 2024
    8.2 Asia Pacific Claims Processing Software Market Trends and Growth Opportunities
    8.2.1 Asia Pacific Claims Processing Software Market Outlook by Type
    8.2.2 Asia Pacific Claims Processing Software Market Outlook by Application
    8.3 Asia Pacific Claims Processing Software Market Outlook by Country
    8.3.1 China Claims Processing Software Market Outlook, 2021- 2032
    8.3.2 India Claims Processing Software Market Outlook, 2021- 2032
    8.3.3 Japan Claims Processing Software Market Outlook, 2021- 2032
    8.3.4 South Korea Claims Processing Software Market Outlook, 2021- 2032
    8.3.5 Australia Claims Processing Software Market Outlook, 2021- 2032
    8.3.6 South East Asia Claims Processing Software Market Outlook, 2021- 2032
    8.3.7 Rest of Asia Pacific Claims Processing Software Market Outlook, 2021- 2032
    9. South America Claims Processing Software Market Size Outlook
    9.1 Key Market Statistics, 2024
    9.2 South America Claims Processing Software Market Trends and Growth Opportunities
    9.2.1 South America Claims Processing Software Market Outlook by Type
    9.2.2 South America Claims Processing Software Market Outlook by Application
    9.3 South America Claims Processing Software Market Outlook by Country
    9.3.1 Brazil Claims Processing Software Market Outlook, 2021- 2032
    9.3.2 Argentina Claims Processing Software Market Outlook, 2021- 2032
    9.3.3 Rest of South and Central America Claims Processing Software Market Outlook, 2021- 2032
    10. Middle East and Africa Claims Processing Software Market Size Outlook
    10.1 Key Market Statistics, 2024
    10.2 Middle East and Africa Claims Processing Software Market Trends and Growth Opportunities
    10.2.1 Middle East and Africa Claims Processing Software Market Outlook by Type
    10.2.2 Middle East and Africa Claims Processing Software Market Outlook by Application
    10.3 Middle East and Africa Claims Processing Software Market Outlook by Country
    10.3.1 Saudi Arabia Claims Processing Software Market Outlook, 2021- 2032
    10.3.2 The UAE Claims Processing Software Market Outlook, 2021- 2032
    10.3.3 Rest of Middle East Claims Processing Software Market Outlook, 2021- 2032
    10.3.4 South Africa Claims Processing Software Market Outlook, 2021- 2032
    10.3.5 Egypt Claims Processing Software Market Outlook, 2021- 2032
    10.3.6 Rest of Africa Claims Processing Software Market Outlook, 2021- 2032
    11. Company Profiles
    11.1 Leading 10 Companies
    Applied Systems Inc
    DXC Technology
    EIS Group Ltd
    EZLynx
    HawkSoft Inc
    HIPAAsuite
    Jenesis Software
    Newgen Software Technologies Ltd
    Pegasystems Inc
    PokitDok Inc
    11.2 Overview
    11.3 Products and Services
    11.4 SWOT Profile
    12. Appendix
    12.1 Subscription Options
    12.2 Customization Options
    12.3 Publisher Details
    How Do Licenses Work?
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