Digital Payments in the U.S.: Consumer Usage, Wallets, and P2P
Packaged Facts’ Digital Payments in the U.S.: Consumer Usage, Wallets, and P2P
- Executive Summary
- Report Scope
- Report Summary
- Market size and forecast
- Digital purchasing trends
- Digital payment preference trends
- Mobile wallets and payment apps
- P2P and money transfer
- Market Size and Forecast
- Electronic payments
- Table Consumer Payments Value: Paper vs. Electronic, 2012-2020
- Remote payments
- Table General-Purpose Card Payments Volume and Value: In-Person vs. Remote, 2012 vs. 2015
- Table General-Purpose Card Payment Value by Card Type, 2012-2016
- Table General-Purpose Card Payment Value and Remote Value Share by Card Type, 2017-2020
- P2P and money transfer
- Table P2P and Money Transfer Value and Volume, by Payee Location, Clearing Method, and Origination Channel, 2012 vs. 2015
- Mobile wallets
- Table Mobile Wallet Payment Volume and Value, 2012 vs. 2015
- Table Mobile Wallet Payment Volume and Value by Transaction Type, 2015
- Table Mobile Wallet Purchase Value, by Transaction Type, 2015-2020
- Electronic payments
- Digital Purchasing Trends
- Smartphone Ownership Trends
- Driving mobile payments growth
- Table U.S. Smartphone and Non-Smartphone Ownership, 2012-2020
- Table U.S. Smartphone and Non-Smartphone Ownership, by Age, 2012 vs. 2017
- Driving mobile payments growth
- Digital commerce trends
- E-commerce sales forecast
- Table Retail Sales, Excluding Motor Vehicles: Total Sales and E-commerce Sales, 2011-2020
- M-commerce sales forecast
- E-commerce sales forecast
- Online purchasing trends
- More consumers purchasing online and making more purchases online
- Table Online Purchasing in Last 30 Days: Purchase Frequency, 2008-2017
- Mobile purchasing catching on
- Table Mobile Purchasing in Last 30 Days, 2014-2017
- Table Mobile Purchasing in Last 30 Days: Age and HH Income, 2017
- Tendency to purchase in the store declines
- Table Percentage of Consumers Making In-Store Purchase in Last Three Months, 2008-2017
- In-store category declines vary; recent trends suggest in-store retail resilience
- Table Percentage of Consumers Making In-Store Purchase in Last Three Months by Purchase Category, 2011-2017
- Online category growth driven by food, cosmetics, pet, office supplies, & home furnishings
- Table Percentage of Consumers Making Online Purchase in Last Three Months: By Purchase Category, 2014-2017
- Table Percentage of Consumers Making Online Purchase in Last Three Months by Purchase Category: Ages 18-24, 25-34, and 35-44, 2014 vs. 2017
- More consumers purchasing online and making more purchases online
- Smartphone Ownership Trends
- Digital Payment Preference Trends
- Mobile Payments Conundrum
- Mobile payment not keeping pace with mobile access
- Table Mobile Internet Access Preference and In-Store Mobile Payment Preference, 2013-2017
- Table In-Store Mobile Payment Preference: Adults Preferring Mobile Internet Access, 2013-2017
- Mobile payment not keeping pace with mobile access
- Online and mobile banking and purchasing trends
- Online vs. mobile banking, shopping and purchasing trends
- Table Online vs. Mobile: Banking, Shopping Planning, and Shopping Purchases in Last 30 Days, 2013-2017
- Online vs. mobile banking, shopping and purchasing trends
- Demographic Analysis
- Age Patterns
- Table Mobile and Online Purchasers, Mobile Purchase Interest, and Mobile Access Preference by Age, 2013-2017
- HH income
- Table Mobile and Online Purchasers, Mobile Purchase Interest, and Mobile Access Preference by HH Income, 2013 vs. 2017
- Mobile user segmentation
