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GenAI in Action: GXS Bank Looks to Enhance Productivity, Achieve Cost Savings, and Reduce Coding Efforts through GenAI

Publisher IDC
Published Nov 21, 2023
Length 5 Pages
SKU # IDC18334692

Description

GenAI in Action: GXS Bank Looks to Enhance Productivity, Achieve Cost Savings, and Reduce Coding Efforts through GenAI


This IDC Perspective examines generative AI (GenAI) technologies' adoption level in GXS Bank, a digital bank. The document's objective is to provide enterprises with practical insights and guidance relating to GenAI solutions adoption and ways of leveraging it to deliver to a wide range of use cases across the enterprise."Financial services continue to transform into an AI-enabled digital age. Digital-native banks are using GenAI to provide their clients with hyper-customized services. Moreover, they are doing this more efficiently than ever as GenAI empowers their valuable front-office staff to focus on what determines business value — their customers and their banking experiences. IT and ops are also using AI technologies to streamline IT and back-office operations and safeguard against possible cybersecurity threats. From being a competitive advantage for a few digital-native banks, we fully expect AI to become business as usual for every financial service organization," says Dr. Chris Marshall, vice president, IDC Asia/Pacific.

Please Note: Extended description available upon request.

Table of Contents

5 Pages
Executive Snapshot
Situation Overview
Company Profile
Digital Business Strategy and the Future of Intelligence
Generative AI Journey at GXS bank
Road Map for GenAI Use Cases Development
Generative AI Decision Making — Build versus Buy
Generative AI Risks and Concerns
Advice for the Technology Buyer
Learn More
Related Research
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