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Ready or Not, Here Comes Agentic AI: Exploratory View from IT and Business Leaders at IDC Data Xchange 2025

Publisher IDC
Published Jun 26, 2025
Length 10 Pages
SKU # IDC20145606

Description

The dedicated agentic AI roundtable discussion at IDC's Data Xchange 2025 in May 2025 highlighted the appetite for agentic AI across multiple business and operational use cases. Despite the potential of AI agents to transform businesses and reduce manual repetitive toil, challenges persist — such as lack of standardized protocols, governance, and agent lifecycle management. Technology providers are urged to address these issues, offering robust data platforms, observability, governance-first platforms, and human-centric designs to unlock agentic AI's transformative potential."Agentic AI is ripe for reshaping business landscapes, and the technology ecosystem has the opportunity to make it a deployable reality for enterprises. Addressing governance, agent lifecycle management, and identity and access controls, while delivering an agent-ready data architecture can give organizations a programmatic path to success." — Senior Research Director Archana Venkatraman, Cloud Governance and Cloud Data Management, IDC Europe

Table of Contents

10 Pages

Executive Snapshot

New Market Developments and Dynamics

Agentic AI Use Cases

Advice for the Technolology Supplier

A Multi-Faceted Obstacle Course

Absence of Standardized Protocols and Frameworks for Agents

Identity, Access and Privilege Management

Lack of Precedent or Guidance

Backend Architectures Not Fit-for-Purpose

Build vs. Buy Dilemma

Evolving Vision of What "Human in the Loop" Means

Responsible AI and Ethical Considerations

Shared Responsibility Boundaries

Unproven ROI and Commercial Business Case

Lack of Readiness of Business Processes

Trust, Quality, and Perception

What Is on IT Buyers' Wish-List and Where Technology Suppliers Can Help

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