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Leveraging GenAI in Business Process Services for Finance and Accounting

Publisher IDC
Published Jun 18, 2025
Length 8 Pages
SKU # IDC20121859

Description

This IDC Perspective explores the integration of GenAI in finance and accounting business process services, highlighting its transformative role in streamlining operations, enhancing data analysis, and improving decision-making. GenAI is increasingly adopted for automating routine tasks, enabling predictive analytics, and addressing FP&A challenges like data timeliness and quality. Despite limitations such as regulatory risks and high costs, GenAI offers significant productivity gains and strategic insights, making it a crucial tool for navigating macroeconomic uncertainties and driving enterprise growth."GenAI transforms enterprise finance operations and related business process services by delivering accuracy, quality, and efficiency to many typically routine activities. It makes the organization smarter and provides business intelligence for strategic planning and growth." — Raymond Pucci, research director, Intelligent Finance and Customer Care Business Process Services, IDC

Table of Contents

8 Pages

Executive Snapshot

Situation Overview

GenAI Use Becomes When, Not If

Financial Planning and Analysis Represents a Key Function in Finance Operations

FP&A Organizations Express Functional Challenges

How FP&A Organizations Expect to Use GenAI

Limitations That Could Slow GenAI Utilization

Advice for the Technology Buyer

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Related Research

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