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Verint Analyst Days 2023: Building on the Promise of Generative AI with 30+ Bots and Counting

Publisher IDC
Published Jan 02, 2024
Length 5 Pages
SKU # IDC18402897

Description

Verint Analyst Days 2023: Building on the Promise of Generative AI with 30+ Bots and Counting


This IDC Market Note presents details of Verint's 2023 analyst event, which took place in person at the Sanctuary Camelback Mountain Resort in Paradise Valley, Arizona, from November 13 to 15. At the event, Verint provided an update on its latest generative AI-based features, including significant additions to its pretrained AI models, or "bots." This document provides our analysis of Verint's announcements.

Please Note: Extended description available upon request.

Table of Contents

5 Pages
Executive Snapshot
In This Market Note
IDC's Point of View
Major AI-Centric Product Updates
Customer Stories: AI Bots Joining the Workforce
Leading National Insurer: Building an AI-Powered Quality Ecosystem
Navy Federal Credit Union: Leveraging AI to Augment Workforce Management
IDC's Take
Learn More
Related Research
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