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Salesforce Vendor Profile: Addressing Holistic Human Services Through Composable Case Management

Publisher IDC
Published Mar 29, 2023
Length 4 Pages
SKU # IDC17840661

Description

Salesforce Vendor Profile: Addressing Holistic Human Services Through Composable Case Management

This IDC Vendor Profile provides an overview of how Salesforce is delivering a 360-degree view of constituents through secure, open data sharing across multiple sources. And by embedding real-time decision support into the benefits and services processes through the composable case management capabilities of Public Sector Solutions, Salesforce enables real-time case team and cross-agency collaboration to create empathetic and holistic pathways for successful outcomes.

Please Note: Extended description available upon request.

Table of Contents

4 Pages
IDC Opinion
In This Vendor Profile
Situation Overview
Company Overview
Company Strategy
Company Products
Future Outlook
Essential Guidance
Advice for Salesforce
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How Do Licenses Work?

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  • This is the most flexible of the licensing options. Some publishers will allow you to get a license for a preset number of people (typically 5). These licenses are ideal for small work groups.

License options are at the discretion of each publisher. As such, not all licenses indicated above are available for every product. If you are uncertain of the best license for your needs or would like a license that is not proactively available, please contact us and we will be happy to assist.

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