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Worldwide IT Service Management Software Forecast, 2022–2026: Hybrid Work Drives Increasing Adoption

Publisher IDC
Published Mar 24, 2022
Length 11 Pages
SKU # IDC17050647

Description

Worldwide IT Service Management Software Forecast, 2022–2026: Hybrid Work Drives Increasing Adoption

This IDC study provides a 2022–2026 forecast for the worldwide IT service management market. According to Shannon Kalvar, research manager, IT Service Management and Client Virtualization, "The IT service management market is estimated to have reached a level of $7.68 billion in 2021. IDC expects more positive growth will occur in the future with the market forecast to grow at a five-year CAGR of 9.5%."

Please Note: Extended description available upon request.

Table of Contents

11 Pages
IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Market Context
Drivers and Inhibitors
Drivers
Broad Availability of Industry-Specific Process Frameworks
Increased Business Complexity
Evolution of Hybrid Work
Inhibitors
Economic Disruption Due to Pandemic and Associated Effects
Solution Isolated in Support
Exchange Rates
Significant Market Developments
Complexity at the Breaking Point
Market Increasingly Separated into DX Leaders and Laggards
Changes from Prior Forecast
Market Definition
IT Service Management
Methodology
Historical and Forecast Market Values and Exchange Rates
Related Research

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