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Empowering Efficiency and Innovation Through Managed Services: NTT DATA Business Solutions' Strategic Role in BSH's Digital Journey

Publisher IDC
Published Jul 24, 2025
Length 7 Pages
SKU # IDC20220222

Description

This IDC Perspective examines how BSH tackled several challenges by partnering with NTT DATA Business Solutions for managed services. It highlights the specific challenges that prompted this decision and describes how BSH strategically worked with NTT DATA Business Solutions to effectively address those challenges. The study provides best practices and key insights for organizations looking to enhance their efficiency, security, and scalability."BSH's collaboration with NTT DATA Business Solutions demonstrates how a well-structured managed services partnership can drive meaningful outcomes across efficiency, security, and scalability. By aligning with a provider that deeply understands its business and operates with agility across borders, BSH has set a strong example of how to turn operational challenges into strategic advantages." — Associate Research Director Eren Eser, IDC Türkiye

Table of Contents

7 Pages

Executive Snapshot

Situation Overview

Overcoming the Challenges of a Legacy Support Model

Key Outcomes and Benefits of Managed Services

Advice for the Technology Buyer

Align Services to Clear Business Objectives

Vet Providers for Deep Domain Expertise and Security Posture

Define Transparent SLAs and Performance Metrics

Plan for Scalability and Integration Strategies

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