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Why Words Matter: A Future of Work Terminology Guide

Publisher IDC
Published Jun 30, 2023
Length 17 Pages
SKU # IDC18029806

Description

Why Words Matter: A Future of Work Terminology Guide


This IDC Perspective looks at both vendors and end-user organizations that can benefit from understanding the main definitions that could be involved in the Future of Work (FoW) terminology. The future of work is an enterprisewide imperative driven by senior executives and executive boards. It requires cross-functional leadership to establish the organizational readiness, policy readiness, and IT readiness needed to support hybrid work. Understanding the terminology can help readers evaluate whether similar components can be seen in their own future of work concepts, plans, and deployments. It should be used by readers to understand the structure, trends, and most talked about terms in the industry.Organizations are focused on the business and its mission. Employees work toward the organization's mission using a set of modern, modular, and intelligent technologies to gain more insights, make better decisions, and enhance the organization's performance. "As businesses and workers alike adapt to work transformation changes, it is important to stay abreast of the latest trends and developments in FoW terminology and use this knowledge to inform strategic decision making and workforce planning," says Anu Mehta, Senior Research Analyst at IDC.

Please Note: Extended description available upon request.

Table of Contents

17 Pages
Situation Overview
Digital Transformation
Work Transformation
Types of Workers
Frontline Workers
Knowledge Workers
Gig Workers
IDC's Future of Work Framework
Pillars of IDC's FoW Thought Leadership Framework
Augmentation
Concepts Addressed by Augmentation
AI/ML Software
Augmented Reality/Virtual Reality
Digital Assistants/Digital Coworkers
Generative AI
Low-Code/No-Code Automation
Robotic Process Automation
Culture
Concepts Addressed by Work Culture
Empathetic Leadership
Employee Experience
Labor/Skills Shortages
Learning Management System
Reskilling/Upskilling
Talent Attraction and Development
Workforce Optimization
Space/Place
Concepts Addressed by Space/Place
Field Work
Flexible/Hybrid Work
Hotdesking
Intelligent Digital Workspaces
IT Service Management
Physical Workplace
Proximity Bias
Remote Work
Return to Office/Return to Facility/Return to Workplace
Tool Democratization
Technology Parity/Digital Parity
Unified Communications and Collaboration
Redesigning Physical Workplaces
Advice for Technology Leaders and managers
Learn More
Related Research
Synopsis

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