
What Is Work Today — And When Will We Stop Needing Humans to Do It?
Description
This IDC Perspective explores the implications of agentic AI in the workforce, highlighting its potential to revolutionize business operations while raising concerns about job displacement. It discusses the balance between AI augmentation and human roles, presenting various scenarios of workforce impact. The document emphasizes the need for strategic planning, change management, and ethical considerations to harness AI’s benefits while mitigating risks. The ultimate goal is to prepare organizations for a future where humans and AI agents work collaboratively.“Agentic AI is revolutionizing the workforce, challenging the need for human employees. As AI agents replace traditional roles, the future of work demands a reevaluation of productivity, ethics, and human value. Are we fully ready for a world where humans and agentic AI coexist?” — Bill Latshaw, research director, Business Consulting Services
Table of Contents
7 Pages
Executive Snapshot
Situation Overview
Agentic AI Domino Repercussions
Agentic AI in the Workforce Introduces Contrary Logic
Does More Agentic AI Mean More Job Losses?
Positioning Agentic AI for Human Benefit
Positive Scenario — Effect on Number of Humans, +25% or More to -5%
Moderate Scenario — Human Cost Cutting 5–15%
Negative Scenario — Human Cost Cutting 16–99%
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