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Mapping GenAI Use Cases and Impact in Performance

Publisher IDC
Published Mar 25, 2025
Length 9 Pages
SKU # IDC19884588

Description

This IDC Market Perspective looks at the impact of generative AI on HR, focusing on key use cases and future developments. As its role expands beyond simple HR process automation, organizations are exploring its impact on talent management, core HR, and employee experience; its effect on key HR metrics such as time-to-hire, payroll errors, and internal mobility rate; and the emerging challenges that come with GenAI deployment."Generative AI in HR is evolving fast, and vendors moving early will have a clear advantage in shaping market expectations. The same goes for buyers — early adopters that want to go through AI-fueled HR transformation will see gains not just in HR efficiency, but also across the business. Late movers risk falling behind as AI-driven processes become the new standard from core HR to talent acquisition and employee experience," said Ivan Oz, research manager, IDC's AI-Empowered HCM.

Table of Contents

9 Pages

Executive Snapshot

New Market Developments and Dynamics

Core HR and Payroll

Automation of Complex Workforce Data Management and Compliance

Workforce Planning and Payroll Management

Long-Term Outlook and Challenges

Talent Acquisition

Job Requisition and Candidate Screening

Candidate Relationship Management and AI-Driven Interviews

Long-Term Outlook and Challenges

Employee Experience and Skill Development

AI-Driven Engagement and Well-Being Initiatives

Skill Development and Career Pathing

Long-Term Outlook and Challenges

Advice for the Technology Supplier

Focus on the Business Impact of GenAI, and Communicate ROI Clearly

Ensure GenAI Decisions Are Transparent and Explainable

Keep up — Some Vendors Are Already Shaping the Next Wave of GenAI

Take Note that Buyers Expect Security and Compliance Beyond Surface-Level Controls

Learn More

Related Research

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