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IDC PeerScape: Datacenter Hosting and Colocation Practices to Raise Satisfaction and Value in Canada

Publisher IDC
Published Feb 23, 2023
Length 6 Pages
SKU # IDC17761716

Description

IDC PeerScape: Datacenter Hosting and Colocation Practices to Raise Satisfaction and Value in Canada

This IDC PeerScape offers advice for IT executives, sourcing executives, and other business executives to employ when procuring remote datacenter hosting services and, specifically, colocation and interconnection services."Canadian organizations have been sourcing datacenter operations and management services from providers for many years. The market has evolved from full-scope datacenter outsourcing to managed services using colocation and managed hosting and, increasingly, cloud-hosted services. IDC advises organizations consider implementing the practices listed in this study to increase the value and satisfaction they receive from these services," says Jason Bremner, research vice president of Industry and Business Solutions, IDC Canada.

Please Note: Extended description available upon request.

Table of Contents

6 Pages
IDC PeerScape Figure
Executive Summary
Peer Insights
Practice 1: Plan for Customer and Service Provider Technology Changes to Minimize Future Disruptions
Challenge
Examples
Global Scientific Testing Services Company
Western Canadian Banking Services Company
Guidance
Practice 2: Train Your Teams on the Contract Terms and Conditions to Ensure They Are Followed
Challenge
Examples
Multinational IT Services Vendor
Wireless Telecommunications Company
Guidance
Practice 3: Schedule Regular Checkpoints with Your SP as Part of Your Governance Efforts
Challenge
Examples
Multinational Legal and Business Service Provider
Canadian Retailer
Guidance

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