Rising Through Uncertainty: Key Takeaways from Accenture’s 33rd International Utilities and Energy Conference

This IDC Market Note presents the IDC Energy Insights team's key takeaways from Accenture’s 33rd annual International Utilities and Energy Conference, held in Washington, D.C., on May 27–29, 2025. Themes included the importance of innovation, resilience, equity, and customer engagement in the energy transition. The conference also addressed the role of datacenters, policy changes in the United States, and the human aspect of the transition, underscoring the need for technological, financial, and cultural change to navigate the evolving energy landscape effectively.“In an era of unprecedented uncertainty, utilities must pivot to customer-centricity like never before. Residential and commercial customers are utilities’ most important assets; they increasingly 'co-own' the grid and are key to unlocking flexibility and new value streams. Accenture’s continued commitment to its customers (and their customers) was evident at its annual International Utilities and Energy Conference, where it showcased its GenAI reinvention and highlighted its focus on helping energy and utility clients to thrive despite widespread uncertainty.” — Research Director Gaia Gallotti, IDC Energy Insights