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Worldwide and U.S. Managed Print and Document Services and Basic Print Services Forecast Update, 2024–2028

Publisher IDC
Published Feb 19, 2025
Length 29 Pages
SKU # IDC19656977

Description

This IDC study provides our updated 2024–2028 forecast for the managed print and document services and basic print services market. Considering the tumultuous conditions of the past few years, the market for print and document services appears to have stabilized. Total worldwide MPDS/BPS market revenue declined 1.8% in 2023. Declining revenue in BPS (-4.4%) was buoyed somewhat by modest revenue growth of 1.3% in MPDS. This is a trend that will continue throughout the forecast period, with revenue growth in MPDS largely offset by a corresponding decline in BPS revenue across all company size segments."The MPDS market represents growth opportunities for vendors and service providers as customers continue to look for ways to support the hybrid workforce," says Robert Palmer, research vice president for IDC's Imaging, Printing, and Document Solutions group. "By focusing on cloud-based solutions to address print modernization, vendors can drive innovation to help customers achieve a more dependable, secure, and future-ready print environment."

Table of Contents

29 Pages

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

Market Context

Drivers and Inhibitors

Drivers

Modernization

GenAI

Inhibitors

Economy

Business Confidence

Significant Market Developments

Changes from Prior Forecast

Market Definition

Methodology

Related Research

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