Future of Work: Strategies for the Flexible Work Experience

Future of Work: Strategies for the Flexible Work Experience

This IDC Perspective reviews the challenges that organizations face as they transition to a hybrid/flexible work experience. It also presents a framework for addressing those challenges, which assesses how organizations accelerate and expand digital transformation (DX) initiatives. The technical work enhancements that enable hybrid work are innately connected to organizational policies and practices that need equal investment for digital transformation to be successful. Leaders have come to terms with the importance of empowering workers by providing them with flexible physical workplaces, intelligent digital workspaces, and agile and adaptive learning systems. "Investing in flexible work experiences have been a boon for both employers and employees. And now that companies have built the framework and experienced enhanced employee productivity, cost, and time savings, there's no going back but just moving forward," says Anu Mehta, senior research analyst, Future of Work at IDC. "Organizations need to trust employees to accomplish work while working in a flexible manner."

Please Note: Extended description available upon request.

Executive Snapshot
Situation Overview
IDC's Future of Work Framework
The Challenge of Defining New Work Models
Talent Concerns/Limitations
Attracting and Retaining Top Talent
Addressing the Skills Gap
Measuring and Improving Employee Productivity
Managing Employee Burnout
Addressing the Needs of Frontline Workers
Complexity of Human and Technology Integration
Lack of IT Support for Low Code/No Code and Automation Deployment
Fear of Automation: Lack of Understanding How to Program and Best Use it, Beyond the Fear of Taking Jobs
Navigating Technology and Space
Rebuilding/Redesigning Physical Workplaces
Investing in Intelligent Digital Workspaces: Finding Ways to Drive Effective Teaming and Collaboration
Democratization of Technology: Parity of Experience Between In-Office and Remote Employees
Navigating Rigid Organization and LeadershipMisalignment Between Agile Teams and Legacy Leadership Models
Managing Generational Change in a Hybrid Setup
Managing the Cross-Functional Culture of Cooperation and Collaboration
Concerns Around Technical Security and Organizational Trust
Monitoring Employee Data Usage and Governance
Unsecure/Unmanaged Devices, Networks, and Apps Threaten Organization's Security Posture
The Future of Work
The Rise of the Digital Coworker
Opportunities for Hybrid Work and the Reinvented Office
Opportunities for Improving Employee Experiences
Advice for the Technology Buyer
Learn More
Related Research

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings