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IDC PeerScape: Practices for Defining Technical Roles

Publisher IDC
Published Aug 29, 2022
Length 9 Pages
SKU # IDC17372191

Description

IDC PeerScape: Practices for Defining Technical Roles

This IDC PeerScape offers guidance on navigating technical job titles and descriptions. Drawing on best practices identified by CIOs and CTOs from a diverse set of organizations, it identifies best practices for ensuring that technical role definitions remain relevant and in line with business needs, even though these needs and the technical job market constantly change. "IT leaders face a number of challenges in defining technical roles," said Christopher Tozzi, adjunct research advisor with IDC's IT Executive Programs (IEP). "Dealing with changing technical requirements, aligning roles within the organizational structure, recruiting new talent, and measuring success of role definitions all require thoughtful approaches."

Please Note: Extended description available upon request.

Table of Contents

9 Pages
IDC PeerScape Figure
Executive Summary
Peer Insights
Practice 1: Identify Conditions That Require Role Changes and React to Them Strategically
Challenge
Examples
Qumu Corp.
Palm Beach State College
Mattermost
Guidance
Practice 2: Establish Roles That Enable Organizational Flexibility and Agility
Challenge
Examples
Qumu
Palm Beach State College
Mattermost
Guidance
Practice 3: Define Roles in a Way That Practitioners Can Readily Understand
Challenge
Examples
Qumu
Palm Beach State College
Mattermost
Guidance
Practice 4: Identify and Continuously Track Metrics for Assessing Role Effectiveness
Challenge
Examples
Qumu
Palm Beach State College
Mattermost
Guidance

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