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Ricoh Intelligent MPS: A Blueprint for Customer-Centric Managed Print Services

Publisher IDC
Published Feb 12, 2026
Length 6 Pages
SKU # IDC20878038

Description

This IDC Market Perspective discusses Ricoh's Intelligent Managed Print Services (iMPS) that represents a strategic evolution in managed print, offering a modular, cloud-based, and vendor-agnostic platform that addresses modern challenges in print management, security, and digital transformation. By leveraging IoT, AI, and a customer-centric approach, Ricoh iMPS enables organizations of all sizes to optimize print environments, streamline workflows, and enhance productivity, positioning Ricoh as an innovator in next-generation MPS solutions."Modularity, scalability, and simplicity in design and delivery are key to enabling next-generation managed print services," says Robert Palmer, research VP with IDC's imaging, printing, and document solutions group. "With Ricoh Intelligent MPS, customers can quickly deploy a comprehensive solution tailored to meet existing requirements, with the comfort of knowing that enhancements and future readiness will be continuously supported as needs evolve."

Table of Contents

6 Pages

Executive Snapshot

Key takeaways

Recommended actions

New Market Developments and Dynamics

Supporting the MPS journey

Modular, vendor agnostic, and future ready

Delivery and engagement models

IDC's Point of View

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Related research

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