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North America Cloud Workflow Market Size, Share & Trends Analysis Report By Type (Platform and Services), By Enterprise Size (Large Enterprises and SMEs), By Application, By Vertical, By Country and Growth Forecast, 2024 - 2031

Publisher Knowledge Based Value (KBV) Research
Published Sep 13, 2024
Length 142 Pages
SKU # KBV19169914

Description

North America Cloud Workflow Market Size, Share & Trends Analysis Report By Type (Platform and Services), By Enterprise Size (Large Enterprises and SMEs), By Application, By Vertical, By Country and Growth Forecast, 2024 - 2031


The North America Cloud Workflow Market would witness market growth of 18.3% CAGR during the forecast period (2024-2031).

The US market dominated the North America Cloud Workflow Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $3,185.4 million by 2031. The Canada market is experiencing a CAGR of 20.7% during (2024 - 2031). Additionally, The Mexico market would witness a CAGR of 19.8% during (2024 - 2031).

The cloud workflow market refers to the broader cloud computing industry sector focused on providing solutions that automate, manage, and optimize business processes through cloud-based technology. Cloud workflows leverage cloud infrastructure to handle tasks, coordinate activities, and streamline operations, offering organizations greater flexibility, scalability, and efficiency than traditional on-premises solutions. Cloud workflows are versatile tools that facilitate the automation of complex processes across various sectors.

These applications range from automating routine business operations to managing intricate projects and ensuring seamless collaboration among distributed teams. Cloud workflows can automate the customer journey, from initial engagement to post-purchase follow-up. By integrating with CRM systems, these workflows can trigger personalized emails, updates, and offers based on customer behavior and interactions, enhancing the overall customer experience.

Cloud-based CRM systems are becoming essential for Canadian e-commerce companies to manage customer interactions and relationships effectively. Cloud workflows support CRM by integrating customer data, enabling personalized marketing, and improving customer service, leading to higher customer satisfaction and retention. With the growing trend of cross-border e-commerce, Canadian businesses are expanding their reach internationally. Cloud workflows enable seamless management of cross-border transactions, currency conversions, and compliance with international regulations, supporting the growth of global e-commerce operations.

Also, cloud workflows support the rise of artificial intelligence (AI) in e-commerce, including AI-driven recommendation engines and chatbots. Canadian e-commerce companies are integrating AI solutions to enhance customer experiences and optimize operations, driving demand for cloud-based AI tools and workflows. Therefore, the rising e-commerce sector and expansion of the region's telecommunication industry are driving the market's growth.

Based on Type, the market is segmented into Platform and Services. Based on Enterprise Size, the market is segmented into Large Enterprises and SMEs. Based on Application, the market is segmented into Sales & Marketing, Accounting & Finance, Human Resource, Customer Support, Operations, Procurement & Supply Chain, and Other Application. Based on Vertical, the market is segmented into BFSI, IT & Telecom, Retail & E-commerce, Healthcare, Government, and Other Vertical. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.

List of Key Companies Profiled
  • Salesforce, Inc.
  • IBM Corporation
  • Microsoft Corporation
  • Oracle Corporation
  • Amazon Web Services, Inc. (Amazon.com, Inc.)
  • SAP SE
  • Google LLC (Alphabet Inc.)
  • ServiceNow, Inc.
  • Pegasystems Inc.
  • Zapier, Inc.
North America Cloud Workflow Market Report Segmentation

By Type
  • Platform
  • Services
By Enterprise Size
  • Large Enterprises
  • SMEs
By Application
  • Sales & Marketing
  • Accounting & Finance
  • Human Resource
  • Customer Support
  • Operations
  • Procurement & Supply Chain
  • Other Application
By Vertical
  • BFSI
  • IT & Telecom
  • Retail & E-commerce
  • Healthcare
  • Government
  • Other Vertical
By Country
  • US
  • Canada
  • Mexico
  • Rest of North America

