This IDC Market Note provides an overview of the Kaseya + Datto Connect Local 2025 events held in Singapore, with a focus on partner enablement and managed services transformation in the Asia/Pacific region. The event highlighted Kaseya’s evolving strategy to support managed services providers (MSPs) through integrated solutions, enablement, and commercial programs tailored to address the varying levels of maturity of MSPs in the region. “Kaseya’s impact on the Asia/Pacific region will depend on its ability to strengthen local enablement and align with partners’ evolving maturity. For MSPs, success will hinge on tracking operational performance, shifting to value-led services, and maintaining pricing discipline to protect margins,” said Sheena Wee, senior research manager, IDC Asia/Pacific Channels and Ecosystems Strategies.
Executive Snapshot
In This Market Note
IDC’s Point of View
Strategic Investment in a Fragmented Landscape
IT Complete Platform: Driving Margin Through Integration
TruMethods Peer: From Tools to Transformation
Partner Enablement: Beyond Market Development Funds and Sales Training
Risk-Sharing and Flexible Commercial Models
Strategic Implication for the Channel Ecosystem
IDC Guidance
For Kaseya:
For MSPs:
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