- Table Mobile and Online Purchasers, Mobile Purchase Interest, and Mobile Access Preference by Mobile Segmentation Group, 2013-2017
- Age Patterns
- Online payment method preferences
- Credit cards the online payment method of choice, but PayPal firmly established
- Table Online Payment Methods Used, by Type, 2013-2017
- Table Online vs. Mobile Purchasers: Top Online Payment Methods Used by Type, 2017
- Credit cards the online payment method of choice, but PayPal firmly established
- Online and Mobile Checkout Preferences
- Seamless online checkout
- Checkout button usage by brand
- Table Amazon Users: Checkout Button Usage by Brand, 2016
- Bill Payment Trends
- Trends over time
- Table Bill Payment Methods Used, by Type, 2013-2017
- Table Bill Payment Methods Used by Type: Age and HH Income, 2017
- Form of payment used to pay bills
- Table Bill Payments: Form of Payment Always Used, 2013-2017
- Table Bill Payments: Form of Payment Sometimes Used, 2013-2017
- Table Bill Payments: Form of Payment Never Used, 2013-2017
- Table Form of Payment Sometimes and Always Used to Pay Bills: Bill Payers vs. Mobile Purchasers, 2017
- Trends over time
- Mobile payment and purchase preferences
- Mobile payment methods used
- Table Mobile Payment Methods Used in Last 12 Months, 2017
- In-store mobile purchases
- Table In-Store Mobile Purchase Methods Used, 2017
- Table In-Store Mobile Purchase Methods Used by Age, 2017
- Remote mobile purchases
- Table Remote Mobile Purchase Methods Used, 2017
- Table Remote Mobile Purchase Methods Used by Age, 2017
- Table Last Time a Remote Mobile Purchase Was Made: Pickup vs. Delivery, 2017
- Mobile payment methods used
- Mobile Payments Conundrum
- Mobile Wallets and Payment Apps
- Mobile wallet used
- Table Mobile Wallet Usage by Brand, 2017
- Table Mobile Wallet Usage by Brand and Age, 2017
- Mobile wallet funding method
- PayPal: funding method disruptor
- Mobile wallets also potential funding method disruptors
- Table Mobile Wallet Funding Method and Preferred Funding Method, 2016
- Mobile wallet payment entry method
- Table Mobile Phone Purchasing: Payment Entry Method and Preferred Method, 2016
- Why consumers do not use mobile wallets
- Table Reasons for Not Using Mobile Wallets, 2017
- Table Reasons for Not Using Mobile Wallets by Age, 2017
- Table Reasons for Not Using Mobile Wallets by Gender, 2017
- Mobile wallet used
- P2P and Money Transfer
- P2P and Money Transfer Usage Methods
- Trends over time
- Table Sending/Receiving Money: Methods Used, 2013-2017
- Bank-driven P2P usage and interest
- Table Bank Account with P2P Functionality: Usage and Interest by Demographic, 2016
- Instant P2P payment usage and interest
- Table Instant Electronic P2P: Usage and Interest by Demographic, 2016
- Trends over time
- P2P Methods
- Cash remains king, but overthrow is assured
- Table Sending Money: Payment Instruments and Methods Used, 2017
- Table Money Sending Methods by Type/Brand and HH Income, 2017
- Online vs. mobile: online P2P remains more prevalent
- Table Percent of Adults Sending Money in U.S. and Outside of U.S.: Online vs. Mobile, 2017
- Mobile money sending methods: PayPal leads but banks catching up
- Table Mobile Money Sending Methods by Brand, 2017
- Cash remains king, but overthrow is assured
- P2P and Money Transfer Usage Methods
- Appendix
- Methodology
- Consumer survey methodology
- Market size and forecast methodology
- Population estimates
- Table indexes
- Key sources
- Abbreviations and definitions
- Abbreviations
- Table Report Abbreviations, 2017
- Table Market-Based PCE, 2007-2016
- Abbreviations
- Methodology
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