IT Spending Market Research Reports & Industry Analysis

IDC PlanScape: Remote Health Monitoring This IDC PlanScape describes the important role that remote health monitoring (RHM) can play in transforming the delivery of healthcare services by enabling care anywhere initiatives. The study helps healthcare organizations build a case for deploying remote h ...

Enhancing Utility Operations Using Artificial Intelligence This IDC Perspective examines some of the core areas where AI is gaining traction in utility operations."Operational segments across the utility value chain have established use cases that have proven to be beneficial to utilities. Whether i ...

Integration Challengers: SEEBURGER Combines B2B with iPaaS Capabilities This IDC Perspective profiles integration vendor SEEBURGER, a challenger in the integration market. SEEBURGER has had a strong presence in the business-to-business (B2B) integration market for years. But as organizations rethink ...

A New Vision for Physical Security Technology: Making Physical Security Invisible This IDC Perspective discusses a new vision for physical security technology. Generative AI (GenAI) is quickly evolving to provide a conversational interface to physical security applications. This will enable physical ...

ServiceNow Knowledge 2023 Advances the Intelligent Platform for Digital Business This IDC Market Note provides an overview of ServiceNow Knowledge 2023, held in Las Vegas, from May 16 to 18. The Knowledge conference provided a venue for ServiceNow to recap the organization's accomplishments from the ...

CISO Insights from 1Q23: Regulation, Prediction, and Role Evolution This IDC Perspective provides an overview of key points of discussion and insights from IDC's European CISO Hub events held in 1Q23."IDC research shows that cybersecurity is consistently among the top priorities for business leaders ...

How Will GenAI Impact VOC Programs and Applications This IDC Perspective discusses the impact and importance of artificial intelligence (AI) and specifically generative artificial intelligence (GenAI) on voice-of-the-customer programs and vendor applications. Discussed are the trends being seen and ...

A Case for Decision Intelligence: From "What Data Is Needed?" to "What Decisions Need to Be Made?" This IDC Perspective introduces and defines decision intelligence software. It presents evidence to reconsider past approaches to investments in data processing and provides guidance for assessing oppo ...

Revolutionizing Insurance: The Power and Potential of Blockchain Technology in the Value Chain The IDC Perspective on the prerequisites of blockchain adoption by insurers in the Asia/Pacific region provides valuable insights into the current state of the insurance industry and potential benefits of ...

Embedded Payments — Acceptance This IDC Perspective discusses the other side of the card payment ecosystem: acceptance. The concept of embedded financial services continues to find traction across multiple industries. IDC believes that embedded financial services are an evolutionary step in the proc ...

IDC PlanScape: Cyber-Recovery Services This IDC PlanScape focuses specifically on the cyber-recovery aspect of the cyber-resilience program and provides an in-depth review of cyber-recovery practice. It discusses the why, the what, the who, and how to build effective cyber-recovery programs. "This I ...

Big Names in Hardware Reposition as Software and Solutions Providers, Meeting the Changing Needs of Retailers This IDC Perspective looks at the market conditions that are leading hardware providers to pivot to a software and services model, as well as how that pivot requires an organization to chang ...

Retailers to Unlock Sourcing Resilience through Supplier Diversification and Nearshoring This IDC study is about the steps that retailers are taking to manage global omni-channel sourcing and supply chains. These operations post challenges on a good day; unmanageable disruption of the flow of invent ...

The Digital Road Map: From Transformation to Innovation This IDC Perspective explores how the most digitally mature organizations are moving from digital transformation (DX) to digital innovation. In this document we look at the state of digital innovation investments, the impact of executive suppor ...

Fintechs and Regulatory Compliance This IDC Perspective discusses how financial technology (fintech) companies and banks that provide those companies with bank accounts will continue to struggle to meet the expectations of U.S. regulators provided that there may be insufficient information supplied ...

Industry Ecosystem Systems of Intelligence via Shared Apps This IDC Perspective analyzes one of the three core pillars of our Future of Industry Ecosystems foundation: shared applications."Disruption can happen anytime, and customer needs are dynamic, so organizations must be ready. An important par ...

IDC Assessment: SS&C Blue Prism Task Mining Software This IDC Perspective assesses SS&C Blue Prism Process Intelligence (BPPI) task mining software. BPPI is an OEM of ABBYY Timeline. Blue Prism enhanced task mining with its Capture application that takes the output of task mining, improves it in ...

European Data Replication and Protection Software Market Share, 2022: Buoyant Growth Reflecting the Role of Data Protection in Ransomware Resilience This IDC Market Share discusses trends and vendor dynamics in the data protection and replication software market in Europe.The 2022 European data repl ...

Using Knowledge Management to Create a Borderless and Reimagined Workspace This IDC Perspective describes knowledge management and lays out the importance of implementing it within the enterprise. A knowledge management system is a digital workspace that creates access to organizational resources to ...

CIOs Continue to Deliver Value in Troubled Times This IDC Perspective provides IT sourcing and procurement guidance for CIOs who are under pressure to deliver value in challenging macroeconomic times. According to Dr. Ron Babin, adjunct researcher, IDC, "Unpredictable economic times present both a c ...

Holistic Considerations for Internal Mobility This IDC Perspective discusses holistic considerations for internal mobility. Dynamic skills evaluation and recognition prioritize matching talent to where organizational objectives and key results (OKRs) can best be met as the organization adapts to mee ...

Monetizing Shared Data from Industry Ecosystems — Special Considerations This IDC Perspective highlights that monetizing data is not a simple project, and monetizing data from an industry ecosystem brings more complexity and considerations. For an industry ecosystem, the process can be the same as f ...

IDC PlanScape: Future of Intelligence — Data Engineering This IDC PlanScape clearly defines why data engineering is important, what data engineering is, how data engineering is implemented, and who is involved in the discipline of data engineering in modern data environments. It also addresses the c ...

Creator Economy Games Meet the Future of CX: What Happens When "Superfans" Become Paid Cocreators? This IDC Perspective examines three video games that appear to have especially robust creator economies in 2023: Roblox, Minecraft, and Fortnite. More specially, it contrasts how the creator economies ...

The Collaborative Imperative at the Core of IT/OT Convergence Success This IDC Perspective explores the correlation between IT and OT collaboration and the successful scale out and value recognition of digital initiatives. Today, being a digital-first business is a prerequisite to competition. For e ...