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IDC PlanScape: Product Excellence to Propel Digital Business for Government Agencies

Publisher IDC
Published May 30, 2025
Length 13 Pages
SKU # IDC20068556

Description

This IDC PlanScape focuses on one component of government IT's array of challenges to help agencies achieve product excellence in government digital business."The new differentiating capability of a government agency enterprise is how good you are at building and delivering digital products and services, especially as things are rapidly changing in the age of AI," says Thom Rubel, adjunct research advisor for IDC's IT Executive Programs (IEP). "This requires IT and the business to basically merge into 'super teams' that optimize all aspects of digital product excellence."

Table of Contents

13 Pages

IDC PlanScape Figure

Executive Summary

Why Is Product Excellence Important?

What Is Product Excellence?

Who Are the Key Stakeholders?

How Can My Organization Take Advantage of Product Excellence?

Develop Leading-Edge, Repeatable Product Development Capabilities

Provide Necessary IT Capabilities and Artifacts

Create Cross-Functional Product Teams

Establish Strategic and Financial Governance

Establish Performance Agreements and Metrics

Advice for Technology Buyers

Related Research

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