IDC MaturityScape Benchmark: AI-Fueled Process Manufacturing Organization Worldwide, 2025

This IDC study presents the results of IDC's AI-Fueled Organization MaturityScape Benchmark Survey for process manufacturing to help guide organizations on their AI maturity journey."Forward-thinking process manufacturing organizations start their AI journeys by establishing an effective strategy and vision that drives how they organize and what technology to buy and integrate. Although there are subtle differences globally across region and country, this approach is generally consistent," said Simon Ellis, group vice president, Manufacturing/Energy Insights and Supply Chain Strategies, IDC. "As with any technological advancement, especially one of the scope and speed of AI, a structured approach must be in place that helps organizations evolve, adjust and, ultimately, become the AI-fueled organization that balances technology with people. The IDC AI-fueled process manufacturing organization maturity model is designed to support this endeavor, wherever companies may be on their journey."


IDC MaturityScape Benchmark Figure

Executive Summary

Analysis of AI-Fueled Process Manufacturing Organization Maturity Benchmark Data

Stages of the AI-Fueled Process Manufacturing Organization Maturity Framework

Ad Hoc — AI Scramble

Description

Business Outcome

Opportunistic — AI Pivot

Description

Business Outcome

Repeatable — AI Alignment

Description

Business Outcome

Managed — AI Transform

Description

Business Outcome

Optimized — AI-Fueled Organization

Description

Business Outcome

Dimensions of the AI-Fueled Process Manufacturing Organization Maturity Framework

Survey Findings: Maturity Distribution Across Dimensions

Strategy

People

Technology

Evaluating AI-Fueled Process Manufacturing Organization Maturity: Survivors and Thrivers

Survey Findings: Comparison of Survivors and Thrivers

Advice for Technology Buyers

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Related Research

Appendix

Methodology

Survey Respondent Segmentation

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