Customer Relationship Management (CRM) Market Research Reports & Industry Analysis

2024 Global Forecast for System Of Insight Market (2025-2030 Outlook)-High Tech & Emerging Markets Report , published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Computer Syst ...

Exploring European Use Cases for Generative AI in CX Early Use Cases are Encouraging and Helping to Drive GenAI Adoption Across Europe The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest ...

2024 Global Forecast for Sales Enablement Platform Market (2025-2030 Outlook)-High Tech & Emerging Markets Report , published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Compu ...

2024 Global Forecast for Service Analytics Market (2025-2030 Outlook)-High Tech & Emerging Markets Report , published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Computer Syst ...

CRM for Industrial Manufacturing This IDC Market Perspective outlines key trends in the adoption of customer relationship management (CRM) applications in the manufacturing industry. It highlights the benefits of CRM and provides insights for technology providers on how to enable manufacturers in su ...

2024 Global Forecast for Sales Force Automation Software Market (2025-2030 Outlook)-High Tech & Emerging Markets Report , published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS ...

Global Commercial Real Estate CRM Software Market 2024 by Company, Regions, Type and Application, Forecast to 2030 According to our (Global Info Research) latest study, the global Commercial Real Estate CRM Software market size was valued at USD million in 2023 and is forecast to a readjusted size o ...

2024 Global Forecast for Customer Success Platforms Market (2025-2030 Outlook)-High Tech & Emerging Markets Report , published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Comp ...

2024 Global Forecast for Saas Customer Relationship Management (Crm) Market (2025-2030 Outlook)-High Tech & Emerging Markets Report , published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is wit ...

Oracle Services Market - Forecast to 2033 : Type (Consulting, Implementation, Support and Maintenance, Managed Services, Training and Education, Others), Product (Oracle Cloud, Oracle Database, Oracle E-Business Suite, Oracle Fusion Middleware, Oracle PeopleSoft, Oracle JD Edwards, Oracle Hyperion, ...

Retail Analytics Market - A Global and Regional Analysis: Focus on Application, Offering, Business Function, and Region - Analysis and Forecast, 2024-2034 Introduction to Retail Analytics Market The global retail analytics market is undergoing significant growth, fueled by various key factors and ma ...

Worldwide Sales Force Productivity and Performance Software Market Shares, 2023: Demand for Seller Adeptness and Efficiency Drives Growth in 2023 This IDC study examines the worldwide sales force productivity and performance software market for the 2023 calendar year. IDC defines sales force product ...

Japan CX Software/CRM Applications Forecast, 2024–2028 This IDC Market Forecast provides 2023 actual results (based on sales revenue) for the domestic customer experience (CX)-related software/cybersecurity risk management (CRM) application market and market forecasts from 2024 to 2028.Saki Ota, sen ...

Global CRM Software for Travel Agencies Market Growth (Status and Outlook) 2024-2030 A travel agency CRM software is designed to enhance customer interactions by providing a centralized platform for managing all aspects of customer relations. It helps travel agents keep track of customer preferences ...

Global A2P & P2A Messaging Market Size study, by Type (A2P, P2A), by Traffic (Multi-Country, National), by Messaging Platform (Cloud API Messaging Platform, Traditional & Managed Messaging Platform), by Industry (Aerospace & Defense, Automotive & Transportation, Banking, Financial Services & Insuran ...

Global Field Force Automation Market 2024-2028 The field force automation market is forecasted to grow by USD 3488.4 mn during 2023-2028, accelerating at a CAGR of 22% during the forecast period. The report on the field force automation market provides a holistic analysis, market size and forecast, ...

Latin America Software as a Service (SaaS) Market Research Report Information By Deployment Model (Public Cloud, Private Cloud and Hybrid Cloud), by Software (Relationship Management (CRM) Software, Enterprise Resource Planning (ERP) Software, Accounting Software, Project Management Software, Data A ...

Organizational Growth Market - Forecast to 2033 : Type (Strategic Growth, Operational Growth, Financial Growth, Market Expansion, Product Development, Customer Acquisition, Revenue Growth, Profit Growth, Employee Growth, Others), Product (Software Solutions, Consulting Services, Training Programs, M ...

AI and Generative AI in VOC Programs This IDC Perspective explores the integration of AI and generative AI in voice of the customer (VOC) and customer experience (CX) programs, highlighting their evolution from traditional feedback mechanisms to advanced, real-time analytics across all customer enga ...

How Can Marketers Leverage the Next Era of X-O Applications This IDC Perspective delves into what is an experience-orchestrated business (X-OB), what is the value proposition for marketers, and how they can leverage X-O applications as a competitive differentiator."Marketers should seize the opportu ...

IDC PlanScape: CPaaS to Optimize Marketing In essence, businesses must be quick to respond to potential buyers and smart in how they address their target audiences and how they keep them as satisfied and loyal customers. This calls for technology that is also easy to implement and scale (especially ...

Worldwide Customer Data Platform Applications Software Market Shares, 2023: The Essential Role of Customer Data in Generative Experiences This IDC study presents the market shares of the top vendors in the worldwide customer data platform (CDP) applications software market."In the new era of generat ...

IDC PlanScape: Hyper-Personalized Loyalty in Hospitality and Travel This IDC PlanScape addresses how loyalty solutions must hinge upon hyper-personalization, leveraging omni-channel strategies along with guest data platforms, real-time analytics, and AI to ensure that every opportunity for guest en ...

SugarCRM Expands Revenue Intelligence Capabilities With sales-i Acquisition This IDC Market Note analyzes SugarCRM's recent acquisition of sales-i. The acquisition focuses on integrating AI-enabled sales intelligence with sales automation, aimed at enabling manufacturers to capitalize on new revenue ...

2024 Global: Field Force Automation Market - Innovative Markets Forecast (2030) report The 2024 Global: Field Force Automation Market - Innovative Markets Forecast (2030) report analyzies the market size, projected growth/decline and regional data for the period 2019 through 2030. Perry/Hope Partner ...