2026 Global: Change And Configuration Management Market-Competitive Review (2032) report
Description
The 2026 Global: Change And Configuration Management Market-Competitive Review (2031) report features the global market size and projected growth/decline data for the period 2021 through 2032. The report primarily provides an examination of the business strategies for the ten largest global companies in the market and how their strategies differ.
Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2021 to 2032 using regression analysis in our modeling. and Perry/Hope is the only market research publisher that utilizes both longitudinal (historical) and vertical (from market section to market division to market class) analysis, since we study every manufactured product in the countries we analyze. The report also provides written analysis on the market definition, market segments, and SWOT analysis (market strengths, weaknesses, opportunities, and threats).
The market study aims at estimating the market size and the growth potential of this market. Topics analyzed within the report include a detailed breakdown of the global markets for change and configuration management market by geography and historical trend. The scope of the report extends to sizing of the change and configuration management market market and global market trends with market data for 2024 as the base year, 2025 and 2026 as the estimate years with projection of CAGR from 2027 to 2032.
The report also features a list of the top ten largest global players in the market. A review of each company includes 1) an estimate of the market share, 2) a listing of the products and/or services in the market, and 3) the features of these products and/or services in the market. The report has a chapter on Comparative Business Strategies for the largest four players. An example of the Comparative Business Strategies analysis would be -- How does Netflix's business strategy to expand its market share in the global online streaming compare to Amazon Prime's business strategy through its video products and services?
The ten market players in this report and a brief synopsis of their participation in the market are:
IBM leads the change and configuration management market with a comprehensive portfolio that includes IBM Control Desk and IBM Turbonomic, combining ITSM, CMDB, and AI-driven automation to manage changes, enforce configuration baselines, and reduce downtime across hybrid environments. Microsoft competes strongly through Microsoft Endpoint Configuration Manager (formerly SCCM), Azure DevOps and Azure Policy, offering integrated device management, infrastructure-as-code patterns, and cloud governance that support large enterprise Windows- and Azure-centric estates. Amazon Web Services delivers native tooling and partner solutions for configuration and change control—such as AWS Systems Manager and CloudFormation—enabling automated configuration drift detection, patching, and infrastructure provisioning across multi-account, multi-region cloud environments. Hewlett Packard Enterprise (HPE) provides HPE Service Manager, HPE OneView and integrated IT operations tooling focused on lifecycle management, infrastructure automation and visibility for converged and hybrid data center assets to maintain configuration integrity and accelerate approved changes. BMC Software’s BMC Helix ITSM and Discovery/CMDB products center on ITIL-aligned change workflows, automated impact analysis, and AIOps capabilities intended to reduce risky changes and support continuous reconciliation of configuration items across complex enterprise estates.
ServiceNow is a major player with a widely adopted ITSM platform whose CMDB, Change Management, and Service Graph integrations deliver impact-aware change orchestration, automated approvals and a single system of record that underpins enterprise change governance and auditability. CA Technologies (now part of Broadcom) and legacy CA change/configuration offerings remain influential in large installations where mainframe and enterprise-class change controls, release automation, and policy enforcement are required. Puppet and Chef (including Chef Infra and Chef Automate) represent the configuration-as-code segment, emphasizing declarative state management, compliance-as-code, and large-scale automated remediation for cloud-native and hybrid server fleets. Ansible (Red Hat) provides agentless automation and playbook-driven configuration management favored for simplicity, rapid adoption and orchestration across network, cloud and application layers. HashiCorp (Terraform) and other infrastructure-as-code vendors increasingly overlap the market by providing immutable, versioned provisioning and policy enforcement that complements traditional CMDB-centric approaches for managing change and configuration in multi-cloud environments.
Collectively these ten vendors shape market trends toward automation, policy-driven governance, and AI-assisted risk prediction: IBM, Microsoft, AWS, HPE and BMC drive enterprise ITSM and CMDB innovation while ServiceNow standardizes change orchestration across service workflows. Puppet, Chef and Ansible address developer- and operations-focused configuration-as-code needs that reduce drift and enable continuous compliance at scale. CA/Broadcom continues to service legacy and regulated environments requiring rigorous change controls, and HashiCorp’s Terraform influences infrastructure provisioning and policy enforcement across clouds, creating hybrid models that blend CMDB reconciliation with declarative infrastructure. These vendors expand via M&A, partnerships, and product integrations to cover discovery, automated impact analysis, remediation, and audit-ready change trails demanded by modern digital enterprises.
Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2021 to 2032 using regression analysis in our modeling. and Perry/Hope is the only market research publisher that utilizes both longitudinal (historical) and vertical (from market section to market division to market class) analysis, since we study every manufactured product in the countries we analyze. The report also provides written analysis on the market definition, market segments, and SWOT analysis (market strengths, weaknesses, opportunities, and threats).
