IT Spending Market Research Reports & Industry Analysis

IDC Assessment: UltimateSuite Task Mining Software This IDC Perspective examines UltimateSuite's task mining software. UltimateSuite is a privately held provider of task mining software. Its focus is helping organizations identify task automation opportunities to improve overall performance across b ...

Trends in Sustainability Regulations in Asia/Pacific In this IDC Market Perspective, the trends in sustainability regulations in Asia/Pacific looks at 16 economies in the region to determine the impact of rules and regulations relating to organizations' sustainability strategies and sustainability t ...

Routes to Market First in Latin America This document provides IDC's perspective on the future of technology distribution based on recent studies and interviews. In response to digital transformation, evolving customer demand, and changing partner business models, the technology distribution busines ...

New Regulations for Operational Resiliency This IDC Perspective discusses the new regulations for operational resiliency. The increase in cybersecurity attacks in financial services is posing a significant threat to the safety and soundness of the financial system. For this reason, IDC expects regul ...

Communicating Digital Strategy, from the Front Line to the Board This IDC Perspective provides a high-level guide for developing a communication strategy that will roll up, and cascade down, for effective and aligned comprehension and engagement from the board to the front line. By framing the key ...

IDC PlanScape: Future IT — Security Resource Optimization This IDC PlanScape discusses the future IT with the practices of security resource optimization."CIOs must lead their enterprises to exercise common sense and all due caution in regarding the potential risks to profitability, reputation, cust ...

Driving Better Customer Service Outcomes with the Application of Technology in Logistics in Asia/Pacific In this IDC Perspective, the requirement for supply chain participants to face an increasing need to cater to diverse consumer needs while ensuring efficient and cost-effective supply chain opera ...

IDC MaturityScape Benchmark: Future of Industry Ecosystems Worldwide, 2023 This IDC study provides key findings from IDC's 2023 Future of Industry Ecosystems MaturityScape Benchmark Survey."Wherever your organization is on this journey, consider the IDC MaturityScape for the future of industry ecosy ...

IDC PlanScape: Digital Infrastructure Operations Staff and Skills Modernization for the As-a-Service Era This IDC PlanScape helps organizations that are proactively migrating to as-a-service solutions to build a business case and a planning framework for modernizing internal infrastructure operation ...

Worldwide IDC Global DataSphere Forecast, 2023-2027: It's a Distributed, Diverse, and Dynamic (3D) DataSphere This IDC study presents a five-year forecast for the worldwide IDC Global DataSphere. The worldwide IDC Global DataSphere is a measure of how much data is created, captured, replicated, and ...

Central Bank Digital Currencies in Asia/Pacific (Excluding Japan): 1Q23 Update This IDC Perspective provides an update of the central bank digital currency (CBDC) initiatives in Asia/Pacific (as of March 20, 2023) and highlights key announcements regarding CBDC projects and launches, use cases, type ...

IDC Perspective: Digital Dream Team Archetypes in Asia/Pacific: The Technology Vendor's Guide for Selling to Digital-First C-Suites The Asia/Pacific (including Japan) (APJ) market is undergoing a new phase of digital transformation, and the digital-first C-suites are leading the business transformat ...

Buyer Case Study: Customer Experience Transformation — A Top Business Priority for Federal Bank This IDC Perspective examines how Federal Bank, one of the leading midsize private banks in India, embarked on a customer experience (CX) transformation journey and how Infosys, a global IT and outsourcin ...

Asia/Pacific DNB Tech Spending Opportunity Forecast, 2022–2026: Growing at a CAGR of 20.8% to Hit US$129 Billion in 2026 This IDC study presents a 2022–2026 forecast for the Asia/Pacific digital-native businesses (DNBs) market. It is the first forecast to be done by IDC for this market. It details t ...

What Is Strategy for IT Sourcing and Procurement? This IDC Perspective discusses the importance of strategy in IT sourcing and procurement in a digital world. Sourcing and procurement of IT products and services have become a strategic requirement in the digital era. A collaborative working relation ...

Buyer Case Study: Sharp Plays Critical Role in Building Smart Learning Environment, Nurturing Pool of Future IT Resources This IDC Perspective discusses how a relationship with a group of colleges led to a comprehensive services engagement for Sharp due to its close portfolio alignment with the need ...

IDC Perspective: Urgent Need for Comms SPs to Relook at their Operations and Monetization System Investments The emergence of 5G has created possibilities for communications SPs to provide services related to advanced technologies such as AI, Internet of Things (IoT), and network slicing. However, t ...

"Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going? This IDC Perspective discusses the evolution of voice of the customer as a corporate program to listen, analyze, and act on customer feedback and sentiment as it is used to improve products, services, and ...

The Matrix of Earthbound and Extraterrestrial Entities This IDC Perspective provides conceptual guidance to organizations seeking to understand the evolution of the Internet of Things (IoT) and its metamorphosis into a new framework, the Matrix of Earthbound and Extraterrestrial Entities (ME3)."The ...

IDC PeerScape: Practices for Implementing Intelligent Knowledge Networks This IDC PeerScape examines some best practices for creating an enterprisewide intelligent knowledge network gleaned from major professional services firms that have made it their business to synthesize and reuse critical busin ...

Time To Tighten the Belt? This IDC Perspective explains how organizations are tightening their spend management to compete in a digital world.The economic environment is challenging and changing weekly. Organizations are revisiting hiring plans and technology spend. Spend management has risen in imp ...

IDC PlanScape: Enterprise Medical Imaging This IDC PlanScape helps leaders plan for and manage enterprise medical imaging initiatives' complex and multifaceted process. According to IDC's U.S. Healthcare Provider Technology and Connected Health Survey, nearly one out of three (31.1%) U.S. hospitals ...

The Future of Work on Workplace Automation Services The move to workplace automation is driven by many forces. Cost reduction is one, but it should not be the first. If a process can be automated to save time, money, and anxiety, it will be automated eventually. The most advantageous aspect of workp ...

Customer Data Platforms: Foundation for the Future of Customer Experience This IDC Perspective analyzes the primary role of customer data platforms (CDPs) in delivering better customer-centered outcomes. The analysis is based on IDC's Future Enterprise Resiliency and Spending (FERS) Survey and other ...

The "Inverted Perspective" Approach in the Retail Value Chain This IDC Perspective proposes additional models and approaches to retail companies in defining and managing internal processes throughout the entire retail value chain. As operational efficiency is a relevant priority and challenge for re ...