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Global Claims Processing Services Market - Procurement Intelligence Report

Global Claims Processing Services Market - Procurement Intelligence Report

About Claims Processing Services Market

Claims processing refers to the fulfillment of insurers' obligation to receive, investigate, and take necessary actions upon receiving a claim from an insured individual. Factors that determine the insurers' obligation include coverage provided by the insurance policy and the circumstances in which the loss event occurs. The spend momentum of this market will be attributed to the increase in the spend growth of the healthcare claims processing segment owing to the rapid growth of the healthcare market and several reforms and initiatives undertaken by governments in countries such as India and the US to encourage health insurance.

Covered in this report

The report provides actionable insights to improve source-to-contract cycle performance in the Global Claims Processing Services Market. It helps sourcing professionals formulate better category strategies, enhance savings, understand supplier and market challenges, and implement sourcing best practices.

SpendEdge’s report, Global Claims Processing Services Market, provides up-to-date information about market shifts and potential risks, as well as in-depth knowledge of products and services, which can help in planning and in executing category management activities. It focuses on the cost-saving aspects of procurement and on providing insights that can lead to optimization of category spend.

Category driver

  • Adoption of new enterprise applications to improve productivity and efficiency
  • For a full, detailed list, view our report
Category management strategy
  • Ensure effective demand forecasting and governance
  • For a full, detailed list, view our report
Procurement best practices
  • Evaluation of value-added services provided by suppliers
  • For a full, detailed list, view our report
Key questions answered in this report
  • What are the market dynamics?
  • What are the key market trends?
  • What are the category growth drivers?
  • What are the constraints on category growth?
  • Who are the suppliers in this market?
  • What are the demand-supply shifts?
  • What are the major category requirements?
  • What are the procurement best practices in this market?


PART 01: EXECUTIVE SUMMARY
PART 02: MARKET INSIGHTS
Global category spend
Category spend growth
Spend segmentation by region
Regional spend dynamics
Regional influence on global spend
Regional spend opportunity for suppliers
PART 03: CATEGORY PRICING INSIGHTS
Pricing outlook
Supplier cost structure
Outlook for input costs
Total cost of ownership analysis
Overview of pricing models
Comparison of pricing models
Supply chain margins
Cost drivers: Impact on pricing
Volume drivers: Impact on pricing
PART 04: COST-SAVING OPPORTUNITIES
Supplier-side levers
Buyer-side levers
Quantifying cost-saving opportunities
Quantifying cost savings by negotiation strategies
PART 05: BEST PRACTICES
Innovation and success stories
Procurement excellence best practices
Procurement best practices
Sustainability practices
Sustainability best practices
PART 06: CATEGORY ECOSYSTEM
Market favorability index for suppliers
Competitiveness index for suppliers
Buyer power
Supplier power
Threat of new entrants
Threat of substitutes
Buyer ecosystem
Supplier ecosystem
PART 07: CATEGORY MANAGEMENT STRATEGY
Category management objectives
Supplier and buyer KPIs
Outsourcing category management activities
Risk management
PART 08: CATEGORY MANAGEMENT ENABLERS
Procurement organization
Category enablers
PART 09: SUPPLIERS SELECTION
RFx essentials
Supplier selection criteria
Service level agreement
Incumbent supplier evaluation metrics
PART 10: SUPPLIERS UNDER COVERAGE
Overview
Supplier positioning
Profile: Marsh & McLennan Companies Inc.
Profile: Crawford & Co.
Profile: Arthur J. Gallagher & Co.
Profile: Chubb Group Holdings Inc.
Profile: Allianz SE
Profile: AXA Group
PART 11: US MARKET INSIGHTS
Category spend in the US
Pricing outlook
Supplier cost structure in the US
Margins of suppliers in the US
Category cost drivers
Category volume drivers
Overview of best practices in the US
Procurement best practices in the US
US supply market overview
Supplier positioning for the US
Regional category risks
PART 12: CATEGORY DEFINITION
Category hierarchy
Category scope
Category map
PART 13: APPENDIX
List of abbreviations
Key notes
Global category spend (2019-2024)
Category spend growth (2019-2024)
Regional split of spend
Regional comparison
Comparison of category maturity across regions
Regional spend opportunity for suppliers (2019-2024)
Category pricing dynamics
Supplier cost breakup
Input cost dynamics
Total cost of ownership model
Benefit comparison of pricing models
Pricing models – Comparison matrix
Supplier margin analysis
Margin analysis across supply chain
Cost drivers
Volume drivers
Cost-saving opportunities: Supply-side levers
Cost-saving opportunities: Demand-side levers
Cost-saving opportunity matrix
Negotiation grid
Innovation and success stories
Procurement excellence summary: Impact on the category
Supplier relationship management metrics
Strategic sourcing and category management metrics
Technology-facilitated procurement metrics
Procurement best practices dashboard
Sustainability practices: Impact on the category
Sustainability best practices
Market environment score
Market competitiveness score
Buyer power score
Supplier power score
Ease of market entry score
Ease of substitution score
Buyer ecosystem: Outlook
Supplier ecosystem: Outlook
Ecosystem disruption threats
Key category management objectives
Supplier KPI dashboard
Buyer KPI dashboard
Category management enablers
Risk management matrix
Procurement model
Category enablers: Technology
RFx questions
Phase I RFI considerations
SLA terms
Service provider performance benchmarking criteria
Supplier operational capability matrix
Supplier positioning matrix
Marsh & McLennan Companies Inc. – Key information dashboard
Crawford & Co. – Key information dashboard
Arthur J. Gallagher & Co. – Key information dashboard
Chubb Group Holdings Inc. – Key information dashboard
Allianz SE – Key information dashboard
AXA Group – Key information dashboard
US category spend (2019-2024)
Category pricing dynamics
Supplier cost breakup
Supplier margin analysis
Margin analysis across supply chain
Cost drivers
Volume drivers
Procurement excellence summary: Impact on category
Supplier relationship management
Strategic sourcing and category management
Technology-facilitated procurement
Procurement best practices dashboard
Supplier operational capability matrix
Supplier positioning matrix
Risk management matrix
Category definition
Category nuances
Importance of category relative to other categories

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