The market study aims at estimating the market size and the growth potential of this market. Topics analyzed within the report include a detailed breakdown of the global markets for change and configuration management market by geography and historical trend. The scope of the report extends to sizing of the change and configuration management market market and global market trends with market data for 2024 as the base year, 2025 and 2026 as the estimate years with projection of CAGR from 2027 to 2032.
The report also features a list of the top ten largest global players in the market. A review of each company includes 1) an estimate of the market share, 2) a listing of the products and/or services in the market, and 3) the features of these products and/or services in the market. The report has a chapter on Comparative Business Strategies for the largest four players. An example of the Comparative Business Strategies analysis would be -- How does Netflix's business strategy to expand its market share in the global online streaming compare to Amazon Prime's business strategy through its video products and services?
The ten market players in this report and a brief synopsis of their participation in the market are:
IBM leads the change and configuration management market with a comprehensive portfolio that includes IBM Control Desk and IBM Turbonomic, combining ITSM, CMDB, and AI-driven automation to manage changes, enforce configuration baselines, and reduce downtime across hybrid environments. Microsoft competes strongly through Microsoft Endpoint Configuration Manager (formerly SCCM), Azure DevOps and Azure Policy, offering integrated device management, infrastructure-as-code patterns, and cloud governance that support large enterprise Windows- and Azure-centric estates. Amazon Web Services delivers native tooling and partner solutions for configuration and change control—such as AWS Systems Manager and CloudFormation—enabling automated configuration drift detection, patching, and infrastructure provisioning across multi-account, multi-region cloud environments. Hewlett Packard Enterprise (HPE) provides HPE Service Manager, HPE OneView and integrated IT operations tooling focused on lifecycle management, infrastructure automation and visibility for converged and hybrid data center assets to maintain configuration integrity and accelerate approved changes. BMC Software’s BMC Helix ITSM and Discovery/CMDB products center on ITIL-aligned change workflows, automated impact analysis, and AIOps capabilities intended to reduce risky changes and support continuous reconciliation of configuration items across complex enterprise estates.
ServiceNow is a major player with a widely adopted ITSM platform whose CMDB, Change Management, and Service Graph integrations deliver impact-aware change orchestration, automated approvals and a single system of record that underpins enterprise change governance and auditability. CA Technologies (now part of Broadcom) and legacy CA change/configuration offerings remain influential in large installations where mainframe and enterprise-class change controls, release automation, and policy enforcement are required. Puppet and Chef (including Chef Infra and Chef Automate) represent the configuration-as-code segment, emphasizing declarative state management, compliance-as-code, and large-scale automated remediation for cloud-native and hybrid server fleets. Ansible (Red Hat) provides agentless automation and playbook-driven configuration management favored for simplicity, rapid adoption and orchestration across network, cloud and application layers. HashiCorp (Terraform) and other infrastructure-as-code vendors increasingly overlap the market by providing immutable, versioned provisioning and policy enforcement that complements traditional CMDB-centric approaches for managing change and configuration in multi-cloud environments.
Collectively these ten vendors shape market trends toward automation, policy-driven governance, and AI-assisted risk prediction: IBM, Microsoft, AWS, HPE and BMC drive enterprise ITSM and CMDB innovation while ServiceNow standardizes change orchestration across service workflows. Puppet, Chef and Ansible address developer- and operations-focused configuration-as-code needs that reduce drift and enable continuous compliance at scale. CA/Broadcom continues to service legacy and regulated environments requiring rigorous change controls, and HashiCorp’s Terraform influences infrastructure provisioning and policy enforcement across clouds, creating hybrid models that blend CMDB reconciliation with declarative infrastructure. These vendors expand via M&A, partnerships, and product integrations to cover discovery, automated impact analysis, remediation, and audit-ready change trails demanded by modern digital enterprises.
Table of Contents
32 Pages
- 1.0 Scope of Report and Methodology
- 2.0 Market SWOT Analysis and Players
- 2.1 Market Definition
- 2.2 Market Segments
- 2.3 Market Strengths
- 2.4 Market Weaknesses
- 2.5 Market Threats
- 2.6 Market Opportunities
- 2.7 Major Players
- 3.0 Competitive Analysis
- 3.1 Market Player 1
- 3.2 Market Player 2
- 3.3 Market Player 3
- 3.4 Market Player 4
- 3.5 Market Player 5
- 3.6 Market Player 6
- 3.7 Market Player 7
- 3.8 Market Player 8
- 3.9 Market Player 9
- 3.10 Market Player 10
- 4.0 Comparative Business Strategies
- 4.1 Comparative Business Strategies of Player 1 and 2
- 4.2 Comparative Business Strategies of Player 1 and 3
- 4.3 Comparative Business Strategies of Player 1 and 4
- 4.4 Comparative Business Strategies of Player 2 and 3
- 4.5 Comparative Business Strategies of Player 2 and 4
- 4.6 Comparative Business Strategies of Player 3 and 4
- 5.0 Appendix
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