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RingCentral Shifting from Unified Communications to Unified Intelligent Experience

Best Price Guarantee Length Publisher Published Date SKU
from $2,500 4 Pages IDC March, 2024 IDC18658436
Best Price Guarantee
Price from $2,500
Length 4 Pages
Publisher IDC
Published Date March, 2024
SKU IDC18658436

RingCentral Shifting from Unified Communications to Unified Intelligent Experience


This IDC Market Note discusses RingCentral's shift from unified communications to unified intelligent experience, as announced during its Analyst Summit 2024. The company plans to extend its market to include events, webinars, and contact centers, with AI and analytics at the core of all workflows. The goal is to generate an additional $100 million from new innovations and an extended portfolio by 2025. This report highlights the company's unique offerings, visionary approach, and commitment to improving communication experiences with AI.

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