Table of Contents

142 Pages
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Cloud Workflow Market, by Type
1.4.2 North America Cloud Workflow Market, by Enterprise Size
1.4.3 North America Cloud Workflow Market, by Application
1.4.4 North America Cloud Workflow Market, by Vertical
1.4.5 North America Cloud Workflow Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
4.1 KBV Cardinal Matrix
4.2 Recent Industry Wide Strategic Developments
4.2.1 Partnerships, Collaborations and Agreements
4.2.2 Product Launches and Product Expansions
4.2.3 Acquisition and Mergers
4.3 Market Share Analysis, 2023
4.4 Top Winning Strategies
4.4.1 Key Leading Strategies: Percentage Distribution (2020-2024)
4.4.2 Key Strategic Move: (Partnerships, Collaborations and Agreements: 2020, Jul – 2024, Jul) Leading Players
4.5 Porter Five Forces Analysis
Chapter 5. North America Cloud Workflow Market by Type
5.1 North America Platform Market by Region
5.2 North America Services Market by Region
Chapter 6. North America Cloud Workflow Market by Enterprise Size
6.1 North America Large Enterprises Market by Country
6.2 North America SMEs Market by Country
Chapter 7. North America Cloud Workflow Market by Application
7.1 North America Sales & Marketing Market by Country
7.2 North America Accounting & Finance Market by Country
7.3 North America Human Resource Market by Country
7.4 North America Customer Support Market by Country
7.5 North America Operations Market by Country
7.6 North America Procurement & Supply Chain Market by Country
7.7 North America Other Application Market by Country
Chapter 8. North America Cloud Workflow Market by Vertical
8.1 North America BFSI Market by Country
8.2 North America IT & Telecom Market by Country
8.3 North America Retail & E-commerce Market by Country
8.4 North America Healthcare Market by Country
8.5 North America Government Market by Country
8.6 North America Other Vertical Market by Country
Chapter 9. North America Cloud Workflow Market by Country
9.1 US Cloud Workflow Market
9.1.1 US Cloud Workflow Market by Type
9.1.2 US Cloud Workflow Market by Enterprise Size
9.1.3 US Cloud Workflow Market by Application
9.1.4 US Cloud Workflow Market by Vertical
9.2 Canada Cloud Workflow Market
9.2.1 Canada Cloud Workflow Market by Type
9.2.2 Canada Cloud Workflow Market by Enterprise Size
9.2.3 Canada Cloud Workflow Market by Application
9.2.4 Canada Cloud Workflow Market by Vertical
9.3 Mexico Cloud Workflow Market
9.3.1 Mexico Cloud Workflow Market by Type
9.3.2 Mexico Cloud Workflow Market by Enterprise Size
9.3.3 Mexico Cloud Workflow Market by Application
9.3.4 Mexico Cloud Workflow Market by Vertical
9.4 Rest of North America Cloud Workflow Market
9.4.1 Rest of North America Cloud Workflow Market by Type
9.4.2 Rest of North America Cloud Workflow Market by Enterprise Size
9.4.3 Rest of North America Cloud Workflow Market by Application
9.4.4 Rest of North America Cloud Workflow Market by Vertical
Chapter 10. Company Profiles
10.1 Amazon Web Services, Inc. (Amazon.com, Inc.)
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental Analysis
10.1.4 Recent strategies and developments:
10.1.4.1 Partnerships, Collaborations, and Agreements:
10.1.5 SWOT Analysis
10.2 Microsoft Corporation
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expenses
10.2.5 Recent strategies and developments:
10.2.5.1 Partnerships, Collaborations, and Agreements:
10.2.5.2 Product Launches and Product Expansions:
10.2.6 SWOT Analysis
10.3 Google LLC (Alphabet Inc.)
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Partnerships, Collaborations, and Agreements:
10.3.5.2 Product Launches and Product Expansions:
10.3.6 SWOT Analysis
10.4 IBM Corporation
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Regional & Segmental Analysis
10.4.4 Research & Development Expenses
10.4.5 Recent strategies and developments:
10.4.5.1 Partnerships, Collaborations, and Agreements:
10.4.5.2 Product Launches and Product Expansions:
10.4.5.3 Acquisition and Mergers:
10.4.6 SWOT Analysis
10.5 Oracle Corporation
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Recent strategies and developments:
10.5.5.1 Partnerships, Collaborations, and Agreements:
10.5.6 SWOT Analysis
10.6 Salesforce, Inc.
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Regional Analysis
10.6.4 Research & Development Expenses
10.6.5 Recent strategies and developments:
10.6.5.1 Partnerships, Collaborations, and Agreements:
10.6.5.2 Product Launches and Product Expansions:
10.6.5.3 Acquisition and Mergers:
10.6.6 SWOT Analysis
10.7 SAP SE
10.7.1 Company Overview
10.7.2 Financial Analysis
10.7.3 Regional Analysis
10.7.4 Research & Development Expense
10.7.5 Recent strategies and developments:
10.7.5.1 Partnerships, Collaborations, and Agreements:
10.7.5.2 Acquisition and Mergers:
10.7.6 SWOT Analysis
10.8 ServiceNow, Inc.
10.8.1 Company Overview
10.8.2 Financial Analysis
10.8.3 Regional Analysis
10.8.4 Research & Development Expenses
10.8.5 Recent strategies and developments:
10.8.5.1 Partnerships, Collaborations, and Agreements:
10.8.5.2 Acquisition and Mergers:
10.9 Pegasystems Inc.
10.9.1 Company Overview
10.9.2 Financial Analysis
10.9.3 Regional Analysis
10.9.4 Research & Development Expenses
10.9.5 Recent strategies and developments:
10.9.5.1 Partnerships, Collaborations, and Agreements:
10.9.5.2 Product Launches and Product Expansions:
10.9.6 SWOT Analysis
10.10. Zapier, Inc.
10.10.1 Company Overview

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