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IDC Assessment: Skan.AI Task Mining Software

Publisher IDC
Published May 04, 2023
Length 14 Pages
SKU # IDC17916008

Description

IDC Assessment: Skan.AI Task Mining Software


This IDC Perspective discusses the role of Skan.AI in task mining software. Skan.AI is a privately held hybrid task and process mining vendor that focuses on understanding, documenting, and continuously improving how manual processes are automated and augmented. Skan was a top scorer in this assessment, offering unique capabilities and top or above-average scores in multiple areas of task mining."Skan offers a hybrid of task and process mining. It is particularly suited for automation and augmentation of tasks performed in case management and for continuous improvement and planning for worker-intensive business processes," according to Maureen Fleming, program vice president in IDC's AI and Automation Research Practice.

Please Note: Extended description available upon request.

Table of Contents

14 Pages
Executive Snapshot
Situation Overview
Skan Task Mining Capabilities
Skan Architecture
Task Capture Software
PRISM Gateway
Key Features of Skan Task Mining Software
Stage 1: Prepare
Configure Policies and Templates
Test Runs
Stage 2: Capture
Data Preparation
Stage 3: Discover
Task Identification
Task Analysis
As-Is Documentation
Stage 4: Improve
Stage 5: Generate
Stage 6: Measure
KPIs and Alerting
Advice for the Technology Buyer
Comparing Skan with the Task Mining Competitive Benchmark
Strengths and Challenges
Key Strengths
Key Challenges
Considering Skan
Learn More
Related Research
Synopsis
How Do Licenses Work?
Head shot

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