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Worldwide Conversational AI Tools and Technologies Market Shares, 2023: All Boats Rising on the GenAI Tide

Publisher IDC
Published Jun 20, 2024
Length 11 Pages
SKU # IDC18912490

Description

Worldwide Conversational AI Tools and Technologies Market Shares, 2023: All Boats Rising on the GenAI Tide


This IDC study presents a view of worldwide conversational AI tools and technologies revenue broken down by vendor for the calendar year 2023."Following a mild dip in acceleration in the challenging year of 2022, the conversational AI tools and technologies software market growth rate recovered in 2023, with the market growing 31% to over $5.8 billion," said Hayley Sutherland, research manager, Conversational AI and Knowledge Discovery at IDC. "As technology suppliers and buyers alike begin to see ROI from generative AI–based features and products, IDC expects this to continue to be a crowded, competitive, and quickly evolving space."

Please Note: Extended description available upon request.

Table of Contents

11 Pages
IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Who Shaped the Year
Market Context
Growth Accelerators
Dynamic Market Conditions
Generative AI Adoption
Growth Inhibitors
Open Source Technology Options
Cost
Significant Market Developments
Methodology
Market Definition
Related Research
How Do Licenses Work?
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