IDC FutureScape: Worldwide National Government 2021 Predictions

IDC FutureScape: Worldwide National Government 2021 Predictions

This IDC study discusses the top 10 predictions for worldwide national governments in 2021."Right now, 2021 is shaping up to be a unique and challenging year for most national governments," said Shawn P. McCarthy, research director, IDC Government Insights. "An ongoing pandemic, international tensions, promotion of false news narratives, and evolving security challenges have stretched both agency budgets and manpower. But focused management and adherence to best practices are helping agencies address these concerns."

Please Note: Extended description available upon request.


IDC FutureScape Figure
Executive Summary
IDC FutureScape Predictions
Summary of External Drivers
Predictions: Impact on Technology Buyers
Prediction 1: By 2021, 90% of G20 Countries Will Grow Investments in Monitoring and Mitigation Tools That Address Social Engineering, Social Deception, Fake News, and Other Digital Propaganda
Associated Drivers
IT Impact
Guidance
Prediction 2: By 2021, 45% of Governments Will Begin Processing Citizen Services in Real Time, Leveraging Better Customer Intelligence and Robotic Process Automation
Associated Drivers
IT Impact
Guidance
Prediction 3: By 2022, 60% of Agencies Will Deploy AI-Enabled Technologies to Recruit, Train, and Retain Key Personnel, Enhancing Their Future of Work Capabilities
Associated Drivers
IT Impact
Guidance
Prediction 4: By 2023, 35% of Governments Globally Will Invest in Containerization, Cloud Usage Monitoring, Federated Identity Management, and Other Tools to Deploy Services Seamlessly in a Multicloud Environment
Associated Drivers
IT Impact
Guidance
Prediction 5: Taking the Path of Least Resistance, 25% of Agencies Will Stop Seeking Best-of-Breed Solutions by 2023, Refocusing on Standard Application Portfolios Offered by Cloud Providers and Systems Integrators
Associated Drivers
IT Impact
Guidance
Prediction 6: To Ensure Effective Continuity of Operations, by 2024, 30% of Agencies Will Invest in Intelligent and Prescriptive Intelligent Digital Workspaces Supported by Digital-Led Operating Models
Associated Drivers
IT Impact
Guidance
Prediction 7: Edge Is Transforming the Citizen Experience; by 2022, 20% of Federal Data Will Be Collected and Processed Outside of Traditional Datacenters, Boosting Processing Speed and Government Response Times
Associated Drivers
IT Impact
Guidance
Prediction 8: Blockchain Adoption Is Slow But Steady; by 2025, 15% of Governments Will Use Smart Contracts Powered by Blockchains to Ensure Transparent Governance of Data Exchanges Across Departments and Agencies
Associated Drivers
IT Impact
Guidance
Prediction 9: To Ensure Trust, by 2025, 65% of Agencies Will Protect the Security and Privacy of Digital Assets Wherever They Reside, Using Predictive Analytics to Identify, Contain, Measure, and Address Security Risks
Associated Drivers
IT Impact
Guidance
Prediction 10: By 2021, 55% of Governments Will Aggressively Audit External and Cloud Service Providers Performance to Bolster and Create Resiliency and Trust Around Service
Associated Drivers
IT Impact
Guidance
Advice for Technology Buyers
External Drivers: Detail
Accelerated Disruption — Crisis, Resilience, and Opportunity
The Next Normal — Resilient Business and Operating Models
Intelligence Everywhere — Data Drives Action
Geopolitical Risk — Societal and Economic Tensions Escalate
Rethinking Globalization — Disruptions Challenge Resilience
Crisis of Trust — Meeting Rising Expectations
Work Transformation — Redefining Teams, Skills, and Leadership
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