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IDC PeerScape: Lessons Learned to Build a Data-First Organization in the Public Sector

Publisher IDC
Published Jan 27, 2026
Length 12 Pages
SKU # IDC20818905

Description

This IDC PeerScape highlights the practices to build a data-first organization in the public sector."'Data first' encapsulates a strategy that is vital to the success of public sector organizations. Key to overcoming tech debt and bureaucratic inertia, it is likely to prove indispensable for an agency or a department to succeed in its mission of delivering value to the public," says Stanley B. Gibson, adjunct research advisor for IDC's IT Executive Programs (IEP).

Table of Contents

12 Pages

IDC PeerScape Figure

Executive Summary

Peer Insights

Practice 1: Determine whether "data first" is the right strategy to address the organization's difficulties in delivering on its mission

Challenge

Examples

City of Santa Monica

U.K. National Health Service

U.S. Air Force

National Grid U.K.

Guidance

Practice 2: Develop a data-first strategy, draw up a blueprint, then educate management and employees

Challenge

Examples

City of Santa Monica

U.K. National Health Service

U.S. Air Force

National Grid U.K.

Guidance

Practice 3: Implement a data-first strategy that includes new technology, fresh expertise, and cultural change

Challenge

Examples

City of Santa Monica

U.K. National Health Service

U.S. Air Force

National Grid U.K.

Guidance

Practice 4: Execute by focusing on use cases that show tangible benefit, then look for unexpected opportunities

Challenge

Examples

City of Santa Monica

U.K. National Health Service

U.S. Air Force

National Grid U.K.

Guidance

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